Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“All excellent”

Helpful Report

Posted 11 months ago

Dear Shaun, Thank you for taking the time to leave us such a wonderful review! We’re thrilled to hear that you found everything to be excellent. Your satisfaction is our top priority and it’s fantastic to know we met your expectations. We look forward to seeing you again in the future and providing you with another exceptional experience! Warm regards, Max

Posted 10 months ago

“very good and friendly service. The car was prestine.”

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Posted 11 months ago

Dear Steffen, Thank you so much for your fantastic review! We're delighted to hear that you experienced our friendly service and enjoyed a great vehicle during your ride. At Blacklane, we always aim to provide the best for our valued customers. We look forward to welcoming you on board again for your next journey! Warm regards, Max

Posted 10 months ago

“Prompt, efficient, and very friendly! Cars are always clean and comfortable.”

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Posted 11 months ago

Dear Mary, Thank you for your wonderful review! We're thrilled to hear that you found our service prompt and efficient. We take great pride in maintaining clean and comfortable vehicles for our valued guests. Your positive feedback means a lot to us and we can't wait to welcome you back for your next journey with Blacklane! Warm regards, Max

Posted 10 months ago

“Excellent Service”

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Posted 11 months ago

Dear Mahesh, Thank you for your wonderful review! We are thrilled to hear that you experienced excellent service with us. Delivering a top notch experience is our primary goal and it’s gratifying to know that we met your expectations. We look forward to having the opportunity to see you again on your next journey with Blacklane! Warm regards, Max

Posted 10 months ago

“Professional and courteous.”

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Posted 11 months ago

Dear Richard, Thank you for your wonderful review! We’re thrilled to hear that you found our service professional and courteous. Our team works diligently to ensure that each ride is a pleasant experience and your kind words affirm our commitment to excellence. We look forward to welcoming you back on your next journey! Warm regards, Max

Posted 10 months ago

“Excellent service!”

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Posted 11 months ago

Dear Ernest, Thank you so much for your wonderful review! We are thrilled to hear that you had an excellent experience with us. At Blacklane, we pride ourselves on delivering outstanding service and your feedback truly motivates us to keep doing our best. We can't wait to welcome you back for your next ride! Warm regards, Max

Posted 10 months ago

“What an experience! We booked this as a treat for my husbands 50th to travel for our weekend away in stlye, and it really was! Gorgeous car, immaculate, great driver and just excellent service from start to finish!”

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Posted 11 months ago

Dear Tanya, Thank you so much for the wonderful review! We’re thrilled to hear that you chose Blacklane to celebrate your husband’s milestone birthday in style. It’s fantastic to know that you enjoyed the excellent service from our chauffeur. We strive to make every ride a remarkable experience and it’s delightful to see that reflected in your feedback. We look forward to welcoming you back for more memorable journeys in the future! Warm wishes, Max

Posted 10 months ago

“I recently used Blacklane for a trip from Manchester and had an excellent experience. My driver, Touseef Mazhar, was professional, punctual, and made the entire journey incredibly smooth and comfortable. From the moment I was picked up, Touseef demonstrated great courtesy and attention to detail. The car was spotless, well-maintained, and very comfortable — perfect for a relaxing ride. Touseef’s driving was calm and confident, and I truly appreciated how at ease he made me feel throughout the trip. This experience confirmed why I choose Blacklane: reliable service, high standards, and outstanding drivers like Touseef. I would absolutely recommend them and will be booking again in the future. Thank you for a great ride! Regards, Kathy”

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Posted 11 months ago

Dear Kathy, Thank you so much for taking the time to share your wonderful experience with Blacklane! We are thrilled to hear that your chauffeur provided you with such a professional and comfortable transfer. Our team prides itself on delivering high standards and it’s delightful to know that Touseef’s attention to detail and calm driving made your journey enjoyable. Your recommendation means the world to us and we look forward to seeing you again on your next trip! Warm wishes, Max

Posted 10 months ago

“It was very helpful that the driver guided us explaining some famous spots in London town.”

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Posted 11 months ago

Dear Valued Guest, Thank you for your wonderful review! We are thrilled to hear that your chauffeur not only provided you with a safe and comfortable ride but also took the time to share insightful information about the iconic spots in London. We strive to create memorable experiences for our clients through our dedicated chauffeurs. We hope to welcome you back on your next journey! Warm regards, Max

Posted 10 months ago

“Excellent service”

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Posted 11 months ago

Dear Sandra, Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our service. Your satisfaction is our top priority and it's always rewarding to know we've met your expectations. We look forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“Our driver, Jimmy was punctual and professional. We had wonderful service under unfortunate circumstances. There was a fatal accident on the 405 South, freeway closure on June 23rd.”

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Posted 11 months ago

Dear Cynthia, Thank you so much for your kind words about your chauffeur. We truly appreciate your understanding and patience during such unforeseen circumstances. It's great to hear that you received wonderful service, even amidst the challenges on the road. At Blacklane, we are committed to providing reliable and professional service and it’s wonderful to know Jimmy delivered just that for you. We look forward to welcoming you again on your next journey! Warm regards, Max

Posted 10 months ago

“I have tried Blacklane twice in Germany from Berlin airport and to Frankfurt airport. Drivers were available in time Cars were clean and new Drivers are friendly Reached in time with no delay Communication was easy and simple Strongly recommended”

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Posted 11 months ago

Dear Essam, Thank you so much for your wonderful review! We are thrilled to hear that you had a fantastic experience with Blacklane, from the timely arrival of our chauffeurs to the cleanliness of our vehicles. Your kind words about our friendly chauffeurs and the smooth communication truly mean a lot to us. We strive to deliver a top notch service each time and it’s rewarding to know we hit the mark during your rides. We appreciate your strong recommendation and look forward to seeing you again on your future journeys! Warm regards, Max

Posted 10 months ago

“It was a very pleasant, efficient experience.”

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Posted 11 months ago

Dear Kathryn, Thank you so much for your wonderful review! We are thrilled to hear that your experience with Blacklane was both pleasant and efficient. Your satisfaction is our top priority and it motivates us to maintain our high service standards. We look forward to welcoming you on board again soon! Warm regards, Max

Posted 10 months ago

“Always on time. Enjoy the luxury. Drivers are well dressed, cars immaculate.”

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Posted 11 months ago

Dear Ron, Thank you for your wonderful review! We're thrilled to hear that you enjoyed the luxury of our service and that our chauffeurs met your expectations with their professionalism and immaculate cars. At Blacklane, we pride ourselves on punctuality and delivering a seamless experience and your feedback is truly appreciated! We look forward to having the pleasure of seeing you on board again soon. Warm regards, Max

Posted 10 months ago

“My wife and I used your service from Gatwick airport to Kensington on Saturday 20th June 2024. Adrian was our chauffeur, our flight was 60 minutes late. I contacted Adrian on landing and explained the situation. He met us as we left arrivals and assisted with luggage. The trip was very pleasant in his new electric Mercedes a touch of class. Our conversation flowed the entire journey. Adrian could not have done anything to make the trip better giver the very heavy traffic. I initially thought the cost of the service was a bit expensive, I was wrong and would do it again in a heart beat. Best service ever.”

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Posted 11 months ago

Dear Kevin, Thank you so much for your wonderful review! We're thrilled to hear that your chauffeur provided you and your wife with an exceptional experience, despite the challenges of a delayed flight and heavy traffic. It’s great to know you enjoyed the comfort of our electric vehicles and the engaging conversation during your journey. Your kind words about our service mean the world to us and we are grateful for your recognition of its value. We look forward to welcoming you back for your next travel adventure! Warm regards, Max

Posted 10 months ago

“Always on time and always professional”

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Posted 11 months ago

Dear Julie, Thank you so much for your wonderful review! We are thrilled to hear that you consistently find our service to be on time and professional. Your feedback means a lot to us as we aim to maintain the highest standards of reliability. We look forward to seeing you again soon! Warm regards, Max

Posted 10 months ago

“Very courteous driver!”

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Posted 11 months ago

Dear Rene, Thank you for your wonderful review! We’re delighted to know that your chauffeur provided such courteous service. At Blacklane, we pride ourselves on the professionalism of our chauffeurs and it's gratifying to hear we met your expectations. We look forward to seeing you again in the future! Best wishes, Max

Posted 10 months ago

“alles klappte wie vereinbart, der Fahrer war sehr zuvorkommend!”

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Posted 11 months ago

Dear Josef, Thank you very much for your great feedback! We are very pleased to hear that everything went as agreed and that our chauffeur was able to provide you with courteous service. Your praise inspires us to continue delivering first class experiences. We already look forward to welcoming you again on your next ride! Kind regards, Max

Posted 10 months ago

“Everything ok, reliable, clean and fast.”

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Posted 11 months ago

Dear Angeliki, Thank you for your wonderful review! We are delighted to hear that you found our service reliable. Your satisfaction is our top priority and we are thrilled we could meet your expectations during your journey. We look forward to seeing you again soon! Warm wishes, Max

Posted 10 months ago

“The driver was polite, punctual, and highly professional. The vehicle was spotless and extremely comfortable. I’m consistently impressed with Blacklane and will continue to use their service whenever I travel abroad.”

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Posted 11 months ago

Dear Wayman, Thank you so much for your wonderful review! We are thrilled to hear that your experience with our chauffeur was exceptional and that you found the vehicle to be clean and comfortable. Your continued trust in Blacklane means the world to us and we strive to provide a consistently high standard for all our valued clients like you. We can’t wait to welcome you back on your next trip abroad! Warm regards, Max

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews