Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service!”

Helpful Report

Posted 11 months ago

Dear Julia, Thank you for your fantastic review! We are glad to hear that you had a wonderful service with us. Your satisfaction is our top priority, and it’s great to know we’ve met your expectations. Warm regards, Lucia

Posted 10 months ago

“Driver was very friendly, arrived on time and delivered us to our destination without any issues. His car was spotless and service extremely courteous. Thank you.”

Helpful Report

Posted 11 months ago

Dear John, Thank you for your great feedback! We're thrilled to hear that our chauffeur made a positive impression with their friendliness and punctuality, and that you enjoyed a inmaculate and professional service. Your satisfaction is our top priority, and it's wonderful to know we delivered a seamless experience for you. We can't wait to serve you again on your next journey! Best wishes, Lucia

Posted 10 months ago

“I have used you twice. Excellent communication. On time. Professional drivers and the vehicles were immaculate. Couldn't ask for anything more. BRAVO BLACKLANE”

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Posted 11 months ago

Dear Robert, Thank you so much for your wonderfull feedback! We’re glad to hear that you experienced excellent communication, punctuality, and professionalism from our chauffeur. Your kind words about our spotless vehicles truly inspire us to maintain the highest standards. We look forward to serving you again on your future journeys! Sincerely, Lucia

Posted 10 months ago

“Very good and professional”

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Posted 11 months ago

Dear Carol, Thank you for your great comment! We’re happy to hear that you found our service to be superb and professional. Your satisfaction is our priority, and it's wonderful to know that we met your expectations. Warm regards, Lucia

Posted 10 months ago

“First time usage... superb... will be pleased to use in the future”

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Posted 11 months ago

Dear Sheila, Thank you for your wonderful comment! We’re happy to hear that your first experience with us was excellent. It’s our pleasure to provide you with a seamless and enjoyable ride. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Good driver. Good car. Gave us good information and was pleasant to talk to. Very helpfull in every way. Hope to meet him and you all again.”

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Posted 11 months ago

Dear Kristjan, Thank you for taking the time to share your delightful experience with us! We're happy to hear that your driver provided you with both valuable information and a delightful conversation, making your journey enjoyable and memorable. It’s always our goal to be as helpful as possible, and your kind words truly motivate us. We can't wait to have you back with us again soon! Warm regards, Lucia

Posted 10 months ago

“My drivers were on time, friendly and nice to chat to. I enjoyed both my journeys with your good service. Sanne Hansen”

Helpful Report

Posted 11 months ago

Dear Sanne, Thank you for your lovely review! We're thrilled to hear that our chauffeur was on time and that you enjoyed your conversations and the service. It's always our goal to provide a friendly and pleasant experience for our passengers. We look forward to serving you again in the future! Best wishes, Lucia

Posted 10 months ago

“Nice and smooth ride”

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Posted 11 months ago

Dear Guest, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed our service. Ensuring that our clients have a comfortable journey is our priority, and your feedback truly brightens our day. Warm regards, Lucia

Posted 10 months ago

“Very comfortable, luxury vehicle on time with a great driver who stayed in touch and met us exactly on time. It felt like we had our own terrific driver.”

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Posted 11 months ago

Dear Pamela, Thank you for your amazing feedback! We’re thrilled to know that you enjoyed the comfort of our vehicle and that our chauffeur provided such great service. Staying in touch and being punctual is what we strive for, and we are happy to see that you truly valued it. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Timely pickup by friendly drivers and comfortable cars.”

Helpful Report

Posted 11 months ago

Dear Guest, Thank you so much for your great review! We are happy to hear that our friendly drivers and comfortable cars contributed to a timely and enjoyable experience. Your satisfaction is our top priority, and it’s wonderful to know we hit the mark. We look forward to providing you with more excellent service in the future. Warm regards, Lucia

Posted 10 months ago

“Octavio was great. We would love to have him drive us on the 23rd.would you please confirm by text or email.”

Helpful Report

Posted 11 months ago

Dear Guest, Thank you for taking the time to share your incredible experience! We’re amazed to hear that our chauffeur Octavio provided you with a wonderful and memorable service. Please, in order to assist you better next time with your request, I recommend reaching out to us directly at guestrelations@blacklane.com. We will be more than happy to help you! Looking forward to welcoming you again soon! Warm regards, Lucia

Posted 10 months ago

“Everything absolutely perfect - thanks for the good service”

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Posted 11 months ago

Dear valued guest, Thank you for your fantastic review! We’re glad to hear that you found our service spotless and you appreciate it. Your satisfaction is our top priority, and it’s wonderful to know we met your expectations. We look forward to serving you again soon. Warm regards, Lucia

Posted 10 months ago

“High quality, luxurious service.”

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Posted 11 months ago

Dear Gary, Thank you for taking the time to share you experience with us! We're happy to hear that you experienced our proficient and outstanding service. Your satisfaction is our top priority, and it’s wonderful to know that we met your expectations. We can’t wait to welcome you back for your next journey! Warm regards, Lucia

Posted 10 months ago

“Excellent service was provided by the driver, and impressive transportation was provided.”

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Posted 11 months ago

Dear Luis, Thank you for your fantastic feedback! We’re thrilled to hear that our driver provided excellent service and helped to make your transportation experience remarkable. Your satisfaction is our top priority, and it’s always wonderful to receive such positive comments about our team and services. We can't wait to travel with you again in the future! Warm regards, Lucia

Posted 10 months ago

“Very professional.”

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Posted 11 months ago

Dear Shirley, Thank you for your kind words! We're glad to hear that you found our service efficient and proficient. We strive to provide an exceptional experience for all our clients, and your feedback reinforces our commitment to excellence. We look forward to serving you again in the future! Warm regards, Lucia

Posted 10 months ago

“Excellent service.”

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Posted 11 months ago

Dear Stephney, Thank you for your fantastic feedback! We’re happy to hear that you experienced excellent service with us. We hope to see you soon again! Warm regards, Lucia

Posted 10 months ago

“Driver was on time, very professional and it was an excellent experience”

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Posted 11 months ago

Dear Jay, Thank you for your amazing feedback! We're glad to hear that your driver was punctual and provided you with a professional experience. Making your journey enjoyable is our top priority, and we're delighted that we could exceed your expectations. We look forward to travel with you again in the near future! Kind regards, Lucia

Posted 10 months ago

“Excellent service - my driver was professional kept in touch with me and made me feel like a VIP. I will be sure to use your services. Keep up a great work!”

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Posted 11 months ago

Dear Artur, Thank you for taking the time to share your thought about our service! We’re thrilled to hear that your driver made you feel like a valued and maintained great communication throughout your journey. Your satisfaction is our top priority, and we’re committed to providing exceptional service every time you choose us. We can’t wait to serve you again in the future! Best wishes, Lucia

Posted 10 months ago

“Excellent service. Highly recommend.”

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Posted 11 months ago

Dear Reza, Thank you for your fantastic review! We are happy to hear that you found our service excellent and that we met your expectations. Your support motivates us to continue delivering the best possible experience to our valued clients. We hope to travel together soon again! Warm regards, Lucia

Posted 10 months ago

“Efficient, approachable and reliable thank you, we’ll be back and use your services again Kylie”

Helpful Report

Posted 11 months ago

Dear Kylie, Thank you so much for sharing your amazing experience with us! We're thrilled to hear that you found our service efficient, welcoming and reliable. It's our pleasure to know your travel experience was enjoyable and provided peace of mind. We can't wait to welcome you back soon. Warm regards, Lucia

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews