Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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“Dependable. Clean cars.”

Helpful Report

Posted 9 months ago

Dear Cynthia, Thank you for your wonderful review! We're delighted to hear that you found our service dependable and our cars clean. Your satisfaction is our top priority and it’s great to know we’ve met your expectations. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Polite courteous”

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Posted 9 months ago

Dear Lesley, Thank you for your wonderful review! We're delighted to hear that you found our service polite and courteous. We take great pride in ensuring every guest feels valued and respected. Your feedback truly motivates us to continue our efforts. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Good service, clean cars, polite chauffeur”

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Posted 9 months ago

Dear Govind, Thank you for your wonderful feedback! We're delighted to hear that you were pleased with our service, the cleanliness of our cars and the politeness of our chauffeurs. Your satisfaction is our top priority and we’re glad to have met your expectations. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Very good on time very comfortable”

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Posted 9 months ago

Dear Sandra, Thank you for your wonderful review! We're delighted to hear that you found our service to be prompt and comfortable. Your satisfaction is our top priority, and we’re glad we could meet your expectations. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 9 months ago

“This was my first experience with Blackllane and it was a good one. The ride turned up on time, the driver assisted withe the luggage Driver was polite and courteous.”

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Posted 9 months ago

Dear Sumeet, Thank you for your wonderful review! We're delighted to hear that your first experience with Blacklane was a positive one. It's great to know that our chauffeur was punctual and provided friendly assistance with your luggage. Your satisfaction is our top priority and we're glad we could make your ride enjoyable. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“On time, excellent communications and very able driver.”

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Posted 9 months ago

Dear John, Thank you for your excellent review! We're delighted to hear that your experience with us was seamless, from timely arrivals to clear communication. It’s wonderful to know that our chauffeurs are making a positive difference in your travels. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Very reliable and responsive. I have been using Blacklane services and they have never failed me all these years. Please keep up the good work!”

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Posted 9 months ago

Dear Angela, Thank you for your wonderful review! We’re delighted to hear that you find our services reliable and responsive. It’s our top priority to ensure that we consistently meet your expectations and your feedback encourages us to keep striving for excellence. We look forward to seeing you for many more years to come! Warm regards, Jacob

Posted 9 months ago

“Excelent service”

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Posted 9 months ago

Dear Maria, Thank you so much for your excellent review! We’re thrilled to hear that you had a great experience with our service. Your appreciation truly motivates our team to continue doing our best for our valued customers. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 9 months ago

“Driver was easily found with my name on sign.”

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Posted 9 months ago

Dear Sharon, Thank you for your wonderful review! We’re so pleased to hear that you found your chauffeur easily, it’s always our aim to make your arrival as seamless as possible. Your feedback is appreciated and helps us continue providing excellent service. Looking forward to seeing you again in the future! Warm regards, Jacob

Posted 9 months ago

“Prompt, professional, and clean. Made me and my guest feel a little extra special.”

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Posted 9 months ago

Dear Becky, Thank you so much for your wonderful review! We're delighted to hear that you and your guest felt extra special during your experience with us. Our team's commitment to prompt and professional service, as well as maintaining cleanliness, is something we take great pride in. We look forward to welcoming you again! Warm regards, Jacob

Posted 9 months ago

“I was very impressed with the service I received when I arrived in London after travelling for 34 hous from Australia. Richard was very knowlegeable and a super nice guy. I have booked my return transfer for Sunday.”

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Posted 9 months ago

Dear Robyn, Thank you so much for your fantastic review! We’re thrilled to hear that you were impressed with our service, especially after such a long journey. Richard will be delighted to know that his efforts made a positive impact on your arrival in London. We're looking forward to providing you with another great experience on your return trip! Warm regards, Jacob

Posted 9 months ago

“Excellent vehicle, driver and service. I use Blacklane whenever I have to arrange safe and reliable transport, usually during International trips. Will always rely on their service before any other”

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Posted 9 months ago

Dear Nubar, Thank you for your fantastic review! We're thrilled to hear that you consistently find our vehicles and chauffeurs excellent. Your trust in Blacklane for your international travels means the world to us and we are honored to be your preferred choice for reliable transport. We look forward to seeing you on your next trip! Warm regards, Jacob

Posted 9 months ago

“Veysel was prompt and courteous.”

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Posted 9 months ago

Dear Deborah, Thank you so much for your fantastic review! We're thrilled to hear that Veysel provided you with prompt and courteous service. Our team is committed to ensuring a positive experience for all our guests and your kind words truly brighten our day. We can't wait to see you again soon! Warm regards, Jacob

Posted 9 months ago

“Very professional service”

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Posted 9 months ago

Dear Valued Guest, Thank you for your amazing review! We're delighted to hear that you found our service to be very professional. Our team always strives to provide an exceptional experience and your feedback is greatly appreciated. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 9 months ago

“Excellent, polite, and very prompt/timely service. Thank you!”

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Posted 9 months ago

Dear Bharati, Thank you so much for your wonderful review! We're delighted to hear that you had an excellent experience with our service and your appreciation for our timely and polite approach means a lot to us. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 9 months ago

“Using the App makes it easy to see at a glance how your booking & service is tracking, and you are kept up to date pre pick up. Easy to find your chauffeur at airports (clearly signed), and on time. This service is great for multiple countries meaning you can book all your required pick ups/drop offs at the one time for multi country travel. The service can track flight delays and adjust pick up times as necessary”

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Posted 9 months ago

Dear Valued Guest, Thank you so much for your wonderful review! We're delighted to hear that our app made it easy for you to track your bookings and stay updated prior to your pick up. It's great to know our service met your expectations, especially when traveling across multiple countries. We take pride in ensuring our chauffeurs are punctual and easily identifiable and your feedback confirms we're succeeding in providing a seamless experience. We look forward to seeing you again on your future travels! Warm regards, Jacob

Posted 9 months ago

“Very professional - punctual, quality of service, comfort and well mannered drivers.”

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Posted 9 months ago

Dear Harold, Thank you for your wonderful review! We are delighted to hear that you found our service to be professional and comfortable and that our chauffeur made a positive impression. Your satisfaction is our priority and it’s fantastic to know that we delivered on our promise. We look forward to seeing you again soon! Best wishes, Jacob

Posted 9 months ago

“Blacklane is always our first choice for our travel needs. We appreciate the on time performance and the courteous professional transportation they provide.”

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Posted 9 months ago

Dear David, Thank you for your wonderful review! We're delighted to hear that Blacklane is your first choice for travel. Delivering on time performance and a courteous experience is what we strive for and your feedback confirms we’re achieving that. We can’t wait to see you again on your next journey! Warm regards, Jacob

Posted 9 months ago

“Our Driver, Peter John Merritt, was on time, helpful...especially with all the luggage we had...and his sedan was very comfortable.”

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Posted 9 months ago

Dear Candace, Thank you for your wonderful review! We're delighted to hear that Peter provided such a timely and helpful service, especially with your luggage. Ensuring your comfort is our priority and it’s great to know that you enjoyed the ride in our sedan. We look forward to seeing you again on your next journey! Warm regards, Jacob

Posted 9 months ago

“Our driver Christina was great.”

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Posted 9 months ago

Dear Frank, Thank you for your wonderful review! We are delighted to hear that Christina made a great impression as your chauffeur. Our team works hard to ensure a pleasant experience and your feedback reassures us that we are succeeding. We look forward to seeing you again on your next journey! Warm regards, Jacob

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews