Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“We were picked up promptly by our appointed driver who was very nice and helpful our car was immaculate would use you again if in Budapest”

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Posted 11 months ago

Dear Anne, Thank you so much for your wonderful review! We're thrilled to hear that your chauffeur was prompt and helpful and that you found your vehicle to be immaculate. Providing excellent service is our priority and we can't wait to welcome you back if you find yourself in Budapest again! Warm regards, Max

Posted 10 months ago

“Cars were meticulous, and the drivers were very professional”

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Posted 11 months ago

Dear Michael, Thank you for your fantastic review! We're delighted to hear that you found our vehiclesmeticulous and our chauffeurs professional. Our team takes great pride in providing a top notch experience and your kind words truly motivate us to keep up the great work. We look forward to seeing you again soon! Best regards, Max

Posted 10 months ago

“Always on time and the cars were spotless”

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Posted 11 months ago

Dear Michael, Thank you for your fantastic review! We're thrilled to hear that our punctuality and the cleanliness of our vehicles met your expectations. Your satisfaction is our top priority and we look forward to welcoming you back on board soon. Best regards, Max

Posted 10 months ago

“Fantastic experience! Drivers were prompt and stayed in contact with us. Vehicles were in great shape. Would recommend service again!”

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Posted 11 months ago

Dear Kristin, Thank you so much for your fantastic review! We're delighted to hear that our chauffeurs were prompt and kept in touch during your journey. Maintaining our vehicles in top condition is a priority for us and it’s wonderful to know it made a positive impact on your experience. We truly appreciate your recommendation and look forward to seeing you again in the future. Warm regards, Max

Posted 10 months ago

“The driver was most polite and helpful as one would expect. I was met at the arrival exit.”

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Posted 11 months ago

Dear Irene, Thank you for your wonderful feedback! We're delighted to hear that your chauffeur was polite and helpful, as we strive to provide the best possible service. It's great to know you were welcomed at the arrival exit, making your experience smooth right from the start. We look forward to seeing you again! Warm regards, Max

Posted 10 months ago

“Very pleased with this transfer. The driver was extremely helpful and friendly The car was impeccably presented”

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Posted 11 months ago

Dear Michael, Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with our service and that our chauffeur made a great impression. We take pride in presenting our vehicles impeccably and it’s fantastic to know that you noticed. Your feedback is truly appreciated and we look forward to seeing you again soon! Warm regards, Max

Posted 10 months ago

“The driver was extremely patient as our bags took ages to arrive. He proceeded promptly to our destination”

Helpful Report

Posted 11 months ago

Dear Gilbert, Thank you for your wonderful review! We're delighted to hear that our chauffeur was patient and provided prompt service despite the delay with your bags. At Blacklane, we strive to ensure a smooth and enjoyable experience for our passengers and it’s great to know we met those expectations for you. We look forward to welcoming you again on your next journey! Best regards, Max

Posted 10 months ago

“Driver was very safe and courteous”

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Posted 11 months ago

Dear Teresa, Thank you so much for your wonderful review! We are delighted to hear that you found your chauffeur to be both safe and courteous. At Blacklane, we strive to provide a worry free and pleasant experience and your feedback is a fantastic affirmation of our efforts. Looking forward to welcoming you on board again soon! Warm regards, Max

Posted 10 months ago

“Collected from airport. Our first introduction to Italian driving but was very relaxed, safe and friendly. Comfortable but on winding roads to Bellagio, forward facing should be preferred.”

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Posted 11 months ago

Dear Tim, Thank you for your wonderful review! We're delighted to hear that your first experience of Italian driving was enjoyable and relaxed. We appreciate your thoughts on the forward facing seating, comfort is key, especially on those winding roads! Your feedback helps us continually improve our service. We look forward to welcoming you back for more memorable journeys. Warm regards, Max

Posted 10 months ago

“Excellent picked up on time. Driver very polite and the car spotlessly clean”

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Posted 11 months ago

Dear Judith, Thank you for your wonderful review! We're delighted to hear that your experience met your expectations with our punctuality and the etiquette of our chauffeur. It's great to know that you found the car to be spotlessly clean, as we strive to maintain the highest standards for our fleet. We appreciate your feedback and look forward to serving you again on your next journey! Warm regards, Max

Posted 10 months ago

“Excellent service provided to me the Dublin team during a recent visit on business to the City. Very comfortable executive cars and polite and charming drivers.”

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Posted 11 months ago

Dear David, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with our Dublin chauffeur and enjoyed the comfort of our executive vehicles. Our chauffeurs always strive to provide a polite and charming experience and it’s heartening to know they made a positive impact during your visit. We look forward to welcoming you back on your next trip! Warm regards, Max

Posted 10 months ago

“Very kind”

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Posted 11 months ago

Dear Tokubei, Thank you for your kind feedback! We're thrilled to hear that you found our service to be so friendly. Our team strives to create a welcoming atmosphere for all our guests and it's rewarding to know that we succeeded with you. We look forward to seeing you again soon! Warm regards, Max

Posted 10 months ago

“Our Driver Ulvi was Professional in both his Manner and Driving Skills. Our trip took us from Rome to Naples. His vehcle was chauffer class and we felt that way in his care. I recommend Blacklaner”

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Posted 11 months ago

Dear Lawrence, Thank you so much for your wonderful review! We're delighted to hear that your chauffeur provided a professional experience both in manner and driving. It's great to know that you felt like a VIP during your trip from Rome to Naples. Your recommendation means a lot to us and we're proud to have Ulvi on our team. We look forward to welcoming you on board again soon! Warm regards, Max

Posted 10 months ago

“Fabulous service and lovely driver”

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Posted 11 months ago

Dear Barbara, Thank you so much for your wonderful review! We’re thrilled to hear that you enjoyed our service and had a lovely experience with your chauffeur. At Blacklane, we strive to provide exceptional experiences and it’s fantastic to know we hit the mark for you. Looking forward to welcoming you back soon! Warm regards, Max

Posted 10 months ago

“Punctual. Friendly.”

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Posted 11 months ago

Dear Reviewer, Thank you for your wonderful feedback! We're delighted to hear that you found our service punctual and our team friendly. At Blacklane, we strive to provide an exceptional experience for all our clients and it's great to know we hit the mark with you. We look forward to welcoming you back soon! Warm regards, Max

Posted 10 months ago

“Communication with the drivers was good. I booked this for an employee who's flight was delayed and it was easy to adjust the schedule from the app with in the time window.”

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Posted 11 months ago

Dear Jennifer, Thank you for your wonderful review! We’re thrilled to hear that you found our communication with the chauffeur to be effective and that you could easily adjust the schedule through the app. Your feedback is much appreciated and we aim to make every journey as seamless as possible. We look forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“Delighted with the experience. The chauffeur was on time, texted to inform he was there and the car was really nice. It was a comfortable drive from the airport to the hotel in Barcelona. Thank you.”

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Posted 11 months ago

Dear Valued Guest, Thank you so much for your wonderful review! We're delighted to hear that you had a smooth and comfortable experience with our chauffeur services in Barcelona. It's always our goal to provide timely and luxurious rides and it's fantastic to know we met your expectations. We look forward to welcoming you aboard again soon! Warm regards, Max

Posted 10 months ago

“Lovely driver, delivered our daughter and her friend safely to their prom.”

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Posted 11 months ago

Dear Colette, Thank you for your wonderful review! We're delighted to hear that our chauffeur made your daughter's prom night special by ensuring she and her friend arrived safely. At Blacklane, we always strive to provide a safe and pleasant experience and we're glad we could meet your expectations. We look forward to serving you again in the future! Warm regards, Max

Posted 10 months ago

“Very speedy, comfortable and friendly”

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Posted 11 months ago

Dear Raquel, Thank you so much for your wonderful review! We're thrilled to hear that you found our comfortable and friendly. It's our goal to ensure a pleasant experience for all our guests. We look forward to welcoming you aboard again soon! Warm regards, Max

Posted 10 months ago

“We needed transporation for 3 executives to go from their meeting to the Pearson International Airport. The pickup and transportation to the airport was wonderful. I appreciated the assistance during the scheduling process and was very happy with the service.”

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Posted 11 months ago

Dear Regina, Thank you so much for your wonderful review! We're thrilled to hear that the transportation for the executives went smoothly and that you were pleased with our scheduling assistance. Your satisfaction means a lot to us and we look forward to providing exceptional service in the future! Warm regards, Max

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews