Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,716 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Very good very professional service”

Helpful Report

Posted 11 months ago

Dear Tolga, We truly appreciate you taking the time to share your positive thoughts with us. It’s wonderful to know that you found our service professional and to your satisfaction. Your recognition inspires us to keep delivering the highest standards. We look forward to welcoming you again in the future. Warm regards, Veronica

Posted 10 months ago

“First driver was very patient as our plane and luggage was late !! Second driver was very fans on time !!”

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Posted 11 months ago

Dear Marlene, We’re so grateful you took the time to share your kind words with us. It’s great to hear that our drivers’ punctuality and attentive assistance during your wait made a positive impression. Making sure your journey is smooth and enjoyable will always be our top priority. We look forward to welcoming you on your next trip. Warm regards, Veronica

Posted 10 months ago

“Drivers were very professional and smiling. Due to the marathon, the meeting place had to be changed suddenly, but the driver and the company contacted us and we were able to meet up with driver without any worries. I will definitely use Blacklane again next time I go to London.”

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Posted 11 months ago

Dear Ayako, We truly value you taking the time to share such thoughtful feedback. It’s wonderful to hear that your driver’s professionalism and the clear communication during the marathon helped make your experience completely worry‑free. Our goal is to ensure every part of your journey feels smooth and enjoyable. We look forward to welcoming you back on your next visit to London! Warm regards, Veronica

Posted 10 months ago

“Clean, comfortable vehicle and professional driver — will definitely hire again!”

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Posted 11 months ago

Dear Halina, Thank you for your positive review! We’re so pleased to hear that you enjoyed the clean and comfortable vehicle along with our professional driver. We look forward to welcoming you again soon! Warm regards, Veronica

Posted 10 months ago

“Excellent service and very polite driver.”

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Posted 11 months ago

Dear Evelyn, Thank you for your kind words! We’re delighted to hear that you enjoyed excellent service from our polite driver. Your satisfaction is our top priority, and feedback like yours inspires us to keep delivering the highest standards. We look forward to welcoming you on board again soon. Warm regards, Veronica

Posted 10 months ago

“Excellent Service, last minute I needed to be picked up early-they accommodated me no questions asked.”

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Posted 11 months ago

Dear Karen, We truly appreciate you sharing such positive words. We’re pleased we could handle your last‑minute request smoothly and without any hassle. Making each journey effortless is at the core of what we do, and it’s wonderful to know we met your expectations. We look forward to welcoming you again soon. Warm regards, Veronica

Posted 10 months ago

“Very reliable service. Everything worked smoothly re timing, drivers, cars. Cannot fault them.”

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Posted 11 months ago

Dear Linda, It was a pleasure to read your wonderful feedback. We're glad to know you found your journey with us both reliable and smooth. Making sure every detail runs seamlessly - from punctual timing to the quality of our drivers and cars - is always our priority. We look forward to welcoming you again in the future. Warm regards, Veronica

Posted 10 months ago

“Both the driver and the car were well presented. The driver was friendly and very courteous.”

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Posted 11 months ago

Dear Susan, I truly appreciate you taking the time to share such kind words. It’s great to hear that both our driver and the vehicle made your journey a pleasant one. Providing friendly and courteous experiences is at the heart of what we do, and it's wonderful to know we met your expectations. We look forward to welcoming you again soon! Warm regards, Veronica

Posted 10 months ago

“Great service Driver early so waited in reception for us, car clean & comfortable with bottles of water for us. The Driver was a very nice guy big thanks to him.”

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Posted 11 months ago

Dear Dave, Thank you for your amazing comment! It’s wonderful to hear that your chauffeur was early and provided a comfortable and careful ride. It's wonderful to know that our team's dedication to service made a positive impact on your experience. We hope to have the pleasure of serving you again soon! Warm regards, Lucia

Posted 10 months ago

“on time. decent service”

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Posted 11 months ago

Dear Thomas, Thank you for your review! We are glad to know that our service was prompt and met your expectations. We look forward to serving you again in the future. Warm regards, Lucia

Posted 10 months ago

“Driver was very helpful even when we reached the airport, helping us to the right entrance”

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Posted 11 months ago

Dear Allen, Thank you for taking the time to share your experiencie with us! We are glad to hear that your driver was not only helpful but also guided you to the right entrance. Ensuring a seamless experience at the airport is a priority for us, and your feedback highlights our commitment to excellent service. We can’t wait to welcome you on your next journey! Warm regards, Lucia

Posted 10 months ago

“professional, reliable, and clean vehicles, will definately use again!”

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Posted 11 months ago

Dear Benedicte, Thank you for your feedback! We’re happy to hear that you found our service to be professional, trustworthy, and our vehicles impeccably clean. It’s our mission to provide excellent experiences, and your positive feedback inspires us to keep striving for excellence. We can’t wait to welcome you back for your next trip! Warm regards, Lucia

Posted 10 months ago

“Great service”

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Posted 11 months ago

Dear Reviewer, Thank you for your kind words! Our team always strives to deliver exceptional experiences, and your feedback truly motivates us to keep up the good work. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Our driver, Mr. Viorel Gaimer was prompt (Early!) , professional in manner and in appearance. He was kind and courteous, helping us load/unload the bags in the Van, and we arrived in excellent time, as planned after a safe, comfortable journey. Your website is easy to navigate for bookings, and overall working with Blacklane for my 2nd time was an entirely positive experience.”

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Posted 11 months ago

Dear Michelle, Thank you so much for your splendid feedback! We are amazed to hear that our chauffeur Mr. Viorel Gaimer provided you with a timely and professional service, and that his kindness made your journey even more enjoyable and remarkable. It’s wonderful to know that our easy-to-navigate website and reliable service contributed to a positive experience for you once again. We can’t wait to welcome you back for your next journey! Warm regards, Lucia

Posted 10 months ago

“Courteous professional service, will certainly use Blacklane in the future”

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Posted 11 months ago

Dear Jack, Thank you for your kind words and for taking the time to share your experience. We’re glad to know that you found our service careful and professional. It brings us joy knowing that we can assist you with your transportation needs, and we can’t wait to welcome you back in the future. Warm regards, Lucia

Posted 10 months ago

“Great Service / Professinal Drivers and very reliable. Thank you”

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Posted 11 months ago

Dear Tracy, Thank you for your amazing review! We are happy to hear that you found our service and chauffeur trustworthy and professional. Ensuring a smooth and pleasant experience for our customers is our top priority, and your kind words are truly appreciated. We look forward to serving you again soon! Warm regards, Lucia

Posted 10 months ago

“Prompt pick-up, well maintained vehicle and very knowledgeable chauffeur. A most enjoyable ride to the airport.”

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Posted 11 months ago

Dear Phillip, Thank you for taking the time to share your experience with us! We’re thrilled to know that your pick-up was precise and that you enjoyed a comfortable ride with our knowledgeable chauffeur. It’s always our goal to make your journey as memorable as possible. We can’t wait to serve you again on your next trip. Warm regards, Lucia

Posted 10 months ago

“Courteous driver and timely.”

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Posted 11 months ago

Dear Guest, Thank you for your kind words! We’re glad to hear that our driver’s flawless service and punctuality met your expectations. Providing a reliable and timely experience is at the heart of what we do, and your feedback inspires us to keep delivering excellence. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Prompt drivers -courteous driver carried my case to the front door in the rain on the way home . Unfortunately I could not connect to the internet on the drive to the airport”

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Posted 11 months ago

Dear Valued Guest, Thank you for your kind feedback! We’re so glad to hear that our driver provided courteous service and assisted you with your luggage, especially in the rain. Your feedback is most appreciated, and we apologize for the inconvenience regarding your internet connection on the way to the airport. We’re always striving to enhance our services, and your comments will help us to do just that. We look forward to serving you again soon! Warm regards, Lucia

Posted 10 months ago

“Outstanding service. My clients were highly satisfied with their transfers, and locating their driver at each destination was seamless.”

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Posted 11 months ago

Dear Lupita, Thank you for your fantastic review! We’re very happy to hear that your clients were highly satisfied with their transportations and that the process of locating our chauffeurs was flawless. Our goal is to ensure a smooth experience for all our passengers, and your feedback truly validates our efforts. We can’t wait to keep traveling together in the future Warm regards, Lucia

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,716 reviews