Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Driver was waiting for us, helped with luggage, provided local recommendations, and got us safely and on time to our destination.”

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Posted 10 months ago

Dear Daniel, Thank you for sharing such positive feedback. It’s wonderful to know that your driver offered exceptional service, from assisting with your luggage to providing local tips along the way. Making sure our passengers arrive safely and on time is always a priority for us, and it’s gratifying to learn we delivered on that promise. We look forward to creating another great travel experience for you soon. Warm regards, Veronica

Posted 10 months ago

“Found driver very nice and on time.”

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Posted 10 months ago

Dear Nicholas, Thank you for your kind feedback. It’s great to know your driver was both friendly and punctual, helping to make your journey enjoyable. Our team is dedicated to providing a consistently pleasant experience, and your comments mean a great deal to us. We hope to welcome you on board again soon. Warm wishes, Veronica

Posted 10 months ago

“Our Blacklane driver was on time, very helpful with our luggage, and delivered us to the Airport very efficiently. We will definitely consider Blacklane for our next trip.”

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Posted 10 months ago

Dear Brian, Thank you for sharing such positive feedback. It’s great to know your driver was punctual and helpful with your luggage, making your airport transfer smooth and comfortable. Ensuring efficiency and comfort is always our goal, and your comments reinforce our commitment to these standards. We hope to travel with you again soon. Warm regards, Veronica

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Dear Bernd, Thank you for sharing your wonderful feedback. We’re glad to know you enjoyed your experience with us. Providing excellent journeys is always our goal, and your satisfaction is the greatest recognition we can receive. We hope to welcome you on board again before long. Warm regards, Veronica

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Dear Craig, Thank you for sharing such positive feedback. We’re glad to know you consider our service excellent. Providing an outstanding experience for our customers is always our priority, and your comments motivate us to maintain those high standards. We hope to welcome you on another journey in the near future. Warm regards, Veronica

Posted 10 months ago

“Excellent service, very courteous and acomodating drivers. Will use Blacklane for every NYC trip from now on.”

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Posted 10 months ago

Dear Peter, Thank you for your kind feedback. It’s great to know you consider our service excellent and our drivers both courteous and accommodating. Your satisfaction is always important to us, and we’re honoured to be your preferred choice for travel in NYC. We look forward to making your next visit just as enjoyable. Best wishes, Veronica

Posted 10 months ago

“Both driver and vehilce were excellent. Driver was on time and kept us informed of his eta.”

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Posted 10 months ago

Dear Andreas, We truly appreciate you taking the time to share your feedback. It’s wonderful to hear that your driver and vehicle met your expectations and that you valued the communication provided throughout the journey. Your satisfaction is always our priority, and it’s encouraging to know that the experience felt seamless from start to finish. We hope to welcome you on board again soon. Warm regards, Veronica

Posted 10 months ago

“We had two bookings on the same day and both Drivers were great, arrived in plenty of time, very friendly. Cars were immaculate and smooth. Would highly recommend”

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Posted 10 months ago

Dear Mark, We truly appreciate you sharing such positive feedback. It’s great to know that both of your drivers delivered outstanding service and that you travelled in vehicles kept to the highest standards. Your recommendation means a great deal to us, and we remain committed to providing the quality you’ve come to expect. We hope to welcome you on another journey very soon. Warm regards, Veronica

Posted 10 months ago

“We were very happy with the two rides we had recently with Blacklane - courteous, efficient and obviously punctual.”

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Posted 10 months ago

Dear Maurizio, We truly value you taking the time to share your feedback. It’s wonderful to know that you appreciated our courteous, efficient service and our punctuality throughout your rides. Your satisfaction will always be a priority for us, and it’s encouraging to hear we met your expectations. We look forward to making your next journey with us just as smooth. Warm wishes, Veronica

Posted 10 months ago

“Drivers are courteous, on time and respect their customers and their needs. Would not hesitate to use this service again. Bravo!”

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Posted 10 months ago

Dear Peter, We greatly appreciate you sharing your feedback. It’s great to know that our courteous drivers and their attentiveness to your needs made your journey a positive one. Ensuring you feel valued and well cared for is always important to us. We hope to welcome you on another trip in the near future. Warm regards, Veronica

Posted 10 months ago

“A professional and friendly service from start to finish, I will definitely use the service again”

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Posted 10 months ago

Dear Frank, We truly appreciate you taking a moment to share your feedback. Knowing that you experienced both professionalism and genuine friendliness from our team means a great deal to us. Providing a smooth and enjoyable experience is always our aim, and it’s encouraging to know you plan to travel with us again. We look forward to making your next journey just as pleasant. Warm regards, Veronica

Posted 10 months ago

“excellent service and on-time”

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Posted 10 months ago

Dear Valued Guest, Thank you for sharing such positive feedback. We’re glad to know you experienced both our high level of service and our punctuality. Making sure every journey is smooth and that our passengers reach their destination on time is central to what we do. We hope to welcome you on another trip in the near future. Warm regards, Veronica

Posted 10 months ago

“On time, very professional Will use the service again”

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Posted 10 months ago

Dear Neville, Thank you for sharing such positive feedback. We’re pleased to know that our punctuality and professionalism matched your expectations. Providing a smooth and seamless travel experience is always our goal, and your comments encourage us to maintain these standards. We hope to welcome you on another journey in the near future. Warm regards, Veronica

Posted 10 months ago

“Had great service in SF, California as well as in Bangalore, India. All drivers were punctual, professional, and I felt very safe in their vehicles.”

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Posted 10 months ago

Dear Lauren, We greatly appreciate you taking the time to share such positive feedback. It’s great to hear that you received excellent service in both San Francisco and Bangalore, and that our punctual, professional drivers helped you feel safe and comfortable during your travels. Your comments inspire us to maintain our high standards of service around the world. We look forward to being part of your future journeys. Warm regards, Veronica

Posted 10 months ago

“Amazing and the driver was super cool”

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Posted 10 months ago

Dear David, Thank you for your wonderful review. We’re very glad to hear that you had such an enjoyable journey and that your driver made it even better! We aim to make every ride as pleasant as possible, and your feedback means a great deal to us. We look forward to welcoming you again soon. Warm regards, Veronica

Posted 10 months ago

“Very nice experience”

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Posted 10 months ago

Dear Ramanlal, Thank you for your kind words. We’re so pleased to hear that you had a great journey and that we met your expectations. Your satisfaction is always our top priority, and it’s wonderful to know we achieved that for you. We look forward to welcoming you again in the future. Warm regards, Veronica

Posted 10 months ago

“As advertised”

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Posted 10 months ago

Dear Valued Guest, Thank you for your 5 stars review and for sharing your experience with us. We’re very glad to hear that our service met your expectations and that everything went exactly as promised. Your satisfaction is always our top priority, and knowing we delivered encourages us to keep striving for excellence. We look forward to welcoming you on another journey soon. Warm regards, Veronica

Posted 10 months ago

“Very comfortable car, good driver”

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Posted 10 months ago

Dear Annick, Thank you for your kind feedback and for taking the time to share your experience with us. We’re so pleased to hear that you found the car comfortable and valued the service provided by your driver. Your satisfaction is always our top priority, and it’s great to know we met your expectations. We look forward to welcoming you on another journey soon. Warm regards, Veronica

Posted 10 months ago

“Professional, timely, reliable”

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Posted 10 months ago

Dear Oliver, Thank you for your wonderful review and for sharing your experience with us. We’re very glad to hear that you found our service professional, timely, and reliable. Our mission is to meet your transportation needs with the highest level of quality and care, and it’s rewarding to know we achieved that for you. We look forward to being your trusted choice in the future. Warm regards, Veronica

Posted 10 months ago

“Great service”

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Posted 10 months ago

Dear Brian, Thank you for your wonderful review and for taking the time to share your experience with us. We’re so pleased to hear that you had a great journey and that our team’s commitment to reliability and comfort met your expectations. Your feedback inspires us to keep delivering the high standards you can depend on. We look forward to welcoming you on your next trip. Warm regards, Veronica

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews