Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,715 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Gianni was a great driver and an amazing help!! Especially because the app makes it difficult to input a full address manually (leaving out key details like the Provincia. I felt safe and comfortable throughout and could not have been more delighted with the service. My earlier transfer from FCO was also top notch!!”

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Posted 10 months ago

Dear Antonella, Thank you for your fantastic review! We're thrilled to hear that your chauffeur provided you with exceptional service and made you feel safe and comfortable during your ride. We understand that navigating the app can be challenging at times and we’re glad Gianni was there to assist you. Your appreciation for our service truly means a lot to us. We can't wait to see you again on your future travels! Warm regards, Jacob

Posted 10 months ago

“Great service”

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Posted 10 months ago

Dear Saeed, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service. It’s our aim to ensure every journey is smooth and satisfying and your positive feedback truly motivates us. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Excellent service! Will definitely use this service again! And will recommend Blacklane to my friends!”

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Posted 10 months ago

Dear Christine, Thank you for your fantastic feedback! We’re thrilled to hear that you had such a great experience with our service and that you plan to recommend Blacklane to your friends. Your support means the world to us and we can't wait to see you again in the future. Warm regards, Jacob

Posted 10 months ago

“The ride was very good and very relaxing. Thanks so much and I will be happy to tell others about the positive experience with Blacklane. Best, Libby Ford”

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Posted 10 months ago

Dear Libby, Thank you so much for your fantastic review! We’re thrilled to hear that you found your ride relaxing and enjoyable. It's always our goal to provide a positive experience and your willingness to share your thoughts means the world to us. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Very well maintained fleet. Professional and on time, don’t have to follow up especially during airport trips. They make the complete journey very comfortable”

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Posted 10 months ago

Dear Nanda, Thank you for your fantastic review! We’re thrilled to hear that you found our fleet well maintained and our service professional and punctual, especially during airport trips. Making your journey comfortable is our top priority and your kind words inspire us to keep up the great work. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Professional and courteous drivers. Vehicles are maintained to a high standard. Arrive on time and leave on time.”

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Posted 10 months ago

Dear Yoav, Thank you for taking the time to share your positive feedback! We're thrilled to hear that our chauffeur's professionalism and the high standard of our vehicles contributed to an excellent experience for you. Punctuality is key for us and we're glad you noticed it! We look forward to seeing you again soon. Warm regards, Jacob

Posted 10 months ago

“Always perfect!”

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Posted 10 months ago

Dear Valued Guest, Thank you for your fantastic feedback! We're thrilled to hear that we consistently meet your expectations and provide you with perfect service. Your satisfaction is our top priority and we appreciate your trust in us for your transportation needs. We can't wait to see you again soon! Warm regards, Jacob

Posted 10 months ago

“great service”

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Posted 10 months ago

Dear Eve, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be great. Your satisfaction is our top priority and it’s wonderful to know that we made your experience enjoyable. We can't wait to see you again in the future! Warm regards, Jacob

Posted 10 months ago

“Very professional drivers well dressed even in the heat. Early for pick ups and so helpful w baggage. Great vehicles very clean and beautiful driving skills. Highly recommend”

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Posted 10 months ago

Dear Sue, Thank you for your fantastic review! We’re thrilled to hear that our professional chauffeur and beautiful vehicles made such a positive impression on your experience. Your kind words about their helpfulness and driving skills mean a lot to us and we’re always striving to provide the best service possible. We truly appreciate your high recommendation and look forward to seeing you again in the future. Warm regards, Jacob

Posted 10 months ago

“Great service in particular from our hotel to CDG airport in Paris. Abdelmalek was early and arrived at our hotel with a smile. Terrific service thank you”

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Posted 10 months ago

Dear Justine, Thank you so much for your kind words! We're thrilled to hear that your chauffeur made a positive impression with his punctuality and friendly demeanor. Providing exceptional service is what we strive for, and it's wonderful to know that we succeeded during your trip. We look forward to seeing you again on your future travels! Warm regards, Jacob

Posted 10 months ago

“Driver arrived early for departure to PHL. Nice conversation too”

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Posted 10 months ago

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that your chauffeur arrived early and that you enjoyed a nice conversation along the way. It’s our goal to provide not just reliable transportation but also a pleasant experience. We can’t wait to see you again on your next journey! Best wishes, Jacob

Posted 10 months ago

“The driver arrived on time and reached out to the traveler as soon as she landed.”

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Posted 10 months ago

Dear Brian, Thank you for your kind review! We’re thrilled to hear that our chauffeur was on time and reached out to you promptly. Our goal is always to ensure a smooth experience right from your arrival and it’s wonderful to know we met your expectations. We can’t wait to see you again on your next journey! Warm regards, Jacob

Posted 10 months ago

“Professional & reliable friendly service”

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Posted 10 months ago

Dear Julie, Thank you for your kind words regarding our professional and reliable service. It’s wonderful to hear that our friendly approach made a positive impression on you. We strive to provide a seamless travel experience and your feedback reassures us that we are on the right track. Looking forward to seeing you again! Warm regards, Jacob

Posted 10 months ago

“very good service. on time and efficient”

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Posted 10 months ago

Dear Bruce, Thank you for your fantastic review! We’re thrilled to hear that you found our service both timely and efficient. Your satisfaction is our top priority and it’s wonderful to know that we met your expectations. Looking forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Good service, good driver who was polite and had good manners.”

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Posted 10 months ago

Dear Sylvia, Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our chauffeur and found the service to be polite and courteous. Your satisfaction is our top priority and we’re glad to know we met your expectations. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Great service.”

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Posted 10 months ago

Dear Tamara, Thank you for your glowing review! We’re thrilled to hear that you had a great experience with our service. Your satisfaction is our priority and it’s rewarding to know that we were able to meet your expectations. We look forward to seeing you again soon! Best wishes, Jacob

Posted 10 months ago

“the driver was proactive in communication, was courteous and car was clean”

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Posted 10 months ago

Dear Amar, Thank you for your fantastic review! We're thrilled to hear that your driver made a positive impression with proactive communication and courtesy, along with a clean vehicle. We strive to provide impeccable service and your feedback underscores our commitment. We can’t wait to see you again on your next journey! Warm regards, Jacob

Posted 10 months ago

“I had to fill out a lost luggage claim, the driver waited for me. The car was spotless, the driver professional. Excellent service.”

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Posted 10 months ago

Dear Valued Guest, Thank you for your kind words and for taking the time to share your experience with us. We're thrilled to hear that your chauffeur was accommodating during your luggage claim and that you found our vehicle to be immaculate. Our team always strives to provide professional and attentive service and your feedback truly motivates us. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Very good”

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Posted 10 months ago

Dear Edward, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be very good. Your satisfaction is our top priority and it's encouraging to receive such positive feedback. We look forward to see you again in the future. Warm regards, Jacob

Posted 10 months ago

“Very responsive, responsible and polite driver. Very nice person”

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Posted 10 months ago

Dear Ranjit, Thank you for your kind words! We’re thrilled to hear that your chauffeur was responsive and polite. Ensuring our guests have a pleasant experience is our top priority and it’s wonderful to know that our team made a positive impression. We look forward to seeing you again in the future! Best wishes, Jacob

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,715 reviews