Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,687 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I have used Blacklane thrice and the experience is always amazing. The attentiveness, care and politeness is incredible. You’re definitely my favourite transportation service.”

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Posted 5 months ago

Dear Francisca, Thank you so much for your wonderful review. We’re thrilled that Blacklane has consistently met your expectations and that you consider us your favourite transportation service. Your kind words about our attentiveness, care and politeness mean a lot to the team. We’ll continue to strive for the same level of excellence on every trip. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“Top drawer service. Timely. Courteous. Quality.”

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Posted 5 months ago

Dear Kim, Thank you for the generous five star review. We’re thrilled you experienced timely, courteous and quality service with Blacklane. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Jacob

Posted 4 months ago

“Loved the experience”

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Posted 5 months ago

Dear Andrea, Thank you for your wonderful review. We’re thrilled you loved the experience with Blacklane. If there’s anything we can do to make future trips even better, please let us know. Kind regards, Jacob

Posted 4 months ago

“Very impressed with all the drivers on my trip! They were communicated well, all punctual, and all very helpful. I was traveling with my mom and using BlackLane gave me peace of mind and lessened worrying about trips, luggage, etc so that I could solely focus on her care and comfort. Thank you!”

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Posted 5 months ago

Dear Mary, Thank you so much for taking the time to share your experience. We’re thrilled to hear that our chauffeurs punctuality and clear communication contributed to a calm and comfortable trip for you and your mom. Your kind words mean a lot to us and we truly appreciate your trust. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Driver prompt on time . Tidy”

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Posted 5 months ago

Dear Adel, Thank you for your fantastic feedback. We’re glad our chauffeur was punctual and the vehicle tidy and that you had a positive experience with Blacklane. We appreciate your support and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Our driver was on time, on schedule professional and courteous. The vehicle was new and clean. Excellent service. We will absolutely consider using Blacklane again.”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re thrilled to hear that our chauffeur was punctual and courteous and that you found the vehicle new and clean. We’re glad you had an excellent experience and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Very safe and convenient service especially for women traveling alone. Drivers are always bery professional”

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Posted 5 months ago

Dear Rhonda, Thank you for your wonderful review. We’re delighted that you felt safe, found the service convenient and that our chauffeurs remained consistently professional. Your trust means a lot to us and we’ll continue to uphold these standards for every trip. Warm regards, Jacob

Posted 4 months ago

“Blacklane pickup for Emirates offers very efficient service, with courteous drivers and a smooth pick/drop experience. Thank you”

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Posted 5 months ago

Dear Madhavi, Thank you for your kind words and for choosing Blacklane. We’re delighted to hear that the Emirates pickup was efficient and that you experienced courteous chauffeurs and a smooth transfers. If there’s anything else we can do to make future trips even better, please don’t hesitate to reach out. Kind regards, Jacob

Posted 4 months ago

“Excellent driver very sharp waiting at the exit, helpful and respectful. thanks for your drive.”

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Posted 5 months ago

Dear Paola, Thank you for sharing your kind words. We’re thrilled to hear the chauffeur was punctual and respectful. It’s wonderful to know you felt well taken care of. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“My experience was excellent. Booking was easy and communication efficient. My driver, Adam, was professional, on time and helpful.”

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Posted 5 months ago

Dear Lisa, Thank you for sharing your wonderful feedback. We’re thrilled to hear that booking was easy and that Adam provided timely and helpful service. We’ll be sure to pass your compliments along to him. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“We loved the service we received from Blacklane. The driver was very attentive and kind to my family.”

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Posted 5 months ago

Dear Valued Guest, Thank you for sharing this wonderful feedback. We’re delighted to hear that our chauffeur was attentive and kind to your family and that you enjoyed the service overall. We appreciate your trust in Blacklane and look forward to welcoming you again on your next trip. Warm regards, Jacob

Posted 4 months ago

“Great driver and very clean and comfortable car. He shared some good advice and travel tips.”

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Posted 5 months ago

Dear Les, Thank you for your kind words. We’re delighted the chauffeur and vehicle met your expectations and that the travel tips were helpful. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Early, professional and friendly. Ride was smooth and comfortable.”

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Posted 5 months ago

Hi Timothy, Thank you for sharing your kind words. We’re glad to hear you found the service professional and friendly. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Amazing service!!!”

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Posted 5 months ago

Dear Meredith, Thank you so much for your wonderful feedback. We’re thrilled you had an amazing experience with Blacklane and that our service met your expectations. We look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 4 months ago

“Excellent and reliable service”

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Posted 5 months ago

Dear Adrian, Thank you for your feedback. We’re thrilled that you found our service excellent and reliable. If there’s anything more we can do to enhance your future trips, please let us know. Kind regards, Jacob

Posted 4 months ago

“I used to primarily use local limo companies, but quality is so inconsistent. With Blacklane, I know what to expect.”

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Posted 5 months ago

Dear William, Thank you for taking the time to share your positive experience. We’re glad to hear that Blacklane provides the consistency and quality you expect, especially compared to local limo options. We appreciate your trust in us and look forward to continuing to meet your expectations on future trips. Warm regards, Veronica

Posted 4 months ago

“I was extremely pleased. I received updates and confirmations appropriately and not in excess. I was never concerned about my ride and then when he showed up, everything went seamlessly. I was impressed and lose again thank you.”

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Posted 5 months ago

Dear Amy, Thank you so much for taking the time to share your feedback. We’re truly happy to hear you felt well informed with the right amount of updates, and that you never had to worry about your ride. We’re delighted everything went seamlessly when your chauffeur arrived, and we really appreciate your trust - thank you again for choosing Blacklane. Warm regards, Veronica

Posted 4 months ago

“Predictable and operationally excellent. I get the same good service, comfortable ride, and no worries each time for a great price.”

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Posted 5 months ago

Dear Michael, Thank you so much for taking the time to share your feedback. We’re delighted to hear you can count on a predictable, operationally excellent experience each time, with a comfortable ride and no worries along the way. We truly appreciate your continued trust in Blacklane and look forward to welcoming you again soon. With appreciation, Veronica

Posted 4 months ago

“Prompt, communicative, smooth ride”

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Posted 5 months ago

Dear Jill, Thank you so much for sharing your feedback. We’re delighted to hear everything was prompt and communicative, and that you enjoyed a smooth ride. We truly appreciate you choosing Blacklane and hope to welcome you again soon. Warm regards, Veronica

Posted 4 months ago

“Pleasant and helpful driver.”

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Posted 5 months ago

Dear Gary, Thank you so much for taking the time to share your feedback. We’re glad to hear your chauffeur was pleasant and helpful, and we truly appreciate you choosing Blacklane. We look forward to welcoming you again soon. Kind regards, Veronica

Posted 4 months ago

Blacklane GmbH is rated 4.7 based on 3,687 reviews