Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Excellent and timely”

Helpful Report

Posted 9 months ago

Dear Lesley, Thank you for your excellent review! We are delighted to hear that our service was timely and met your expectations. Our team is dedicated to providing a reliable and efficient experience and your positive feedback confirms we are achieving that goal. We look forward to seeing you again in the future! Warm regards, Jacob

Posted 9 months ago

“Punctual and professional drivers, clean cars and great service.”

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Posted 9 months ago

Dear Valued Guest, Thank you for your wonderful review! We’re delighted to hear that you experienced punctual and professional service from our drivers, along with clean cars. Your satisfaction is our priority and it’s fantastic to know we made a positive impression. We look forward to seeing you on your next journey! Warm regards, Jacob

Posted 9 months ago

“Everything was perfect, thank you so much for your services”

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Posted 9 months ago

Dear Santiago, Thank you so much for your wonderful review! We're delighted to hear that everything was perfect during your experience with us. Your satisfaction is our utmost priority and it's fantastic to know we met your expectations. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Great service. Driver was very professional and friendly. Will definitely use you again.”

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Posted 9 months ago

Dear Salvatore, Thank you for your fantastic review! We are thrilled to hear that you found our service to be both professional and friendly. It’s our goal to provide an exceptional experience for our guests and it’s wonderful to know we hit the mark with you. We look forward to welcoming you back for your next journey! Best regards, Jacob

Posted 9 months ago

“Excellent service took all the hassle away from airport transfer.”

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Posted 9 months ago

Dear Valued Guest, Thank you for your fantastic review! We're thrilled to hear that our service took the hassle out of your airport transfer. We aim to provide a seamless experience for our travelers and your positive feedback reassures us that we're on the right track. We look forward to seeing you again on your next journey! Warm regards, Jacob

Posted 9 months ago

“Always on time, professional, and helpful. Thank you for your service!”

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Posted 9 months ago

Dear Amy, Thank you for your fantastic review! We’re thrilled to hear that you found our service punctual and helpful. It's our mission to provide a seamless experience for all our clients. Your appreciation truly motivates us to keep delivering the best service possible. We look forward to serving you again in the future! Warm regards, Jacob

Posted 9 months ago

“Angenehme Fahrt vom Flughafen in d Stadt”

Helpful Report

Posted 9 months ago

Dear Susanne, Thank you for your wonderful feedback about your airport pick-up. I am so glad you had a pleasurable journey into the city! After travelling on a flight, you deserve to arrive at your destination in comfort and style. It means a lot that you chose us for this journey. We would love to ride with you again soon. Best regards, Chloe

Posted 9 months ago

“Excellent service. Much to my relief my driver patiently waited for me in the arrivals hall at LAX even though it took so long for me to get through passport control, etc. He was extremely professional.”

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Posted 9 months ago

Dear Valued Guest, Thank you for your outstanding feedback! We are delighted to hear that your chauffeur delivered the service we expect, waiting for you at LAX. It’s our priority to ensure a smooth and professional experience, especially after a long journey. Your comments about his professionalism are really appreciated, as our chauffeurs are an essential part of our service here at Blacklane. Hoping to have you on board again in the future. Best regards, Chloe

Posted 9 months ago

“We were very pleased with Blacklane and would definitely use them again. The driver was waiting for us. He was polite and an excellent driver.”

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Posted 9 months ago

Dear Nancy, Thank you so much for your kind words! We are very happy to hear you had a pleasant ride and that your chauffeur was an excellent companion on your journey. We truly appreciate your feedback and look forward to the opportunity to serve you again in the future. Warm regards, Chloe

Posted 9 months ago

“I had very excellent experience from this trip and Mr. Karol Borek spoke English well and shared me lot about Poland. Thanks a lot for such a good experience and I am sure that I will be pleased to introduce your company for the future visit.”

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Posted 9 months ago

Dear Chingju, Thank you for your fantastic review! We are thrilled to hear that you had an excellent Blacklane ride and that your chauffeur, Karol provided valuable insights about Poland. It's wonderful to receive your recommendation - this really means so much to us. Thank you for choosing Blacklane this time, and we'd be glad to see you again soon. Best regards, Chloe

Posted 9 months ago

“Very professional .. very pleasant experience”

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Posted 9 months ago

Dear Kathleen, Thank you for your wonderful review! I am delighted you enjoyed your ride. We strive to create a comfortable and enjoyable journey for all of our guests, and it was our pleasure to achieve this for you. Looking forward to serving you again soon! Warm regards, Chloe

Posted 9 months ago

“Great communication. On time. Great vehicle. Will definitely use again”

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Posted 9 months ago

Dear Raymond, Thank you for the stellar review. We’re thrilled to hear that you experienced great communication and were pleased with our timeliness and vehicle quality. We are passionate about delivering exceptional service, and your feedback inspires us to keep striving for excellence. We can’t wait to welcome you back on board! Warm regards, Chloe

Posted 9 months ago

“Excellent service. Professional drivers, immaculate vehicles. Definitely recommend Blacklane globally.”

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Posted 9 months ago

Dear Mary, Your recommendation means the world to us as we strive to provide top-notch service all over the world. I am so pleased you have travelled with us in multiple cities, and can attest for our consistently professional service. Thank you so much for sharing your comments. We are already looking forward to your next trip. Best regards, Chloe

Posted 9 months ago

“Excellent service”

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Posted 9 months ago

Dear Joanne, Thank you so much for your review. Your positive feedback lets us know we are achieving our goal to deliver outstanding service on every ride. We look forward to welcoming you again in the future! Warm regards, Chloe

Posted 9 months ago

“Our friendly driver, Vagelis, was a welcomed sight after our long 20 plus hours travel from Australia into Athens…thank you Blacklane for ensuring our first Greek experience was a good one!”

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Posted 9 months ago

Dear Valued Guest, Thank you for the incredible review, especially regarding your chauffeur, Vagelis. It is heartwarming to know that he made your arrival in Athens a welcoming one after such a long journey. It means a lot to us to contribute positively to your first trip to Greece. We hope to have the pleasure of hosting you again on your next adventure! Warm regards, Chloe

Posted 9 months ago

“Great service, most professional and friendly!”

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Posted 9 months ago

Dear Diane, Thank you so much for your fantastic review! It was our pleasure to ensure you encountered professionalism and friendliness during your time with us. Providing great service is at the heart of what we do, and your feedback truly motivates us. We very much hope to see you again in the future! Kind regards, Chloe

Posted 9 months ago

“Excellent driver”

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Posted 9 months ago

Dear Guest, Thank you for letting us know our chauffeur delivered fantastic service. We're delighted to hear that you had a positive experience with Blacklane. We'd be honoured to do this again for you on your next trip. Best regards, Chloe

Posted 9 months ago

“Great car, driver and overall experience.”

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Posted 9 months ago

Dear David, Thank you so much for sharing your great feedback. Providing exceptional service is our passion, so I am very glad you enjoyed your journey with us. We look forward to welcoming you back for your next booking. Kind regards, Chloe

Posted 9 months ago

“Absolutely the best car service around! I continue to use this company for my executives and each time they say how great Blacklane was for their trip. Thank you all for being reliable, easy to book and professional.”

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Posted 9 months ago

Dear Sarah, Thank you so much for this amazing review! We’re thrilled to know that Blacklane continues to impress your executives with our reliable and professional service. It’s our top priority to make every booking easy and seamless - not only for our passengers but bookers such as yourself too. We can’t wait to welcome you and your team on board again! Warm regards, Chloe

Posted 9 months ago

“on time and clean car”

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Posted 9 months ago

Dear Denise, Thank you for your wonderful review! We're thrilled to hear we were able to deliver punctuality and a clean vehicle for your ride. Ensuring a smooth and pleasant journey for you is our absolute pleasure. We look forward to having you on board with us again soon. Warm regards, Chloe

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews