Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,627 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great - as always !!”

Helpful Report

Posted 3 weeks ago

Dear Nancy, Thank you so much for taking a moment to share your feedback. It’s wonderful to hear that your experience with us continues to be consistently great. We truly appreciate your trust and look forward to welcoming you on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“Fawad was very helpful and the car was in excellent condition”

Helpful Report

Posted 3 weeks ago

Dear Rahul, Thank you for taking a moment to share your experience with us. We’re really pleased to hear that Fawad was so helpful and that the car was in excellent condition. We appreciate you choosing Blacklane and hope we can welcome you on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“On time. Efficient. Professional. And always kept informed so I never have to worry about the pickup after I’ve booked a ride.”

Helpful Report

Posted 3 weeks ago

Dear Diane, Thank you so much for sharing your feedback with us. We’re really pleased to hear that your rides have been on time, efficient, professional, and that our updates help you feel confident about your pickup once you’ve booked. We truly appreciate you choosing Blacklane and look forward to welcoming you on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“Professional driver, clean and modern vehicle. Definitely a top rate experience.”

Helpful Report

Posted 3 weeks ago

Dear Richard, Thank you for sharing your feedback with us. We’re really pleased to hear that you had a top-rate experience with a professional chauffeur and a clean, modern vehicle. We truly appreciate you choosing Blacklane and hope we can welcome you on board again soon. Warm regards, Veronica

Posted 3 weeks ago

“Exceptional service, thank you”

Helpful Report

Posted 3 weeks ago

Dear Denise, Thank you so much for sharing your feedback with us. It’s wonderful to hear that you experienced exceptional service. We’re really glad you chose Blacklane and hope we can look after your journeys again soon. Warm regards, Chloe

Posted 3 weeks ago

“First class on time very helpful with luggage”

Helpful Report

Posted 3 weeks ago

Dear Ron, Thank you for taking a moment to share your feedback with us. It’s brilliant to know we ensured a first-class experience and that your chauffeur was very helpful with your luggage. We really appreciate you choosing Blacklane and hope to welcome you back soon! Warm regards, Chloe

Posted 3 weeks ago

“Curious driver, clean car and timeless”

Helpful Report

Posted 3 weeks ago

Dear Charles, Thank you for sharing your wonderful feedback. We’re delighted to know you had a seamless, enjoyable ride! We appreciate your kind words and look forward to serving you again soon. Warm regards, Chloe

Posted 3 weeks ago

“Excellent drivers - very progressional and polite”

Helpful Report

Posted 3 weeks ago

Dear Valued Guest, Thank you for taking the time to share your review. It's fantastic to hear our chauffeurs were professional and polite, and that they upheld our high service standards. We appreciate your kind words and hope to have you on board again in future. Warm regards, Chloe

Posted 3 weeks ago

“Fillipo was very professional and friendly. He informed me that he was en route to meet us, then informed me when he arrived at the airport. The van was very nice and comfortable.”

Helpful Report

Posted 3 weeks ago

Dear Michael, Thank you for your wonderful feedback. It’s great to hear that Fillipo was professional and friendly, kept you well informed about his arrival, and that you found the van comfortable. We’re really pleased that everything went smoothly from pickup updates to the ride itself, and we hope your journey continued just as comfortably. Warm regards, Chloe

Posted 3 weeks ago

“Very professional service. Driver was well dressed and the vehicle was excellent. Very good communication and a great app.”

Helpful Report

Posted 3 weeks ago

Dear James, Thank you so much for sharing your feedback with us. It’s wonderful to hear that you found our service professional, appreciated your well‑presented chauffeur and vehicle, and enjoyed the communication and our app. We’re really glad your experience went so smoothly and hope we can look after your journeys again soon. Warm regards, Chloe

Posted 3 weeks ago

“Excellant Driver & always on time”

Helpful Report

Posted 3 weeks ago

Dear Kenneth, Thank you for sharing your feedback with us. It’s great to hear that your chauffeur was excellent and consistently on time. We really appreciate you choosing Blacklane and hope we can look after your journeys again soon. Warm regards, Chloe

Posted 3 weeks ago

“Driver Gerardo was exactly where he text me he would be. Did an excellent job driving in major !95 traffic at 5:15 pm drive time traffic. Car was clean and comfortable.”

Helpful Report

Posted 4 weeks ago

Dear Aubrey, Thank you for sharing your wonderful feedback. We’re thrilled to hear Gerardo was punctual, performed exceptionally in challenging traffic, and that the car met your comfort and cleanliness expectations. We look forward to serving you again soon. Kind regards, Chloe

Posted 3 weeks ago

“Excellent service - punctual despite challenging conditions in London because of tube strike”

Helpful Report

Posted 4 weeks ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We aim to provide our guests with peace of mind even in challenging conditions. It was a pleasure to be there for you during the tube strike. We hope to deliver more great journeys for you in future! Kind regards, Chloe

Posted 3 weeks ago

“Very nice driver. Best ever service!”

Helpful Report

Posted 4 weeks ago

Dear Susan, Thank you for a lovely review about the service provided by our professional chauffeur. We strive to be the best every day, so thanks for letting us know we are achieving this! We hope to have you booking with Blacklane again. Kind regards, Chloe

Posted 3 weeks ago

“Blacklane has always been on time and provide excellent and professional service, their vehicles are spotless and the chauffeurs are absolutely the best.”

Helpful Report

Posted 4 weeks ago

Dear Eddie, Thank you for your brilliant feedback! We're out to impress, so it's great to hear we consistently do this for you. You deserve the best! We look forward to welcoming you back soon. Kind regards, Chloe

Posted 3 weeks ago

“Saman our driver was on time, polite and professional. Would not hesitate to use him again. I’ve been a Blacklane customer for a few years now.”

Helpful Report

Posted 4 weeks ago

Dear Raymond, Thank you for sharing your kind words. It's always a pleasure to ensure you have a seamless journey and we’re grateful for your continued loyalty as a Blacklane guest. Thank you for letting us know that your chauffeur, Saman met our usual, high standards. We can't wait for your next ride! Warm regards, Chloe

Posted 3 weeks ago

“On time, friendly driver, lovely car.”

Helpful Report

Posted 4 weeks ago

Dear William, Thank you for your kind words! We’re delighted our chauffeur was on time and friendly, and that you were satisfied with their premium vehicle. We'd love to have you on board again! Kind regards, Chloe

Posted 3 weeks ago

“Quiet, efficient service. An airline strike meant I had to reroute to an airport 5 hours from my destination. After 22 hours in the air I was not about to drive myself. Blacklane provided seamless service and I was able to arrive somewhat rested. So grateful to the friends that referred Blacklane to me.”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for your wonderful feedback! It's a pleasure to be there for you when you need us. Thanks for letting us know our seamless service helped you arrive rested, and we’re also grateful to your friends for their referral! We hope to greet you again in future. Kind regards, Chloe

Posted 3 weeks ago

“Driver arrived in time, very personable and professional.”

Helpful Report

Posted 1 month ago

Dear Christopher, Thank you for your fantastic feedback! It's lovely to know our professional, friendly chauffeur delivered the quality of service we strive for. We hope to welcome you back soon. Warm regards, Chloe

Posted 3 weeks ago

“Excellent service. Highly recommend. On time, clean, late model vehicle, very professional driver.”

Helpful Report

Posted 1 month ago

Dear Valued Guest, Thank you for your amazing feedback! We’re thrilled that our timely, luxurious service exceeded your expectations. We appreciate you choosing Blacklane and look forward to having you on board again on your next ride. Kind regards, Chloe

Posted 3 weeks ago

Blacklane GmbH is rated 4.7 based on 3,627 reviews