Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Our driver Jamal was excellent ! Even when we had to return to exchange luggage lol . Thanks Jamal appreciate you !”

Helpful Report

Posted 3 months ago

Dear Shannon, Thank you for your fantastic review. We’re thrilled Jamal delivered an excellent service and helped with the luggage. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Black Lane kept me informed at all times. When I arrived at the airport I was contacted by Mohammed who advised me that he had arrived and explained how to exit the airport and locate him. He explained where the car was parked and the whole situation. Made my whole experience excellent. Keep it up”

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Posted 3 months ago

Dear Kishor, Thank you for your wonderful review. We’re thrilled that Mohammed’s timely updates and clear guidance helped make your airport experience excellent. We appreciate your kind words and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Blacklane is a reliable, courteous and professional company. Booking the service was easy and my invoice was provided the next day after the service. I would highly recommend Blacklane to anyone who needs a committed and trusworthy service in Europe.”

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Posted 3 months ago

Dear Jenny, Thank you for your wonderful review. We’re thrilled to hear that you found Blacklane reliable, courteous and professional. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“every thing is ok”

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Posted 3 months ago

Dear Valued Guest, Thank you for your review. We’re glad to hear that everything was great. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Our driver Carlos was outstanding. He was very professional & cordial. He helped us get our luggage from the carousel and chatted with us as he drove to our home. We highly recommend him to everyone.”

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Posted 4 months ago

Dear Donald, Thank you for your wonderful review. We’re thrilled that Carlos provided outstanding, professional and cordial service and that he assisted with your luggage and chats during the drive. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Excellent service. Our driver was on time, professional, and honored my request to text upon landing. My only "quibble" is that he frequently drove below the posted speed limit when traffic was moving at or beyond the posted speed limit.”

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Posted 4 months ago

Dear William, Thank you for your wonderful review. We're thrilled you had an on time, professional experience and that the chauffeur texted upon landing. We appreciate your concern regarding driving speed, we will review this with the chauffeur to ensure appropriate pacing and safety in all traffic conditions. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Just a great professional all-around service”

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Posted 4 months ago

Dear Filip, Thank you for your wonderful review. We’re thrilled to hear you found our service professional all around. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“We used Blacklane's services on our recent trip to England and Ireland. They were fabulously reliable, attentive and very pleasant and engaging. An excellent service provider we will certainly continue using and recommending to others. Many thanks for all your assistance.”

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Posted 4 months ago

Dear Marie-louise, Thank you for your wonderful review. We’re thrilled to hear that you found our service fabulously reliable, attentive and engaging. We appreciate your kind words and look forward to welcoming you again on future trips. Kind regards, Jacob

Posted 3 months ago

“Very friendly driver”

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Posted 4 months ago

Dear Wataru, Thank you for your wonderful review. We're delighted that you had a very friendly chauffeur. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“On time courteous driver”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful review. We're glad to hear you had an on time and courteous chauffeur and appreciate your support. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Very highly recommend using Blacklane for car service needs. We've had the pleasure, worry free, of using them for 3 years. They are the best.”

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Posted 4 months ago

Dear Kenneth, Thank you for your wonderful review. We're thrilled that you’ve had a pleasure and worry free experience with Blacklane for 3 years. We appreciate your high recommendation and support. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“I love Blacklane, every experience I have had and there have been many has been top notch. I never even consider anyone else.”

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Posted 4 months ago

Dear Jessica, Thank you for your wonderful review. We’re thrilled that you’ve consistently had top notch experiences with Blacklane and that you’re happy with our service. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“We have been regular Blacklane customers for about two years, often relying on your service for very early or late pickups in busy locations like airports and cruise terminals. Blacklane has always been punctual, and the drivers are professional, courteous, and a pleasure to work with. As seniors, the peace of mind and confidence your service provides means a great deal to us and is truly appreciated.”

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Posted 4 months ago

Dear James, Thank you for your wonderful review. We’re delighted to hear that you’ve had consistent, punctual service and that our chauffeurs have been professional and courteous. It means a lot to us that Blacklane provides you with peace of mind and confidence, especially for early or late pickups at busy locations. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Our service to DFW was excellent.”

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Posted 4 months ago

Dear Robert, Thank you for your wonderful review. We're thrilled that you had an excellent experience with our service and we appreciate your support. We look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Totally reliable and a great driver at 5 AM”

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Posted 4 months ago

Dear Arlene, Thank you for your wonderful review. We’re thrilled that you found us totally reliable and had a great chauffeur. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Excellent service. On time Polite and beautiful car.”

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Posted 4 months ago

Dear Valued Guest, Thank you for your wonderful review. We’re delighted that you found our service excellent and that you appreciated the polite staff and beautiful vehicle. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Excellent service. Pick up and drop off very smooth”

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Posted 4 months ago

Dear Pamela, Thank you for your wonderful review. We’re thrilled that the pickup and drop off were smooth and that you had an excellent experience with Blacklane. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Good driver Very helpful Met us at bag claim and assisted us when we got to our destination”

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Posted 4 months ago

Dear Micaela, Thank you for your wonderful review. We’re thrilled to hear the chauffeur was helpful, met you at bag claim and assisted you to your destination. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“Great experience”

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Posted 4 months ago

Dear Darpan, Thank you for your wonderful review. We’re thrilled you had a great experience with us and appreciate you sharing your feedback. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

“The driver provided a very good service”

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Posted 4 months ago

Dear Beth, Thank you for your wonderful review. We’re glad to hear the chauffeur provided a very good service. We appreciate your support and look forward to welcoming you again soon. Kind regards, Jacob

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews