Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,716 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Wonderful service!”

Helpful Report

Posted 10 months ago

Dear Gilan, Thank you so much for your feedback. We always want to provide oustanding service, so I am delighted that we achieved this for your ride. We would be honoured to deliver this again for you on your next journey! Warm regards, Chloe

Posted 10 months ago

“Service was great. Driver was on time and notified us when arrived. Car was comfortable, water was provided, smooth ride and very safe.”

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Posted 10 months ago

Dear Karen, Thank you for your wonderful review! We are thrilled to hear that you had a safe, seamless journey. Your comfort is our top priority, and we’re glad you appreciated the little details. We hope you'll choose Blacklane again for your next ride. Best regards, Chloe

Posted 10 months ago

“Sehr geehrte Damen und Herren! Die Abholung durch Ihren Service hat sehr gut funktioniert. Ihr Chauffeur war sehr zuvorkommend. Die Fahrt war sehr angenehm. Nochmals vielen Dank. Wir freuen uns auf die Abholung in Frankfurt Mit freundlichen Grüßen Maria Rothenburger”

Helpful Report

Posted 10 months ago

Dear Ms. Rothenburger, What a delight to read your review - thank you for letting us know your chauffeur was excellent and the journey was comfortable. It is wonderful to hear you thoroughly enjoyed your ride. We look forward to seeing you in Frankfurt! Best regards, Chloe

Posted 10 months ago

“Excellent service , clean cars and high end luxury well maintained , punctual and drivers are excellent.”

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Posted 10 months ago

Dear Amal, Thank you for the fantastic review! At Blacklane, we take great pride in providing punctual, premium service, and it's wonderful to know we met your expectations. We'd be glad to have you on board for your next journey. Warm regards, Chloe

Posted 10 months ago

“Very pleasing to be collected at an early hour and taken to LHR. Blacklane provides a very good service.”

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Posted 10 months ago

Dear Guest, Thank you so much for your kind words! We're delighted to hear we got you to the airport in comfort and on time. At Blacklane, we strive to provide exceptional service at all hours, making your journey as seamless as possible. We look forward to welcoming you again for your next journey! Best regards, Chloe

Posted 10 months ago

“Always nice vehicles and rides are always on time.”

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Posted 10 months ago

Dear John, Thank you for your positive review. Punctuality and quality are at the heart of what we do, so I'm glad to know we are consistently achieving these things for you. We look forward to providing you with more seamless rides in the future! Warm regards, Chloe

Posted 10 months ago

“Outstanding service - drivers are responsive, courteous and above all, reliable. A trusted transportation partner!”

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Posted 10 months ago

Dear Victoria, Thank you for taking the time to share such great feedback. I am so pleased that you found our chauffeurs responsive, courteous, and reliable. At Blacklane, we aim to create consistent, reliable premium journeys, no matter where you are travelling. We can't wait to assist you again with your next ride. Warm regards, Chloe

Posted 10 months ago

“Driver turned up on time, was smart, courteous, chatty and a good driver. The vehicle was comfortable and immaculate. Would happily use Blacklane and Junior again.”

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Posted 10 months ago

Dear Amanda, Thank you so much for this amazing review! We're delighted to hear that your chauffeur was punctual, smart, and engaging, and that your vehicle was comfortable and pristine. It's our mission to provide top-notch service on every ride. We would love to welcome you back for another exceptional journey with Blacklane in the future! Warm regards, Chloe

Posted 10 months ago

“Our driver, Steven, was highly professional and greatly enjoyed our conversation to and from our destination.”

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Posted 10 months ago

Dear Christopher, Thank you so much for your fantastic feedback. It's always our aim to create a pleasant journey for our guests, making sure they travel in comfort and style. Our chauffuers are professional, courteous and go the extra mile for our guests. I'm glad you had a great ride with Steven. Warm regards, Chloe

Posted 10 months ago

“Very good service 👏 👍. The car ,the chauffeur everything is great.”

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Posted 10 months ago

Dear Balasubramanian, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our service, the vehicle, and your chauffeur. Your feedback helps us to know we are meeting the high standards our guests expect. We look forward to providing you with exceptional service again soon! Warm regards, Chloe

Posted 10 months ago

“The driver was professional, prompt and courteous.”

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Posted 10 months ago

Dear Richard, Thank you for your wonderful feedback! We're thrilled to hear that our driver made a positive impression with their professionalism, promptness, and courteousness. I am glad we were able to provide you with a pleasant experience, and the top-quality service you deserve. We look forward to welcoming you aboard again soon! Warm regards, Chloe

Posted 10 months ago

“Excellent service”

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Posted 10 months ago

Dear John, Thank you for your fantastic review! We are thrilled to hear that you found our service to be excellent. Your satisfaction is our top priority and it’s wonderful to know we met your expectations. We look forward to seeing you again on your next journey. Warm regards, Jacob

Posted 10 months ago

“Great Very professional. On time. Great driver always safe.”

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Posted 10 months ago

Dear Lori, Thank you for your fantastic review! We’re thrilled to hear that you experienced professional service and felt safe during your journey. Our team takes great pride in providing punctual and reliable transportation and your feedback is the best reward we could ask for. We look forward to seeing you again in the future! Kind regards, Jacob

Posted 10 months ago

“Professional and courteous”

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Posted 10 months ago

Dear Santiago, Thank you for your kind words! We’re thrilled to know that you experienced our professional and courteous service. It’s our goal to ensure every journey is enjoyable and stress free and your feedback truly reflects that commitment. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Always professional service and on time.”

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Posted 10 months ago

Dear Chris, Thank you for your fantastic feedback! We're thrilled to hear that you consistently find our service professional and timely. Your satisfaction is our priority and we’re committed to offering you the best experience possible every time. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“The driver showed up on time, was professional and pleasant throughout the 4hr+ journey we had between Geneva and Montpellier. Great experience.”

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Posted 10 months ago

Dear Jonathan, Thank you for taking the time to share your fantastic experience with us! We’re thrilled to hear that our chauffeur made your journey between Geneva and Montpellier both professional and pleasant. It’s always our goal to provide a great travel experience and your kind words motivate us to keep doing just that. We look forward to seeing you on your next adventure! Warm regards, Jacob

Posted 10 months ago

“The driver was professional, and very helpful. We were delayed almost 3 hours, and he still showed up on time ready to go. Put all our luggage away and help us in the car.”

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Posted 10 months ago

Dear Alberto, Thank you for taking the time to share your fantastic experience with us! We’re thrilled to hear that your chauffeur was professional and went above and beyond to assist you, especially with your delay. Ensuring our passengers feel supported and cared for is our top priority and your kind words affirm that we’re on the right track. We look forward to providing you with exceptional service on your future trips. Warm regards, Jacob

Posted 10 months ago

“Excellent service, safe, on time, professional and great local knowledge.”

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Posted 10 months ago

Dear Robert, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be safe and professional, along with our chauffeur’s local expertise. Your feedback truly inspires us to maintain our high standards and continue providing exceptional experiences. We can’t wait to see you again on your next journey! Warm regards, Jacob

Posted 10 months ago

“Our driver was very punctual, collected us from down our long driveway and couldn't be faulted”

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Posted 10 months ago

Dear Bruce, Thank you for your fantastic feedback! We’re thrilled to hear that your chauffeur was punctual and met you where you needed. Ensuring a seamless pick up experience is important to us and your kind words motivate us to keep up the great work. We can't wait to see you again on your next journey! Warm regards, Jacob

Posted 10 months ago

“Our driver arrived on time to pick us up. The vehicle was clean, spacious and comfortable. We arrived at the airport with plenty of time to spare and the driver expeditiously unloaded our luggage. It was a smooth experience.”

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Posted 10 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that your experience with our chauffeur and vehicle met your expectations for comfort and timeliness. Ensuring a smooth journey is our top priority, so it’s wonderful to know that we accomplished that for you. We can’t wait to welcome you on your next ride! Warm regards, Jacob

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,716 reviews