Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Very good service provided! Well done.”

Helpful Report

Posted 10 months ago

Dear Katie, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be very good. Your satisfaction is our top priority and your kind words motivate us to continue delivering exceptional experiences to all our customers. We can't wait to see you again soon! Warm regards, Jacob

Posted 10 months ago

“Excellent service, always dependable, offering a clean, comfortable, high-class ride.”

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Posted 10 months ago

Dear Cynthia, Thank you for your fantastic review! We’re thrilled to hear that our service has consistently met your expectations for reliability and comfort. It’s our mission to provide clean, high class rides that make every journey enjoyable. Your kind words inspire us to keep delivering excellence. We look forward to seeing you again soon. Warm regards, Jacob

Posted 10 months ago

“Hi Guys, Both your drivers we have used John Wise and Kenneth who was at Edinburgh both were excellent in all ways and very courteous along with being easy to chat with re any thing we asked about Edinburgh. Many Thanks for your continuing service John & Kay Powell”

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Posted 10 months ago

Dear John, Thank you for taking the time to share your kind words! We're thrilled to hear that both chauffeurs provided you with excellent service during your time in Edinburgh. It’s our goal to ensure our chauffeurs are not only professional but also friendly and approachable and we’re glad they exceeded your expectations. We appreciate your continued support and look forward to welcoming you on your next journey! Warm regards, Jacob

Posted 10 months ago

“On time and helpful - exactly what is needed”

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Posted 10 months ago

Dear Colin, Thank you for your glowing review! We're thrilled to hear that our punctuality and helpful service met your needs perfectly. Providing exactly what our clients require is our top priority and your feedback is truly appreciated. We can't wait to help you again on your next journey. Warm regards, Jacob

Posted 10 months ago

“Sehr pünktlicher, hilfsbereiter und freundlicher Fahrer. Gepflegtes sauberes Fahrzeug”

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Posted 10 months ago

Lieber Peter, Vielen Dank für Ihre großartige Rückmeldung! Es freut uns sehr zu hören, dass Sie mit dem Service und dem gepflegten Zustand unseres Fahrzeugs zufrieden waren. Pünktlichkeit und Freundlichkeit sind uns sehr wichtig, und Ihr Lob bestärkt uns in unserem Engagement. Wir freuen uns darauf, Sie bald wieder an Bord zu begrüßen! Liebe Grüße, Jacob

Posted 10 months ago

“My clients love the Blacklane experience. They make the clients feel special. They communicate well with me and with my clients on the day of travel. I always use them for an upscale experience.”

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Posted 10 months ago

Dear Erin, Thank you so much for your kind words! We're thrilled to hear that your clients feel special during their travels with us. Our team is dedicated to providing top notch communication and an upscale experience and it's wonderful to know that we are meeting those expectations. We look forward to continuing to support you and your clients in the future. Warm regards, Jacob

Posted 10 months ago

“The driver was early on time, professional in his conduct and the car was clean and spacious. I enjoyed my ride.”

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Posted 10 months ago

Dear Tafirenyika, Thank you for sharing your experience with us! We’re glad to hear that your driver was punctual and that you found the vehicle spotless and spacious. Ensuring a comfortable ride and professional service is our priority, and it’s heartening to know that you had a pleasant experience. We look forward to serving you again in the future. Warm regards, Lucia

Posted 10 months ago

“Excellent driver and professional service. Thank you!”

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Posted 10 months ago

Dear Guest, Thank you for your fantastic review! We’re happy to know that you had an excellent experience with our professional driver. We look forward to serving you again in the future! Best wishes, Lucia

Posted 10 months ago

“The driver was very courteous to all my needs.”

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Posted 10 months ago

Dear Linda, Thank you for your kind words! We’re delighted to hear that our chauffeur attended to all your needs with courtesy. Creating a pleasant experience for our clients is at the heart of what we do, and your feedback truly motivates us. We can’t wait to have the pleasure of serving you again in the future. Warm regards, Lucia

Posted 10 months ago

“Excellent driver. Excellent Service. Very reliable. Very Professional.”

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Posted 10 months ago

Dear Guest, Thank you for your fantastic comment! We are thrilled to know that you found our service to be reliable and our drivers to be professional. It’s our priority to ensure that you have a seamless and enjoyable journey, and your positive feedback inspires us to continue delivering excellence. We look forward to serving you again in the future. Warm regards, Lucia

Posted 10 months ago

“Servcie is really good. Car came 30 minutes early and waiting.”

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Posted 10 months ago

Dear Guest, Thank you for your amazing feedback! We’re pleased to hear that our car arrived early and was there waiting for you. Our team strives to provide timely and reliable service, and it's wonderful to know that this made a positive impact on your experience. We can't wait to serve you again in the future! Kind regards, Lucia

Posted 10 months ago

“Great experience”

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Posted 10 months ago

Dear Basmah, Thank you for your kind words! We’re glad to hear that you had a great experience with us. Your feedback is a fantastic motivation for our team. Looking forward to serving you again soon! Warm regards, Lucia

Posted 10 months ago

“Love the service, top quality cars and drivers…. Second to none”

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Posted 10 months ago

Dear Michael, Thank you for your great comment! We are happy to hear that you love our service, as well as our top-quality cars and drivers. It’s our mission to provide a seamless and luxurious transportation experience, and your kind words confirm that we're achieving that goal. We can't wait to serve you again soon! Warm regards, Lucia

Posted 10 months ago

“Driver came on time, he helped me to load and off load the bags, he was very helpful and professional”

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Posted 10 months ago

Dear Mohamed, Thank you for your fantastic feedback! We’re happy to hear that your driver was punctual and provided you with helpful and professional service. Your satisfaction is our priority, and it's wonderful to know that we met your expectations. We can’t wait to serve you again on your future journeys! Best wishes, Lucia

Posted 10 months ago

“Very professionell drivers. Very kind”

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Posted 10 months ago

Dear Marcin, Thank you for your kind words! We are thrilled to hear that you found our chauffeurs to be professional and courteous. We are committed to providing exceptional service, and your feedback reaffirms our efforts. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Dear Elizabeth, Thank you for taking the time to share your feedback with us. We’re thrilled to hear that you experienced excellent service during your time with us. We look forward to serving you again soon! Warm regards, Lucia

Posted 10 months ago

“It was smooth and comfortable.”

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Posted 10 months ago

Dear Vakul, Thank you for your great review! We’re happy to know that your experience was seamless and comfortable. Our team always strives to provide an enjoyable journey, and your kind words inspire us to keep delivering top-notch service. We hope to welcome you back for your next ride soon! Warm regards, Lucia

Posted 10 months ago

“Driver was courteous, punctual and assisted with luggage”

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Posted 10 months ago

Dear Guest, Thank you for your great review! We’re thrilled to hear that your chauffeur was courteous and punctual, and that they assisted you with your luggage. Ensuring a pleasant travel experience is our top priority, and your positive feedback is incredibly rewarding. We look forward to serving you again on your next journey! Warm wishes, Lucia

Posted 10 months ago

“the process is efficient and very professional.”

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Posted 10 months ago

Dear Gary, Thank you for your kind words about our efficient and professional service. We strive to deliver seamless experiences for our customers, and it’s wonderful to hear that we met your expectations. Your satisfaction inspires us to continue providing top-notch service. We look forward to serving you again soon. Best regards, Lucia

Posted 10 months ago

“I was tired and jet lagged and it was very noisy at Amsterdam airport. So I couldn’t understand how to find the meeting point. My driver actually came looking for me, and pointed out where the normal place to meet was for next time. I appreciated the extra help.”

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Posted 10 months ago

Dear Debra, Thank you for sharing your experience with us! We understand how challenging travel can be, especially when tired and jet lagged. We're glad that your driver went the extra mile to assist you and provided the guidance you needed. Your feedback reinforces our commitment to ensuring a seamless and supportive experience for our passengers. We look forward to welcoming you next time! Warm regards, Lucia

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews