Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Excellent driver,very courteous”

Helpful Report

Posted 9 months ago

Dear Helen, Thank you for your fantastic review! We are delighted to hear that your chauffeur provided excellent, considerate service. This is absolutely essential to meeting the service level we expect at Blacklane. We want only the best for our guests! Warm regards, Chloe

Posted 9 months ago

“Service was very professional and helpful.”

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Posted 9 months ago

Dear Glenn, Thank you for your kind words! We are glad to hear that our service met your expectations and that you found our team professional and helpful. We look forward to serving you again in the future! Kind regards, Lucia

Posted 9 months ago

“Absolutely wonderful. I did suggest that my driver to the airport drop me off at AA door. Which he gladly did. I had a great experience. Will do again!”

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Posted 9 months ago

Dear Mimi, Thank you so much for taking the time to share your feedback with us. We are thrilled to hear that your driver provided you with a wonderful experience and was accommodating to your request. It’s always our goal to ensure a smooth and pleasant journey for our customers. Your feedback truly motivates us to keep delivering exceptional service. We look forward to welcoming you back for your next trip! Warm regards, Lucia

Posted 9 months ago

“Very good on time, punctual, and good communicator”

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Posted 9 months ago

Dear Alex, Thank you for your wonderful review! We are delighted to hear that you found our service well timed and that your chauffeur provided a good coversation. Your feedback is invaluable to us and motivates our team to continue delivering excellent experiences. We hope to serve you again soon! Warm regards, Lucia

Posted 9 months ago

“Excellent drivers, particularly the driver in Melbourne, first class, felt like we were in a James Bond movie.”

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Posted 9 months ago

Dear Paul, Thank you for your incredible review! We are incredibly happy to hear that you enjoyed the experience with our drivers, especially in Melbourne. Your feedback encourages us to continue providing first-class service. We look forward to welcoming you again soon! Warm regards, Lucia

Posted 9 months ago

“Your service was spot one. The drivers were one time, professional, and very friendly. The cars were spotless. I would use this service again. Thanks!”

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Posted 9 months ago

Dear Guest, Thank you so much for taking the time to share your amazing experience with us! We are thrilled to hear that you found our service spot on and that our drivers provided a professional and friendly experience. It’s wonderful to know that you appreciated the cleanliness of our vehicles. Your satisfaction is incredibly important to us, and your kind words inspire us to keep delivering top-notch service. We can't wait to have the opportunity to serve you again! Kind regards, Lucia

Posted 9 months ago

“Clean, professional, and well maintained. Helpful and courteous driver.”

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Posted 9 months ago

Dear Lorraine, Thank you for your fantastic feedback! We are glad to hear that you found our service spotless, professional, and well-maintained, and that your driver provided the helpful and thoughtful experience we always strive for. Your kind words truly motivate us to continue delivering exceptional service. We look forward to welcoming you on your next journey! Warm regards, Lucia

Posted 9 months ago

“Pick up on time. Pleasant driver, great car and arrival at destination when expected.”

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Posted 9 months ago

Dear Guest, Thank you for taking the time to share your positive experience with us! We're delighted to know that your chauffeur was welcoming and polite and that you arrived at your destination as expected. Your satisfaction is our priority, and we're glad our service met your needs. We hope to assist you again on your next journey! Warm regards, Lucia

Posted 9 months ago

“Excellent service, even woth a short stop (5 min.) to stretch the legs. Comfortable and safe driving.”

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Posted 9 months ago

Dear Guest, Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed our service and appreciated the short stop to stretch. Ensuring a comfortable and safe journey is our top priority, and it’s great to know we delivered that for you. We look forward to welcoming you on your next ride! Best wishes, Lucia

Posted 9 months ago

“Pure professionalism from start to finish”

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Posted 9 months ago

Dear Jamie, Thanks for letting us know we are doing exactly what we set out to do, in providing excellent service from start to end. We greatly appreciate your recognition of our professionalism throughout your experience with us. Your feedback inspires our team to uphold the highest standards in every journey we provide. We'd love to see you again in the near future. Warm regards, Chloe

Posted 9 months ago

“prompt and efficient”

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Posted 9 months ago

Dear Debbie, Thank you so much for sharing your valuable feedback with us. This is invaluable in helping us maintain our high standards of service. We are genuinely so glad your ride was on time and efficient! Looking forward to serving you again in the future! Best wishes, Chloe

Posted 9 months ago

“perfectly seamless trip. Adam was wonderful!!!!”

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Posted 9 months ago

Dear Donna, Thank you for this fantastic review! We're delighted to hear that your trip was perfectly seamless and that Adam made such a positive impression. Your honest experiences and feedback are so important in ensuring we continue to deliver outstanding journeys every time. Thanks for choosing Blacklane - see you on board for your next trip. Best regards, Chloe

Posted 9 months ago

“On time, clean vehicle, courteous driver.”

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Posted 9 months ago

Dear Stacy, Thank you for your lovely feedback. It's so great to hear that you enjoyed a timely ride with a courteous driver. Your comfort and safety are our utmost priorities at Blacklane. We are looking forward to welcoming you back for your next journey. Warm regards, Chloe

Posted 9 months ago

“Excellent service.”

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Posted 9 months ago

Dear Faysal, Thank you so much for your fantastic feedback. We’re thrilled to know we could deliver the excellent service you deserve. Thanks for letting us know we are meeting our high standards! I hppe to see you booking with us again soon. Warm regards, Chloe

Posted 9 months ago

“Good service”

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Posted 9 months ago

Dear Valued Guest, Thank you for your kind review! Providing our customers with a great experience is our top priority, and your feedback truly motivates us to keep delivering excellence. We hope to have you riding with us again in the future. Kind regards, Chloe

Posted 9 months ago

“Driver great, on time, comfortable”

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Posted 9 months ago

Dear Raymond, Thank you for this wonderful review. We're delighted to hear that your driver was punctual and that you had a comfortable ride. We strive to provide our guests with a seamless experience, and it sounds like we hit the mark with you! We look forward to welcoming you back on your next journey. Best regards, Chloe

Posted 9 months ago

“Everything went very well”

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Posted 10 months ago

Dear Neil, This is exactly what we want to hear from our guests, following their Blacklane ride. We aim to provide seamless journeys wherein we give peace of mind to our guests. We'd love to do the same for you on your next trip. Best regards, Chloe

Posted 9 months ago

“Guests were extremely happy with Mr Alfred Thomas. excellent drive and gentile.”

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Posted 10 months ago

Dear Ketaki, Thank you for your fantastic review on behalf of your clients. We’re thrilled to hear that they had such a positive experience with their chauffeur, Alfred. His dedication to providing excellent service and an enjoyable ride truly makes a difference. We'd be honoured to host more of your clients on future bookings. Warm regards, Chloe

Posted 9 months ago

“Driver arrived punctually and was very friendly. Car was an electric Mercedes EQ-series.”

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Posted 10 months ago

Dear Stefan, Thank you for your wonderful review! Providing a comfortable ride in our electric vehicles is just one way we strive to enhance your experience. I am so happy you enjoyed your journey with your fantastic chauffeur. We would love to welcome you soon on your next ride! Warm regards, Chloe

Posted 9 months ago

“The driver was very helpful, polite and driver very well.”

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Posted 10 months ago

Dear Beth, Thank you so much for your wonderful review. It’s fantastic when our team can enhance your experience with their professionalism and driving skills. Your satisfaction is what drives us to excel. We look forward to welcoming you on your next journey! Warm regards, Chloe

Posted 9 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews