Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Driver arrived on time. He was very pleasant . We had no problems getting to the airport.”

Helpful Report

Posted 10 months ago

Dear Richard, Thank you for taking the time to share your experience with us! We are glad to hear that our chauffeur arrived on time and you had a wonderful service on your way to the airport. Our team always strives to ensure a smooth, high-quality and careful experience for our passengers. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Our ride to the airport was perfect. The driver arrived early in a nice big, clean car. Car were veto pleased with the whole experience.”

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Posted 10 months ago

Dear William, Thank you for your amazing feedback! We are amazed to know that your ride to the airport was flawless and that our driver’s early arrival in a clean and spacious vehicle met your expectations. Your satisfaction is our priority, and it’s wonderful to know that we could contribute to your positive experience. We look forward to serving you again in the future. Warm wishes, Lucia

Posted 10 months ago

“On time and great service”

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Posted 10 months ago

Dear Gerald, Thank you for your great comment! We’re happy to hear that our service was punctual and met your expectations. Providing a reliable and smooth travel experience is what we strive for, and it's wonderful to know we succeeded during your journey. We look forward to serving you again in the future! Warm wishes, Lucia

Posted 10 months ago

“Hi Guy's, we had a fabulous experience with Blacklane on our visit to Lyon earlier this month, the driver was exceptional, making sure we were comfortable for our two hour drive after a whole day of air travel, he showed patience and diligence when it was difficult to find out accommodation, which I might add was really tricky. Excellent will definitely use Blacklane in the future Thank you”

Helpful Report

Posted 10 months ago

Dear Michael, Thank you for taking the time to share your experience with us! We’re thrilled to hear that your experience in Lyon was fabulous and that our chauffeur went above and beyond to ensure your comfort after a long day of travel. It’s wonderful to know that his patience and dedication made a difference, especially with the challenges of finding your accommodation. We truly look forward to traveling together in the future, and we’re excited to continue providing you with exceptional service. Warm wishes, Lucia

Posted 10 months ago

“Great experience”

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Posted 10 months ago

Dear Petya, Thank you for taking the time to share your great experience with us! We're thrilled to hear that everything met your expectations. Your positive feedback is incredibly motivating for our team as we continue to strive for excellence in every ride. We can't wait to serve you again soon! Warm regards, Lucia

Posted 10 months ago

“The service, comfort & reliability was excellent”

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Posted 10 months ago

Dear Graham, Thank you for your amazing feedback! We are happy to hear that you found our service comfortable and trustworthy. Ensuring a pleasant journey for our clients is our top priority, and your feedback means the world to us. We can’t wait to keep traveling with you in the future! Warm regards, Lucia

Posted 10 months ago

“Driver was early to pick us up from home.”

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Posted 10 months ago

Dear Geoffrey, Thank you for taking the time to share your experience! We’re thrilled to hear that your chauffeur arrived early and made your journey seamless right from the start. Punctuality is a key part of our service and your satisfaction is our top priority. We look forward to seeing you again in the future! Best wishes, Jacob

Posted 10 months ago

“Excellent work, ontime, good behaviour.”

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Posted 10 months ago

Dear Saleem, Thank you for your generous review! We’re thrilled to hear that you experienced excellent service with our team. Your recognition of our punctuality and professionalism truly motivates us to maintain our high standards. We can’t wait to see you again in the future! Warm regards, Jacob

Posted 10 months ago

“The driver is so professional and very clean car, all great”

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Posted 10 months ago

Dear Abdulaziz, Thank you for your fantastic review! We’re thrilled to hear that you found your chauffeur professional and the car to be clean. It’s our goal to provide excellent service and a pleasant experience every time you travel with us. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Driver was prompt and courteous. Much appreciated.”

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Posted 10 months ago

Dear Valued Customer, Thank you for your kind words! We're thrilled to know that our chauffuer exceeded your expectations with their promptness and courteous demeanor. It’s always our goal to provide a high level of service and your feedback confirms we're on the right track. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Very prompt, courteous and professional driver. Also a very safe one. Thanks.”

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Posted 10 months ago

Dear Patricia, Thank you for your kind words! We're thrilled to hear that your chauffeur provided prompt and safe service. Your satisfaction is our top priority and feedback like yours truly motivates us to maintain our high standards. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“The driver was excellent”

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Posted 10 months ago

Dear Dean, Thank you for your fantastic feedback! We’re thrilled to hear that you had an excellent experience with your driver. Professionalism and courtesy are at the heart of our service and it’s wonderful to know that they made an impression during your journey. We can’t wait to welcome you back for your next ride! Warm regards, Jacob

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Dear Lloyd, Thank you for your glowing review! We’re thrilled to hear that you experienced excellent service with us. Our team is dedicated to providing a seamless and enjoyable journey and your feedback reaffirms our commitment to this goal. We can’t wait to see you again on your next trip! Warm regards, Jacob

Posted 10 months ago

“Excellent reliable service with very nice vehicles and friendly drivers”

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Posted 10 months ago

Dear Customer, Thank you for your fantastic review! We are thrilled to hear that you found our service reliable and our drivers friendly. It’s our goal to provide a premium experience with our vehicles and your kind words truly motivate us to keep delivering the best. We can't wait to see you again on your next journey! Best wishes, Jacob

Posted 10 months ago

“Our Driver very professional with his driving and friendly manner. Overall a very good experience”

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Posted 10 months ago

Dear Gaye, Thank you for your fantastic feedback! We're thrilled to hear that our chauffuer's professionalism and friendly demeanor contributed to a great experience for you. Creating a welcoming and enjoyable atmosphere for our passengers is what we strive for and your kind words truly motivate us. We look forward to having the pleasure of seeing you again soon. Warm regards, Jacob

Posted 10 months ago

“Excellent service. Driver was on time and took me to my destination with no issues. I will definitely use Blacklane again.”

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Posted 10 months ago

Dear Michele, Thank you so much for your fantastic feedback! We’re thrilled to hear that your experience with our timely service and reliable chauffeur was hassle free. It’s wonderful to know that you felt well taken care of during your journey. We can’t wait to welcome you back for your next ride! Warm regards, Jacob

Posted 10 months ago

“Great chauffeur (Wahid) - courteous and efficient. Was waiting on arrival and got me to my destination in good time. Very comfortable car too.”

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Posted 10 months ago

Dear Sarah, Thank you for your fantastic review! We're thrilled to hear that your chauffeur provided you with courteous and efficient service, ensuring a comfortable and timely ride. Your satisfaction is our top priority and it's always rewarding to know when we hit the mark. We look forward to seeing you again in the future! Warm wishes, Jacob

Posted 10 months ago

“Very happy with the Blacklane experience on both legs, i.e., to and from the airport. Drivers were on time and the cars were spacious and clean. Both rides got me to where I wanted to go quickly and efficiently. Will definitely use the service again next time I am in LA and fly with Emirates.”

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Posted 10 months ago

Dear Ole, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with us on both legs of your trip. Timely chauffeurs and clean, spacious vehicles are top priorities for us and it’s wonderful to know that we met your expectations in getting you to your destination quickly and efficiently. We’re excited to have you on board again during your next visit to LA! Warm regards, Jacob

Posted 10 months ago

“All four trips I booked recently were of a high standard. I felt safe and everything went smoothly. Highly recommended.”

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Posted 10 months ago

Dear Reviewer, Thank you for your fantastic feedback! We are thrilled to hear that all of your trips met our high standards and that you felt safe throughout your journey. Smooth travels are our top priority and your recommendation means the world to us. We can’t wait to see you again on your future adventures! Warm regards, Jacob

Posted 10 months ago

“Faultless! An early trans-atlantic arrival would normally have resulted in a long wait for the pre-planned pick-up time, but not the case with our Blacklane transfer. Our helpful chauffeur assisted with luggage and was keen to ensure we were comfortably seated whilst he loaded our luggage, and a smooth and timely transfer to our destination followed. Yet another perfect experience!”

Helpful Report

Posted 10 months ago

Dear Dave, Thank you for taking the time to share your fantastic experience with Blacklane! We are thrilled to hear that our chauffeur was able to provide such a seamless and comfortable transition after your transatlantic arrival. Your acknowledgment of their helpfulness and dedication truly warms our hearts and inspires our team to maintain our high standards of service. We can't wait to provide you with another perfect experience on your next journey. Warm regards, Jacob

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews