Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,711 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“We have met Shaz before and were very happy to se him again. His driving is first class , very helpful and good conversation . Could not fault him in any way….. amazing man”

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Posted 10 months ago

Dear Aileen, Thank you for your glowing review! We’re so pleased to hear that you had a wonderful experience with Shaz again. His dedication to providing first-class service and engaging conversations truly embodies what we strive for at Blacklane. Your kind words about him mean a lot to us! We can’t wait to welcome you back for your next journey. Warm regards, Chloe

Posted 9 months ago

“Blacklane provides professional and dependable service. The company has provided transportation for me.in the US, Canada and Europe, each booking saw good communication with the driver and on-time pick up. Booking and modifying reservations along with driver location updates on the Blacklane app. Quality vehicles and courteous, professional drivers.”

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Posted 10 months ago

Dear Charles, Thank you for your wonderful review! We’re thrilled to hear that you found our services professional and dependable across various regions. Good communication and punctuality are at the heart of what we do and it’s great to know that our app features enhanced your experience. Your compliments about our vehicles and chauffeurs mean a lot to us. We look forward to seeing you again soon! Warm regards, Jacob

Posted 9 months ago

“Driver was on time, great communication as we were collecting our luggage he contacted us. Clean vehicle”

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Posted 10 months ago

Dear Stephen, Thank you for your fantastic review! We're delighted to hear that your driver was on time and communicated with you before you reached airport arrivals. Immaculate vehicles are a vital part of our service, and it's wonderful to know that you appreciated it. Hoping to see you again in the future. Kindest regards, Chloe

Posted 10 months ago

“Love Blacklane service, always so reliable and always ontime.”

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Posted 10 months ago

Dear Vika, Thank you for your positive feedback. I am delighted to hear that you love our service! It's our goal to provide a reliable, seamless experience, and it’s wonderful to know we’re meeting your expectations. See you next time! Warm regards, Chloe

Posted 10 months ago

“Ash is fabulous driver. Kind, thoughtful and flexible. He made the day whiz by! Had the best tour day because of his great service.”

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Posted 10 months ago

Dear Koko, Thank you so much for your amazing review! We’re overjoyed to hear that Ash provided you with such kind and thoughtful service during your tour day. It's feedback like yours that inspires our team to continue delivering exceptional experiences. We can’t wait to welcome you aboard again for your next adventure! Kind regards, Chloe

Posted 10 months ago

“Both drivers were prompt , polite and efficient.”

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Posted 10 months ago

Dear Quinn, Thank you for your wonderful review! We’re thrilled to hear that both of your chauffeurs met our high standards of professionalism. Your feedback is invaluable to us and helps keep our team motivated to maintain these standards. We can’t wait to serve you again on your next journey! Warm regards, Chloe

Posted 10 months ago

“Fabulous service, on time, professional and friendly.”

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Posted 10 months ago

Dear Charlotte, Thank you for your fabulous review! It's fantastic to know your chauffeur was on time, professional, and friendly. Your kind words are truly appreciated and motivate us to keep delivering great experiences for our guests. We look forward to welcoming you back for your next journey! Warm regards, Chloe

Posted 10 months ago

“Excellent service, on time, friendly and the vehicle was spotless. Highly recommended.”

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Posted 10 months ago

Dear Mark, Thank you for your fantastic review! We’re delighted to hear that you experienced excellent service, punctuality, and a spotless vehicle. Your recommendation means a great deal to us. We look forward to seeing you again on future bookings! Warm regards, Chloe

Posted 10 months ago

“Every Blacklane trip we've had met or exceeded our expectations. The service is pricey, but worth every penny.”

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Posted 10 months ago

Dear James, Thank you for your fantastic review! We’re thrilled to hear that every Blacklane trip has lived up to your rightfully high expectations. We completely understand that our service may be priced at a premium, but it’s wonderful to know you feel it’s worth it. We’re committed to providing exceptional experiences every time. See you on your next ride! Warm regards, Chloe

Posted 10 months ago

“We’ve now had 3 transfers with Blacklane since our arrival into Rome, I would most definitely recommend Blacklane to others, due to the comfort and we felt like kings and queens. The email and what’s app reminders are a great idea and puts me at ease. I must admit, one driver that stood out for us and giving him 10/10 iwas our Driver Versile or Valentino on 6th of August, he was very professional yet friendly and we had the most pleasant chat from our pickup point in Rome to Citivecchia with a few tips included by him. We have 2 more transfers booked with Blacklane and look very forward to them.”

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Posted 10 months ago

Dear Ana, Thank you for your wonderful review. We’re so pleased to hear that your transfers with Blacklane have made you feel like royalty and that our communication via email and WhatsApp has brought you peace of mind. We’re especially glad to know that your chauffeur impressed you with his professionalism and friendly conversation. Your feedback means a lot to us. We look forward to welcoming you on more memorable journeys ahead. Kind regards, Veronica

Posted 10 months ago

“EXCELLENT SERVICE, DRIVER ARRIVED ON TIME, DROVE CAREFULLY, SUV WAS ROOMY AND ACCOMODATED OUR LUGGAGE AND WAS COMFORTABLE AND EMACULATE”

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Posted 10 months ago

Dear Steven, Thank you for your excellent review and for sharing your experience with us. We’re so pleased to hear that your driver arrived on time and that you found the SUV spacious and comfortable. Ensuring each journey is safe and pleasant is always a top priority, and we appreciate your recognition of our commitment to high standards. We look forward to welcoming you on your next ride. Warm regards, Veronica

Posted 10 months ago

“I’ve never used a more professional, courteous and comfortable executive car service than Blacklane. I will continue using their services for the foreseeable future.”

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Posted 10 months ago

Dear Ian, Thank you so much for your kind words. We’re so pleased to hear that our professional, courteous, and comfortable service met your expectations. Your loyalty means a great deal to us, and we remain committed to creating exceptional experiences every time you travel with Blacklane. We look forward to welcoming you again in the future. Warm regards, Veronica

Posted 10 months ago

“SERVICE IS EXCELLENT. VEHICLES ARE CLEAN, ABSENT CIGARETTES OR OTHER ODORS, DRIVERS ARE COURTEOUS AND DRIVE SAFELY.”

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Posted 10 months ago

Dear Henderson, Thank you for your glowing review and for sharing your experience with us. We’re so pleased to hear that you found our service excellent and valued the cleanliness of our vehicles. Creating a pleasant, fresh, and comfortable atmosphere is always a priority, and it’s wonderful to know that our courteous chauffeurs and their safe driving made a positive difference to your journey. We look forward to welcoming you again soon. Warm regards, Veronica

Posted 10 months ago

“Excellent, professional, and dependable service. Driver not only got us to the airport ontime, but also gave us a lot of insights into Vancouver. I will use this service again when traveling out of the country.”

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Posted 10 months ago

Dear Robert, Thank you for your kind review and for sharing your recent experience with us. We’re glad to know that our professional service ensured you reached the airport on time while also making the journey more enjoyable with helpful insights about Vancouver. It’s rewarding to hear that we could offer you both efficiency and a personal touch. We look forward to welcoming you again on your future travels. Warm regards, Veronica

Posted 10 months ago

“Excellent service very polite driver”

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Posted 10 months ago

Dear Edward, Thank you for your wonderful review and for acknowledging our dedication to excellent service. We’re so pleased to hear that your chauffeur’s polite manner and the overall experience left a positive impression. Your feedback reassures us that we’re on the right path in offering the highest standard for our customers. We look forward to welcoming you back on your next ride. Warm regards, Veronica

Posted 10 months ago

“Excellent service. Prompt and very professional. Smooth ride and courteous driver”

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Posted 10 months ago

Dear Heather, Thank you for your excellent review and for taking the time to tell us about your journey. We’re so pleased to hear that you experienced prompt service, a smooth ride, and courteous chauffeurs along the way. Your satisfaction is always our priority, and your kind words encourage us to keep delivering the highest standards. We look forward to welcoming you on your next ride. Warm regards, Veronica

Posted 10 months ago

“on time and good driver and cars”

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Posted 10 months ago

Dear Bader, Thank you for your wonderful review and for sharing your experience with us. We’re so pleased to hear that your journey was punctual and that both our chauffeurs and vehicles met your expectations. Your satisfaction is always our priority, and your encouraging words inspire us to continue striving for excellence in every ride. We look forward to welcoming you on your next journey. Warm regards, Veronica

Posted 10 months ago

“Super chauffeur au top merci pour ce trajet”

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Posted 10 months ago

Dear Adam, Thank you so much for your glowing review. We’re delighted to hear that your chauffeur helped make your journey exceptional. Your satisfaction is our top priority, and your kind words motivate us to keep delivering the highest quality service. We look forward to welcoming you again for your next ride. Warm regards, Veronica

Posted 10 months ago

“Well dressed, helpful drivers, clean smart vehicles, aware of timely concerns & makins sure the passengers are being kept in the loop if there are any delays..what more could we ask for'?? Very happy with the service Blacklane provides..”

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Posted 10 months ago

Dear Dalby, Thank you for your outstanding review and for taking a moment to tell us about your experience. We’re so pleased to hear that our chauffeurs, vehicles, and clear communication all helped make your journey smooth and enjoyable. Your satisfaction is always our priority, and your kind feedback encourages us to maintain the exceptional standards you’ve come to expect. We look forward to welcoming you back for your next ride. Warm regards, Veronica

Posted 10 months ago

“Driver, vehicle and ride were great.”

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Posted 10 months ago

Dear Stephen, Thank you for your generous feedback and for letting us know about your recent journey. We’re happy to hear that you enjoyed your ride and that both your chauffeur and vehicle lived up to your expectations. Knowing that we delivered the quality you value motivates us to keep refining every detail of the experience we offer. We look forward to welcoming you on another trip soon. Warm regards, Veronica

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,711 reviews