Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,717 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Prompt on time and willing to be flexible with delays!”

Helpful Report

Posted 11 months ago

Dear Tracey, Thank you so much for your wonderful review! We're delighted to hear that our team was prompt and flexible during your ride. Your satisfaction is our top priority and we always strive to adapt to our clients needs. We look forward to seeing you again on your next journey! Warm regards, Max

Posted 10 months ago

“Your man was quite prompt and dropped me ATT he airport in plenty of time for my flight.. Pleasant conversation in the car en route.”

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Posted 11 months ago

Dear Barbara, Thank you for your wonderful review! We're thrilled to hear that your chauffeur was prompt and provided pleasant conversation during your ride to the airport. Creating a comfortable and enjoyable experience is what we strive for at Blacklane. We appreciate your feedback and look forward to being at your service again for your next journey! Warm regards, Max

Posted 10 months ago

“amazing service”

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Posted 11 months ago

Dear Sivakumar, Thank you so much for your wonderful review! We're thrilled to hear that you had an amazing experience with our service. Your satisfaction is our top priority and it's rewarding to know we met your expectations. We look forward to seeing you again soon! Best wishes, Max

Posted 10 months ago

“This is a highly recommended VIP luxury transport. Perfect means of communication, spacious. Clean and a well mannered, careful driver. Very impressed of the service”

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Posted 11 months ago

Dear Steve, Thank you so much for your wonderful review! We are thrilled to hear that you had such a positive experience with our VIP luxury transport service. Your compliments on our communication and the attentiveness of your driver truly mean a lot to us. We strive to deliver exceptional service to all our customers and it’s fantastic to know that we impressed you. We look forward to welcoming you back for your next journey! Warm regards, Max

Posted 10 months ago

“Great service. Friendly driver. Would recommend for anyone looking to get a ride from Orange County to LAX Airport. Hassle free. Curb drop off. No car at the airport. Use this services.”

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Posted 11 months ago

Dear Suzanne, Thank you so much for your fantastic review! We're thrilled to hear that you had such a pleasant experience with our friendly chauffeur while traveling from Orange County to LAX. It's wonderful that you found our service hassle free and convenient! We truly appreciate your recommendation and look forward to welcoming you back for your future rides. Thank you for choosing Blacklane! Warm wishes, Max

Posted 10 months ago

“Great service from Lisbon airport to our hotel. Thank you”

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Posted 11 months ago

Dear Linda, Thank you so much for your wonderful review! We are thrilled to hear that you experienced great service during your ride from Lisbon airport to your hotel. Your kind words motivate us to keep delivering exceptional service for our passengers. We look forward to welcoming you again on your next journey! Warm regards, Max

Posted 10 months ago

“On time and great vehicle with friendly service”

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Posted 11 months ago

Dear Randolph, Thank you for your fantastic review! We are thrilled to hear that your experience with Blacklane was seamless, with timely service and a great vehicle. Our team works hard to provide friendly and professional service and it’s wonderful to know that it made your trip enjoyable. We look forward to serving you again soon! Best wishes, Max

Posted 10 months ago

“Our driver was AMAZING! We had a ridiculously long wait at baggage claim - over 1.5hrs and our driver was kind and respectful and understanding. I was so grateful of his patience, kindness, and overall service. He was empathetic and calmed me down from the annoyance I was in. He also had water and the AC (as the NYC heatwave was already in full swing). I am truly recommending this service to my network of executives and fellow ABPs at Google. Thank you!”

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Posted 11 months ago

Dear Sara, Thank you so much for your amazing review! We're thrilled to hear that your chauffeur provided such exceptional service during your wait at baggage claim. It’s wonderful to know that his empathy and attentiveness made a difference in your experience, especially in the heatwave. We appreciate your recommendation and we are committed to maintaining the high standards you've come to expect from us. Looking forward to welcoming you back for your next journey! Warm regards, Max

Posted 10 months ago

“excellent, timely nd professional”

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Posted 11 months ago

Dear Valued Guest, Thank you so much for your excellent review! We are thrilled to hear that you found our service to be timely and professional. Your satisfaction is our priority and it's wonderful to know we met your expectations. We look forward to seeing you again in the future! Warm wishes, Max

Posted 10 months ago

“Blacklane is excellent. Booking is super easy, they notify you well in advance with the driver's details, the drivers are extremely professional, and the cars are spotless.”

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Posted 11 months ago

Dear Diane, Thank you for your wonderful review! We’re thrilled to hear you found our booking process easy and that our chauffeurs exceeded your expectations with their professionalism. We take pride in ensuring our vehicles are immaculate for every ride and it’s nice to know that this was reflected during your experience. We look forward to seeing you again soon! Best wishes, Max

Posted 10 months ago

“Great transport and driver! Thank you!”

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Posted 11 months ago

Dear Kelly, Thank you so much for your wonderful review! We're thrilled to hear that you had a great experience with both our vehicle and chauffeur. Your satisfaction means the world to us. We look forward to welcoming you on your next journey with Blacklane! Best wishes, Max

Posted 10 months ago

“On time, and clean. Couldn't ask for more.”

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Posted 11 months ago

Dear Valued Guest, Thank you for your wonderful review! We're thrilled to hear that your experience with Blacklane was smooth. Your satisfaction is our top priority and we're glad we could meet your expectations. We look forward to seeing you again in the future! Warm regards, Max

Posted 10 months ago

“Impeccable service!”

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Posted 11 months ago

Dear Giuseppe, Thank you for your wonderful feedback! We are thrilled to know that you experienced impeccable service with Blacklane. Your satisfaction is our top priority and we are delighted that we met your expectations. We look forward to seeing you again on your next journey! Warm regards, Max

Posted 10 months ago

“Best car service I’ve used. Great communication, punctual, affordable, and professional. Highly recommend.”

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Posted 11 months ago

Dear Andrew, Thank you for your glowing review! We are thrilled to hear that you found our service to be punctual and affordablel. Great communication is key to a seamless experience and we're glad you appreciated it. Your recommendation means a lot to us and we look forward to seeing you again on your next journey! Warm regards, Max

Posted 10 months ago

“My driver was wonderful. He was early, we were early so it was perfect. He explained why we needed to move to a different pick up point which was fine with us. Would definitely use Blacklane again.”

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Posted 11 months ago

Dear Monica, Thank you for your wonderful review! We're thrilled to hear that your driver was not only early but also took the time to communicate effectively about the pick up point, ensuring your experience was seamless. Your satisfaction is our top priority and we look forward to welcoming you back for your next journey with Blacklane! Best regards, Max

Posted 10 months ago

“Easily found our driver and the ride into Barcelona was safe. Good professional driver. Just a long walk to where the car was parked.”

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Posted 11 months ago

Dear Catherine, Thank you for your wonderful review! We are delighted to hear that you found your chauffeur easily and felt safe during your ride into Barcelona. Your appreciation of our professional service means a lot to us. We understand that the walk to the car can sometimes be a bit long and we appreciate your patience in this regard. Your feedback helps us enhance the experience for all our valued guests. We look forward to welcoming you again on your next journey! Warm regards, Max

Posted 10 months ago

“Very prompt and efficient service. Our drover was also very friendly and happy to answer our questions about the local area. Highly recommend.”

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Posted 11 months ago

Dear Joanna, Thank you so much for your wonderful recommendation! We're delighted to hear that you experienced prompt and efficient service with us. Our chauffeurs are always eager to share their knowledge about the local area, and it's great to know that you found your driver friendly and approachable. We look forward to welcoming you back on your next ride! Warm regards, Veronica

Posted 10 months ago

“Great service. Respectful driver Punctual.”

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Posted 11 months ago

Dear Valued Guest, Thank you for your positivel review! It's so nice to hear that you enjoyed our service and found our driver to be respectful and punctual. At Blacklane, we pride ourselves on delivering the highest level of professionalism and care in every ride. We look forward to welcoming you again soon! Warm regards, Veronica

Posted 10 months ago

“Love this company .. a great ride to the hectic lax airport”

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Posted 11 months ago

Dear Nancy, Thank you so much for your great review! We’re so pleased to hear that you enjoyed your ride to LAX airport. Providing a smooth and enjoyable experience is what we strive for, and it’s fantastic to know we met your expectations. We look forward to having you on board again on your next journey! Warm regards, Veronica

Posted 10 months ago

“Always professional!!”

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Posted 11 months ago

Dear Thomas, Thank you so much for your wonderful feedback! We truly appreciate your kind words and your recognition of our professionalism. At Blacklane, we strive to maintain the highest standards, and your feedback motivates us to keep doing our best. We look forward to welcoming you on your next ride! Warm regards, Veronica

Posted 10 months ago

Blacklane GmbH is rated 4.7 based on 3,717 reviews