Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The driver was on time (even a little earlier) which is perfect. Very polite and very pleasant driver. We highly recommend”

Helpful Report

Posted 4 months ago

Dear Christine, Thank you for your wonderful message. We’re delighted to hear the driver arrived on time and provided polite, pleasant service. Your high recommendation means a lot to us. We look forward to serving you again on your next trip. Warm regards, Veronica

Posted 3 months ago

“Fantastic service from the start of the trip to its finish. Quality cars,clean and fresh smelling. Soft music if you like and air temperature perfect. Driver courteous, thoughtful and does not converse with you unless you desire such.”

Helpful Report

Posted 4 months ago

Dear Carolyn, Thank you very much for taking the time to share such a detailed and lovely review. We’re very happy to hear that everything felt fantastic from the start of your trip to the very end, and that you enjoyed the quality, cleanliness, and comfort of the car. It’s wonderful to know that the atmosphere, from the soft music to the air temperature, was just right for you, and that your chauffeur’s courteous and thoughtful approach matched your preferences. We truly appreciate your kind words and are very glad that you felt so comfortable and well cared for during your journey. Warmest regards, Veronica

Posted 3 months ago

“This is my favorite service when travelling”

Helpful Report

Posted 4 months ago

Dear Johann, Thank you for your wonderful review. We’re thrilled to be your favorite service when travelling and grateful for your continued trust in Blacklane. We look forward to assisting you on your next trip and making it equally memorable. Kind regards, Veronica

Posted 3 months ago

“The drive was so helpful and very friendly”

Helpful Report

Posted 4 months ago

Dear Sharon, Thank you for your kind words. We’re delighted to hear the drive was helpful and the driver was friendly. We appreciate your 5/5 rating and look forward to having you onboard again soon. Warm regards, Veronica

Posted 3 months ago

“Good service.”

Helpful Report

Posted 4 months ago

Dear Paul, Thank you so much for taking a moment to share your feedback with us. We’re very happy to hear that you experienced good service and that everything went smoothly during your journey. We truly appreciate you choosing Blacklane and hope to have the pleasure of welcoming you on board again soon. Warm regards, Veronica

Posted 3 months ago

“Great professional service. Very pleasant and friendly driver who had anticipated the journey well ahead including adjustments for poor weather.”

Helpful Report

Posted 4 months ago

Dear David, Thank you very much for taking the time to share this thoughtful feedback with us. We’re delighted to hear you experienced great professional service and that your driver was both pleasant and attentive in planning the journey, including adjustments for the poor weather. We truly appreciate your trust in Blacklane and hope to have the pleasure of supporting many more smooth journeys for you in the future. Warm regards, Veronica

Posted 3 months ago

“Excellent service, very helpful driver.”

Helpful Report

Posted 4 months ago

Dear Asher, Thank you sincerely for taking the time to share this lovely feedback with us. We’re delighted to hear you enjoyed excellent service and that your driver was so helpful throughout your journey. It’s wonderful to know your ride went smoothly, and we truly appreciate you choosing Blacklane. Kind regards, Veronica

Posted 3 months ago

“Excellent driver”

Helpful Report

Posted 4 months ago

Dear Kelli, Thank you so much for taking the time to share your feedback with us. We’re thrilled to hear that you had an excellent drive and that everything met your expectations. We truly appreciate you choosing Blacklane and hope every future journey with us is just as smooth and enjoyable. Warmest regards, Veronica

Posted 3 months ago

“Very helpful, on time, very comfy reticle🌻🌻”

Helpful Report

Posted 4 months ago

Dear Madeline, Thank you very much for taking the time to leave this lovely review. We’re so glad to hear that everything went smoothly, that your chauffeur was helpful and on time, and that you found the ride comfortable. It’s a pleasure to know you had such a positive experience with us, and we truly appreciate you choosing Blacklane. All the very best for your future journeys, Veronica

Posted 3 months ago

“Our chauffeur, Rizwan, was AMAZING! He communicated with us & was ready to pick us up at the door as soon as we retrieved our luggage. I cannot recommend Blacklane enough! If you need a ride - do not hesitate to contact Blacklane. You will not be disappointed!”

Helpful Report

Posted 4 months ago

Dear Gino, Thank you for sharing positive feedback. We’re delighted to hear Rizwan provided such an amazing, punctual, and door-to-door service. We truly appreciate your recommendation and look forward to serving you again on your next trip. Best regards, Veronica

Posted 3 months ago

“Loving the fact that Booking changes don't mean a new confirmation number - this has improved our workings to be easier all-round for both myself and my client... Love the flexibility of being able to cancel up till 1 hour as I do also have a corp client who has a habit of constantly changing times/cancellations etc. Client is always happy with car types used for her transfers and find communication/workings with Blacklane is always so reliable. Won't use any other concern at all.”

Helpful Report

Posted 4 months ago

Dear Frazzy, Thank you so much for sharing this wonderful feedback - it truly means a lot to us. We’re delighted to hear the same confirmation number for booking changes has made things smoother for you and your clients, and that the flexibility around cancellations is helping with last-minute schedule updates. It’s also great to know your client is consistently happy with the vehicle types and that you find our communication reliable. We really appreciate your trust and loyalty, and we’re grateful to be your go-to choice. Wishing you and your clients many more smooth and comfortable trips ahead. Warm regards, Veronica

Posted 3 months ago

“Excellent service from start to finish! Will definitely use again.”

Helpful Report

Posted 4 months ago

Dear Tyra, Thank you so much for your fantastic feedback. We’re thrilled you had an excellent service from start to finish and that you’d choose Blacklane again. We look forward to serving you on your next trip. Kind regards, Veronica

Posted 3 months ago

“Excellent service”

Helpful Report

Posted 4 months ago

Dear Cie Cie, Thank you for your wonderful 5/5 feedback. We’re thrilled you had an excellent experience with Blacklane. It’s great to know our service met your expectations. We look forward to serving you again on your future trips. Kind regards, Veronica

Posted 3 months ago

“It was very good. The driver was on time. He was very well dressed. The vehicle was extremely clean, and the trip was very pleasant to the airport.”

Helpful Report

Posted 4 months ago

Dear Ron, Thank you for your kind words. We’re delighted to hear the chauffeur was punctual and that you found the vehicle exceptionally clean and the trip to the airport pleasant. We appreciate your kind words and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

“Excellent service! The driver was wonderful and he was right on time and helped me with my suitcases. It was a huge help and I would highly recommend Blacklane!”

Helpful Report

Posted 4 months ago

Hi Kristin, Thank you so much for your wonderful review. We’re thrilled to hear the chauffeur was punctual, helpful with your suitcases and that you’d highly recommend Blacklane. We appreciate your kind words and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

“Excellent service.”

Helpful Report

Posted 4 months ago

Dear Valued Guest, Thank you for your kind rating. We’re delighted you had an excellent experience with Blacklane. If there’s anything more we can do to make your next trip even better, please let us know. Kind regards, Jacob

Posted 3 months ago

“Excellent service. On time. Clean and space vehicle. Very polite and proffesional drivers. Very pleased. Thank you”

Helpful Report

Posted 4 months ago

Dear Mahesh, Thank you for the fantastic feedback. We’re delighted to hear that you experienced on time arrivals, clean and spacious vehicles and professional, courteous chauffeurs. Your satisfaction is our priority, and we’re glad you’re pleased with the service. We appreciate your kind words and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

“We were very impressed with the service we received. We look forward to our next ride.”

Helpful Report

Posted 4 months ago

Dear Michael, Thank you for sharing your kind words. We’re thrilled to hear you were impressed with the service and that you’re looking forward to your next ride. We’ll keep delivering reliable and comfortable experiences on every trip. We appreciate your kind words and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

“Best limo service I have ever encountered. They keep you well informed on arrival time. Very courteous and always very neat appearance. Outstanding vehicles in comfort and appearance. Great help with loading and unloading baggage.”

Helpful Report

Posted 4 months ago

Dear Charles, Thank you for sharing your wonderful feedback. We’re delighted to hear that you had an exceptional experience with our service, from timely arrival information to courteous chauffeurs and pristine vehicles. Your kind words motivate us to maintain the highest standards for you and all our guests. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Booking engine is simple but the service is fantastic! Drivers are professional, punctual and excellent behind the wheel. Vehicles are meticulously maintained.”

Helpful Report

Posted 4 months ago

Dear Gail, Thank you for sharing your wonderful experience. We’re delighted the booking engine was straightforward and that our chauffeurs professionalism and well maintained vehicle helped make your trip fantastic. We appreciate your kind words and look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews