Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,702 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Great experience on every level”

Helpful Report

Posted 4 months ago

Dear Francesca, Thank you so much for sharing your wonderful feedback. We’re delighted to hear you had a great experience on every level. We look forward to welcoming you back for another seamless journey. Kind regards, Veronica

Posted 4 months ago

“On time, clean and reliable, great experience”

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Posted 4 months ago

Dear Valued Guest, Thank you for sharing your positive experience. We’re glad to hear your ride was on time, clean, and reliable. If there’s anything else we can do to help next time, please let us know. Warm regards, Veronica

Posted 4 months ago

“Our plane was delayed a number of hours however our driver was still there when we arrived which was a relief. He was very friendly and got us to our hotel without any issues. We have used Blacklane numerous of times and they have been great!”

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Posted 4 months ago

Dear Bill, Thank you so much for taking the time to share your experience with us. We’re really glad to hear that, despite the long delay, your chauffeur was there to meet you and that this brought you some relief after your flight. It’s wonderful to know that you found your driver friendly and that your journey to the hotel was smooth and trouble-free. We’re especially grateful for your continued trust in Blacklane over numerous trips and are very happy to hear that your experiences with us have consistently been great. Wishing you many more relaxed and comfortable journeys ahead. Warm regards, Veronica

Posted 4 months ago

“Nice car, nice driver, everything was perfect.”

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Posted 4 months ago

Dear Valued Guest, Thank you for your amazing rating. We’re thrilled to hear you enjoyed the car and the driver, and that everything was perfect. We appreciate your support and look forward to serving you again soon. Kind regards, Veronica

Posted 4 months ago

“Great driver”

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Posted 4 months ago

Dear Joan, Thank you so much for taking a moment to share your feedback with us. We’re really happy to hear that you had a great experience with your driver. We truly appreciate you choosing Blacklane and wish you many more smooth and comfortable journeys ahead. Warm regards, Veronica

Posted 4 months ago

“On time and freindly”

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Posted 4 months ago

Dear David, Thank you for taking the time to share your feedback. We’re glad to hear your driver was on time and friendly. We appreciate your support and look forward to serving you again soon. Kind regards, Veronica

Posted 4 months ago

“Perfect service. On time. Extremely professional.”

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Posted 4 months ago

Dear Anonymous, Thank you very much for taking a moment to share your feedback with us. We’re delighted to hear that you experienced perfect, on-time service and found everything to be extremely professional. We truly appreciate you choosing Blacklane and hope your future journeys with us are just as smooth and comfortable. Warm regards, Veronica

Posted 4 months ago

“We were delighted to see our driver waiting for us at Auckland airport. Our trip to the hotel was pleasant as was the driver who was careful and courteous.”

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Posted 4 months ago

Dear Gillian, Thank you for your wonderful review. We’re delighted to hear that your chauffeur was waiting at Auckland airport and that your trip to the hotel was pleasant. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Good communications, timely arrival, no drama.”

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Posted 4 months ago

Dear Valued Guest, Thank you for sharing your experience. We’re glad to hear our communications were clear, arrival timely and that the ride was hassle free. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“The assigned drivers were very friendly, professional and customer-centric. I enjoyed the friendly banter enroute to the airport. On the overall, the service dispensed was awesome; from the e-mail alerts & reminders, to the actual driving. Well done and kudos to the drivers😊”

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Posted 4 months ago

Dear Norhisham, Thank you for your fantastic review. We’re thrilled that our chauffeur’s friendliness, professionalism and great approach made your journey enjoyable and that you appreciated our email alerts and reminders. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Exceptional”

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Posted 4 months ago

Dear David, Thank you for your wonderful review. We’re thrilled you found our service exceptional and appreciate your support. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Excellent Service”

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Posted 4 months ago

Dear Inoka, Thank you for your wonderful review. We’re thrilled to hear our service met your expectations and that you had an excellent experience. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Great service, on time, nice driver and we got to the airport in a great time”

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Posted 4 months ago

Dear Valued Guest, Thank you for your fantastic feedback! We’re delighted our service was on time and that you had a pleasant experience with your chauffeur. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Polite and friendly driver, clean car - great experience”

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Posted 4 months ago

Dear Mike, Thank you for sharing your wonderful experience. We’re thrilled that you found our chauffeur polite and the vehicle clean and that it contributed to a great overall visit. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Thank you for the professional service.”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful review. We’re glad our professional service met your expectations. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“The ride was punctual. The driver was courteous and safe in driving”

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Posted 4 months ago

Dear Man, Thank you for sharing your wonderful rating. We’re glad to hear the ride was punctual and that the chauffeur was courteous and safe. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“They were very helpful picking up my family on their first international trip, despite a language barrier and disabled passenger. I highly recommend!”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful review. We’re glad to hear our team was helpful and accommodating for your family’s first international trip, despite the language barrier and disabled passenger. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“We have been very pleased with Blacklane’s service which I was first introduced to when I was working and traveling the globe. We just started using them again for retirement travel. The drivers are excellent, communicate well, are on time and the cars clean and comfortable. The app is great and so far has worked well everywhere we have traveled.”

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Posted 4 months ago

Dear Valued Guest, Thank you for sharing your wonderful review. We’re delighted to hear that Blacklane’s chauffeurs have consistently been on time, professional and that the vehicles and app have met your expectations across your travels. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Great service. Very professional.”

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Posted 4 months ago

Dear Sarojah, Thank you for your wonderful review. We’re thrilled to hear you found our service professional and met your expectations. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

“Prompt, professional service with great communication and clean vehicles matching their description. Expensive relative to other local options, but in developing countries like Argentina where the product is highly variable and clean vehicles rare, the cost is worth it.”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful review. We’re glad to hear our prompt, professional service and clean vehicles met your expectations and that you found the value worthwhile given the context. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,702 reviews