Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Great service.”

Helpful Report

Posted 8 months ago

Dear Marcus, Thank you for your fantastic review! We are thrilled to hear that you had a great experience with our service. Your positive feedback means a lot to us and motivates our team to keep delivering exceptional service. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“Very helpful and comfortable ride”

Helpful Report

Posted 8 months ago

Dear Suharit, Thank you for your kind words! We're so glad to hear that you had a helpful and comfortable ride with us. Your satisfaction is incredibly important to us and we appreciate you taking the time to share your experience. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Service and driver was excellent”

Helpful Report

Posted 8 months ago

Dear Patrice, Thank you so much for your excellent review! We are thrilled to hear that you had a great experience with our service and chauffeur. Your kind words motivate us to keep providing the best service possible. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Great service and the perfect level of communication. My flight was delayed by three hours, and Blacklane was there to greet me upon arrival. Thank you!”

Helpful Report

Posted 8 months ago

Dear Ian, Thank you for your amazing review! We’re thrilled to hear that our level of communication met your expectations and that we were there for you despite the delay in your flight. Your comfort and peace of mind are our top priorities and we appreciate you taking the time to share your experience. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“on time gret costumer service very polite driver”

Helpful Report

Posted 8 months ago

Dear Deborah, Thank you for your fantastic review! We're thrilled to hear that our chauffeur provided you with excellent customer service and that your ride was punctual. It's our aim to make every journey a great experience and your kind words are greatly appreciated. We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“I couldn't have wished for a better service than Blacklane. From the booking to the organisation of the pick up until the final destination. Mr. Lalambay has been taking care of everything. A very nice and polite person and an excellent driver”

Helpful Report

Posted 8 months ago

Dear Patrizia, Thank you for your amazing review! We’re thrilled to hear that you had such a positive experience with Blacklane. It’s fantastic to know that your chauffeur provided you with excellent service and care throughout your journey. Your feedback means a lot to us! We can't wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Very good!”

Helpful Report

Posted 8 months ago

Dear Michael, Thank you for your fantastic review! We're thrilled to know you had a very good experience with us. Your feedback is greatly appreciated and keeps us motivated to maintain our high standards. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Wonderful ride from airport to hotel. We will be using Blacklane again in Amsterdam.”

Helpful Report

Posted 8 months ago

Dear Alayne, Thank you so much for your glowing review! We’re thrilled to hear that you had a wonderful ride from the airport to your hotel. Your trust in Blacklane means the world to us and we can’t wait to welcome you back in Amsterdam soon! Warm regards, Jacob

Posted 7 months ago

“It was excellent... corteus, on time... well done.”

Helpful Report

Posted 8 months ago

Dear Valued Guest, Thank you so much for your excellent review! We are thrilled to hear that our service met your expectations and that everything was to your satisfaction. Your kind words motivate us to keep providing the best experience for our clients. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Great job! On-time very comfortable service!”

Helpful Report

Posted 8 months ago

Dear Valued Guest, Thank you for your amazing feedback! We’re thrilled to hear that you found our service both timely and comfortable. Your satisfaction means the world to us and we are so grateful for your kind words. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Great communication driver very good on time”

Helpful Report

Posted 8 months ago

Dear Valued Guest, Thank you so much for your amazing review! We’re thrilled to hear that you had a great experience with our chauffeur and appreciated the timely service. Your satisfaction is our priority and we're grateful for your kind words. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Thank you Blacklane! We had wonderful service. It is worth the weight in Gold to have someone waiting for you at baggage claim, help you with luggage, and escort you to your ride. So much easier and less hectic than shared shuttle and ride-share services. I will definately be using your services again and recommending you to others!”

Helpful Report

Posted 8 months ago

Dear Christine, Thank you so much for your amazing review! We’re thrilled to hear that you enjoyed our service and found our assistance at baggage claim to be a game changer. Making your travels easier and more enjoyable is what we strive for and we’re glad you felt the difference compared to other options. We truly appreciate your recommendation and can't wait to welcome you back for your next journey! Warm regards, Jacob

Posted 7 months ago

“Excellent experience.”

Helpful Report

Posted 8 months ago

Dear Valued Guest, Thank you for your excellent review! We’re thrilled to hear that you had a wonderful experience with us. Your satisfaction means the world to us and we truly appreciate you taking the time to share your positive feedback. We can’t wait to welcome you back soon! Warm regards, Jacob

Posted 7 months ago

“Good service”

Helpful Report

Posted 8 months ago

Dear Valued Guest, Thank you for your wonderful feedback! We’re thrilled to know that you enjoyed our service. Your satisfaction is our top priority and we appreciate you taking the time to share your experience. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“I'm a very old Lady,almost 92 years old, so since I usually fly alone,I always use Blacklane to get me to and from the airport wheelchair.You can always depend on them.I'm so glad I can alwaysbooknwith them and never worry.”

Helpful Report

Posted 8 months ago

Dear Barbara, Thank you so much for your wonderful review! We are truly honored to be your trusted choice for airport transportation. It brings us joy to know that you feel safe and supported while traveling with us. Your comfort is our priority and we are delighted that you can rely on Blacklane. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“We needed a very early pick up from our hotel for an early morning flight. I was able to book this in advance of our trip. Also, the updates from the app were helpful.”

Helpful Report

Posted 8 months ago

Dear Linda, Thank you so much for your fantastic review! We're delighted to hear that you found our booking process straightforward and that the updates from the app were helpful. Your satisfaction is our priority and it’s wonderful to know we could assist you in making your early morning flight easier. We look forward to welcoming you back soon! Warm regards, Jacob

Posted 7 months ago

“On time and smart and courteous”

Helpful Report

Posted 8 months ago

Dear Jeremy, Thank you for your fantastic review! We are pleased to know that your experience with our service was marked by punctuality and courtesy. Your positive feedback inspires us to continue delivering the best for our customers. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 7 months ago

“We have wonderful experience with Blacklane for the professional attemdamce to our requirement with right on time departure and expected arrival at destination, on top of that we have a good and experienced driver for our journey.”

Helpful Report

Posted 8 months ago

Dear Chen, Thank you for your fantastic review! We are delighted to hear that you had a wonderful experience with us and that our chauffeur met your expectations with professionalism and punctuality. Your positive feedback is truly appreciated. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 7 months ago

“Great service, on time, clean car, bottled water, polite driver.”

Helpful Report

Posted 8 months ago

Dear Valued Customer, Thank you for your fantastic review! We’re delighted to hear that you enjoyed our punctual service, clean vehicles and the attentiveness of our chauffeurs. It’s our aim to provide a seamless experience and your kind words motivate us to keep delivering excellence. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 7 months ago

“Reliable , excellent communication”

Helpful Report

Posted 8 months ago

Dear Valued Customer, Thank you for your fantastic review! We're delighted to hear that you found our service reliable and our communication excellent. Your feedback is invaluable to us as we strive to provide the best experience possible. We look forward to welcoming you again soon! Warm regards, Jacob

Posted 7 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews