Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I adore Blacklane! Blacklane always takes the stress out of a ride. Cars are always clean, drivers always early, and so professional! ❤️❤️”

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Posted 11 months ago

Dear Paula, Thank you so much for your wonderful review! We're thrilled to hear that we could make your ride stress free and enjoyable. Our team takes great pride in maintaining clean vehicles and providing professional service, so it’s wonderful to know you appreciated these details. We can’t wait to see you again on your next journey! Warm regards, Max

Posted 10 months ago

“Mr Henry was outstanding. Very very Professional.”

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Posted 11 months ago

Dear Albert, Thank you for your fantastic review! We’re thrilled to hear that your chauffeur provided you with outstanding and professional service. Our chauffeurs are dedicated to ensuring a remarkable experience and it's wonderful to see their efforts recognized. We can’t wait to welcome you on your next journey! Warm regards, Max

Posted 10 months ago

“Thank you for paying attention to the application notes. It was the most difficult trip from the point of view of organization, as the flight information was incorrect, not only in your system, but also in many other resources. But the most important thing is that the driver was at the airport on time and the client did not find out about all the difficulties that we faced!”

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Posted 11 months ago

Dear Pavel, Thank you for your thoughtful review and for recognizing the efforts we put into handling unexpected challenges. We're thrilled to hear that despite the difficulties with flight information, your driver’s punctuality ensured a seamless experience for your client. Your satisfaction is our top priority and it’s encouraging to know that we made a positive impact on your journey. Looking forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“Perfectly reliable. The driver arrived on time, and the car was in great condition. Good value price.”

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Posted 11 months ago

Dear Oana, Thank you for your fantastic review! We’re thrilled to hear that your chauffeur was punctual and that you found the vehicle to be in excellent condition. It’s great to know that you appreciated the value we strive to provide. Your feedback motivates us to continue delivering top notch service. We look forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“Car was early at pick up and was clean. Driver was courteous and helpful with the luggage”

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Posted 11 months ago

Dear Samuel, Thank you for your wonderful feedback! We’re thrilled to hear that your chauffeur was early and that you experienced courteous service. Our team takes pride in providing a smooth and comfortable journey and it’s great to know we hit the mark. We look forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“On time, efficient, comfortable.”

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Posted 11 months ago

Dear Karsten, Thank you for your fantastic review! We're thrilled to hear that your experience with us was efficient and comfortable. Your satisfaction is our top priority and it's wonderful to know that we met your expectations. We look forward to accommodating you again on your future travels. Warm regards, Max

Posted 10 months ago

“Top drawer”

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Posted 11 months ago

Dear Mark, Thank you for your exceptional review! We're thrilled to hear that you found our service to be satisfactory. Our goal is always to provide the highest quality experience and it's rewarding to know we've met that mark for you. We can't wait to see you again on your next journey! Warm regards, Max

Posted 10 months ago

“Very effecient and excellent service”

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Posted 11 months ago

Dear Mbuluki, Thank you for your glowing review! We’re thrilled to hear that you found our service to be efficient and excellent. It’s our commitment to provide top notch experiences and your feedback inspires us to continue delivering just that. We can't wait to see you again on your next journey. Warmest regards, Max

Posted 10 months ago

“EXCELLENCE SERVICE”

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Posted 11 months ago

Dear Shui, Thank you for your fantastic review! We are thrilled to hear that you experienced excellent service during your time with us. Our team is dedicated to ensuring that every aspect of your journey meets the highest standards and your feedback motivates us to keep striving for excellence. We look forward to see you again in the future! Warm regards, Max

Posted 10 months ago

“I was most impressed with your service. When I arrived at the airport your driver greeted me and took my case and then escorted me to the vehicle On reaching my destination he took care of my luggage and very very courteous Thank you so very much, I look forward to my return journey on the 20th”

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Posted 11 months ago

Dear Sean, Thank you for your fantastic review! We are thrilled to hear that your experience with our chauffeur was so positive and that you felt well taken care of from the moment you arrived at the airport. Your kind words about our service are greatly appreciated and motivate us to keep delivering exceptional experiences. We look forward to welcoming you back for your return journey on the 20th! Warm regards, Max

Posted 10 months ago

“Great ride”

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Posted 11 months ago

Dear Earl, Thank you for your fantastic review! We're thrilled to hear that you enjoyed your ride with us. It’s our mission to provide a seamless and enjoyable transportation experience, your positive feedback means so much to our team. We can't wait to see you again on your next journey! Warm wishes, Max

Posted 10 months ago

“Our driver was awaiting our arrival and easily located at the airport in Budapest. It was a very pleasant ride to our hotel in a nice, large commerical van, which was able to accommodate 5 people, with all our luggage of 5 checked suitcases and 5 carry on suitcases. If needed, we will definitely use Blacklane services in the future.”

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Posted 11 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that your chauffeur was easy to locate and that your ride was comfortable and accommodating for your group. Helping our guests travel seamlessly is our priority and it’s wonderful to know that you had a pleasant experience with us. We can’t wait to assist you again on your future journeys. Warm regards, Max

Posted 10 months ago

“My first time using Blacklane and was impressed with the acurate updates and professionalism. Because of my positive experience in July, I have now booked again for August.”

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Posted 11 months ago

Dear Stephen, Thank you for your fantastic feedback! We're thrilled to hear that your first experience with Blacklane exceeded your expectations through our accurate updates and professionalism. It’s wonderful to know that you chose to book with us again for August and we can’t wait to provide you with the same great service once more. Warm regards, Max

Posted 10 months ago

“Service was fabulous. Driver was on time and on point.”

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Posted 11 months ago

Dear Patricia, Thank you for your fantastic feedback! We're thrilled to hear that our service met your expectations and that your chauffeur was punctual and attentive. Ensuring a fabulous experience for our clients is our top priority and your kind words inspire us to keep up the great work. We can’t wait to see you again soon! Warm regards, Max

Posted 10 months ago

“Professional service of driver who was on time for the drop off and return in a pristine car. Excellent company to deal with and much appreciated”

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Posted 11 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that our chauffeur provided you with professional service and that you enjoyed traveling in a pristine car. Your appreciation means the world to us and we strive to ensure a seamless experience for our clients. We look forward to serving you again in the future. Best wishes, Max

Posted 10 months ago

“The drivers are very punctual and helpful . The cars are very clean , spacious and comfortable for luggage and passengers. Greatly recommend!”

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Posted 11 months ago

Dear Valued Guest, Thank you for your fantastic review! We’re thrilled to hear that our punctual chauffeurs and clean, spacious vehicles made such a positive impression on your journey. It’s our mission to ensure comfort for both luggage and passengers and your recommendation means the world to us. We can’t wait to see you again on your next trip! Warm regards, Max

Posted 10 months ago

“Wonderful Service”

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Posted 11 months ago

Dear Yetra, Thank you for taking the time to share your thoughts with us! We’re thrilled to hear that you enjoyed our service and found it to be wonderful. It’s our goal to ensure that each experience is exceptional and your kind words truly motivate us to keep up the good work. We can't wait to see you again in the future! Warm regards, Max

Posted 10 months ago

“Great experience.　The driver was very polite and communicated information accurately. Also, he was flexible in accommodating our requests, so all the itinerary went smoothly.”

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Posted 11 months ago

Dear Eisuke, Thank you so much for your wonderful review! I'm thrilled to hear that your chauffeur provided polite and clear communication while accommodating your requests. It's always our goal to ensure a smooth and enjoyable experience for all our passengers. We greatly appreciate your kind words and look forward to providing you with the same exceptional service on your next journey! Warm regards, Max

Posted 10 months ago

“Excellent service and thanks for providing such interesting information about Seattle sites on our ride ! We loved it!”

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Posted 11 months ago

Dear Michele, Thank you so much for your fantastic review! We're thrilled to hear that you enjoyed our service and found the information about Seattle’s sights interesting. Sharing local insights is a big part of our mission and we're glad it enhanced your ride. We look forward to making your next journey just as memorable! Warm regards, Max

Posted 10 months ago

“Employees of Blacklane were professional in their communications with us. They were in time and willing to help us.”

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Posted 11 months ago

Dear Nevenka, Thank you for your wonderful review! We are thrilled to hear that our team was professional and punctual in their service. Your satisfaction is our top priority and we truly appreciate your kind words. We look forward to providing you with exceptional service again in the future! Warm regards, Max

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews