Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Mr Jahangir Islam was amazing!! He waited when the plane was significantly delayed. He found us when I was having phone difficulties. He helped us take luggage to the car and chatted about his country. He was also a great driver. I would highly recommend your company anytime.”

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Posted 10 months ago

Dear Julie, Thank you for your fantastic review! We're thrilled to hear that your chauffeur made such a positive impression during your journey. His dedication to ensuring a smooth experience, especially with the delays and your phone troubles, truly embodies our commitment to excellent service. We’re glad you enjoyed the ride and the conversation as well! We can’t wait to welcome you back for your next trip. Warm wishes, Jacob

Posted 10 months ago

“He was very nice made you feel comfortable. I would like to know If I could have him for return trip home.”

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Posted 10 months ago

Dear Ena, Thank you for your kind words! We are thrilled to hear that your chauffeur made you feel comfortable during your journey. Your satisfaction is our priority and we would be more than happy to assist you with your request for the return trip. You can always reach out to us via phone, email or chat to see if there is a possibility in requesting the same chauffeur however that is something that we unfortunately cannot guarantee as it depends on their schedule. Looking forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Timely and professional service!”

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Posted 10 months ago

Dear Anthony, Thank you for your fantastic review! We’re thrilled to hear that you experienced timely and professional service with us. Our team is dedicated to ensuring that every aspect of your journey meets your expectations and your feedback reaffirms our commitment to excellence. We look forward to seeing you again in the future! Kind regards, Jacob

Posted 10 months ago

“The service was excellent. The drivers were too good.”

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Posted 10 months ago

Dear Mangala, Thank you for your fantastic review! We're thrilled to hear that you had an excellent experience and that our chauffeur left a positive impression. Our team strives for exceptional service and your feedback truly motivates us. We can't wait to see you again on your next trip! Warm regards, Jacob

Posted 10 months ago

“Very responsive and fixed my problem.”

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Posted 10 months ago

Dear Lisa, Thank you for your kind words! We're thrilled to hear that our responsiveness helped resolve your issue. Making sure our customers have a smooth experience is our top priority and your satisfaction means a lot to us. We look forward to assisting you again in the future! Warm regards, Jacob

Posted 10 months ago

“Prompt, polite and very well organised!”

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Posted 10 months ago

Dear Neil, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be prompt and well organized. It’s our commitment to provide polite and reliable assistance to all our customers and your positive feedback truly motivates us to keep delivering exceptional experiences. We look forward to seeing you again on your next journey. Warm regards, Jacob

Posted 10 months ago

“Delivers as promised”

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Posted 10 months ago

Dear Reviewer, Thank you for your fantastic feedback! We’re thrilled to hear that you enjoyed the service provided. Your satisfaction is our top priority and it’s great to know that our service met your expectations. We look forward to continuing to provide you with the reliable service you deserve in the future. Warm regards, Jacob

Posted 10 months ago

“On time, professional and comfortable clean vehicle”

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Posted 10 months ago

Dear Alastair, Thank you for your fantastic review! We’re thrilled to hear that you found our service to be on time and that you enjoyed the comfort of our clean vehicles. Your satisfaction is our top priority and it’s great to know we met your expectations. We look forward to providing you with excellent service on your future journeys. Warm regards, Jacob

Posted 10 months ago

“Very professional”

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Posted 10 months ago

Dear Giuseppe, Thank you for your fantastic review! We’re so pleased to hear that you found our service to be professional. Ensuring our clients experience the highest level of professionalism is our mission and your feedback is truly appreciated. We look forward to seeing you again soon! Warm regards, Jacob

Posted 10 months ago

“Excellent customer service. Attentive, helpful, knowledgeable, efficient. The driver Farhan was supurb. Courteous, punctual and able to negotiate heavy traffic and get me to a series of appointments over an entire day. Absolutely effortless.”

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Posted 10 months ago

Dear Paul, Thank you for your fantastic review! We're thrilled to hear that our customer service and Farhan's exceptional driving made your day effortless and enjoyable. Your compliments mean a lot to us and push us to maintain our high standards of service. We can't wait to assist you again on your future journeys! Warm regards, Jacob

Posted 10 months ago

“excellent service, vehicle & on-time driver”

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Posted 10 months ago

Dear Kathryn, Thank you for your fantastic review! We're thrilled to hear that our service and punctuality met your expectations. It's our priority to ensure every journey is seamless and enjoyable and your feedback inspires us to keep up the great work. We can't wait to see you again! Best wishes, Jacob

Posted 10 months ago

“Haji is a very professional driver and very polite. The ride to the Airport was very smooth and he was able to help us to get the luggage’s put in the trolley.”

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Posted 10 months ago

Dear Raghavan, Thank you for your wonderful review! We’re thrilled to hear that Haji provided you with professional and polite service during your ride to the airport. Making your journey smooth and assisting with your luggage is exactly what we strive for. We can’t wait to see you again on your next trip. Warm regards, Jacob

Posted 10 months ago

“Always on time with a professional driver. Tip is included so its very convenient when you arrive at your destination. Price is comparable to most of the local limo services.”

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Posted 10 months ago

Dear Gerald, Thank you for your fantastic review! We’re thrilled to hear that our punctuality and professional chauffeurs have made your travel experience so enjoyable. Including the tip for your convenience is something we take pride in and we're glad to know that it added to your overall satisfaction. It’s wonderful to hear that you find our prices competitive as well! We can't wait to see you again on your next journey. Warm regards, Jacob

Posted 10 months ago

“Good driver, nice electric car very good service”

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Posted 10 months ago

Dear Tim, Thank you for your fantastic feedback! We're thrilled to hear that you enjoyed your ride in one of our electric vehicles and appreciated the quality of service provided by our chauffeurs. Your satisfaction is our top priority and it’s wonderful to know that we met your expectations. We look forward to seeing you again on your next journey! Warm regards, Jacob

Posted 10 months ago

“Excellent ride, courteous and professional driver.”

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Posted 10 months ago

Dear Christine, Thank you for your fantastic review! We’re thrilled to hear that you enjoyed an excellent ride with our courteous and professional chauffeur. Ensuring a comfortable and seamless experience is what we strive for and your kind words affirm our commitment to quality service. We look forward to see you again soon! Warm regards, Jacob

Posted 10 months ago

“amazing service”

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Posted 10 months ago

Dear Muralidharan, Thank you so much for your fantastic feedback! We’re thrilled to hear that you had an amazing experience with our service. Your satisfaction is our top priority and we’re glad to have met your expectations. Looking forward to seeing you again in the future! Warm wishes, Jacob

Posted 10 months ago

“Great service. Easy to book. Will definetly use again and again.”

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Posted 10 months ago

Dear Aida, Thank you for your fantastic feedback! We’re thrilled to hear that you found our service easy to book and enjoyable. It’s always our goal to create a seamless experience for our customers and we appreciate your confidence in us. We can’t wait to assist you again on your future journeys! Warm regards, Jacob

Posted 10 months ago

“Gianni was a great driver and an amazing help!! Especially because the app makes it difficult to input a full address manually (leaving out key details like the Provincia. I felt safe and comfortable throughout and could not have been more delighted with the service. My earlier transfer from FCO was also top notch!!”

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Posted 10 months ago

Dear Antonella, Thank you for your fantastic review! We're thrilled to hear that your chauffeur provided you with exceptional service and made you feel safe and comfortable during your ride. We understand that navigating the app can be challenging at times and we’re glad Gianni was there to assist you. Your appreciation for our service truly means a lot to us. We can't wait to see you again on your future travels! Warm regards, Jacob

Posted 10 months ago

“Great service”

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Posted 10 months ago

Dear Saeed, Thank you for your fantastic review! We’re thrilled to hear that you had a great experience with our service. It’s our aim to ensure every journey is smooth and satisfying and your positive feedback truly motivates us. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 10 months ago

“Excellent service! Will definitely use this service again! And will recommend Blacklane to my friends!”

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Posted 10 months ago

Dear Christine, Thank you for your fantastic feedback! We’re thrilled to hear that you had such a great experience with our service and that you plan to recommend Blacklane to your friends. Your support means the world to us and we can't wait to see you again in the future. Warm regards, Jacob

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews