Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,629 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Excellent experience!”

Helpful Report

Posted 3 months ago

Dear George, Thank you for your feedback and kind words. We’re delighted your experience was excellent and that our service met your expectations. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Fantastic communication - excellent service”

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Posted 3 months ago

Dear Rachel, Thank you for your feedback. We’re thrilled to hear that our communication and service met your expectations. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“The driver was on time, professional and the ride was smooth. Very happy with the service.”

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Posted 3 months ago

Dear Lila, Thank you for your feedback. We’re thrilled to hear the chauffeur was on time, professional and that your ride was smooth. Your satisfaction is our priority and we’re glad you’re happy with the service. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Always efficient”

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Posted 3 months ago

Dear Lisa, Thank you for your feedback and for noting that you find us always efficient. We’re delighted to hear this and appreciate you taking the time to share. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Perfect communication and pick up in time.”

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Posted 3 months ago

Dear Valued Guest, Thank you for your feedback and kind words. We’re delighted your communication and pickup were on time. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“All good - just the way it should be”

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Posted 3 months ago

Dear Johannes, Thank you for your feedback and kind words. We’re delighted everything was as it should be. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“All perfect”

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Posted 3 months ago

Dear Enrique, Thank you for your feedback and kind words. We’re delighted that everything was perfect for you. We strive for excellence and are glad we met your expectations. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“I enjoyed my ride in New York with Blacklane. My driver was easy to find, a great communicator and got me where I needed to go. Would use again! Very professional.”

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Posted 3 months ago

Dear Vicki, Thank you for your rating and kind words. We’re delighted your ride was easy to locate, wellcommunicated and professional and that you’d use us again. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“On time, clean car, great driver.”

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Posted 3 months ago

Dear Regina, Thank you for your ating and kind words. We’re delighted to hear that you experienced ontime service, a clean vehicle and a great chauffeur. We appreciate you taking the time to share your feedback. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“The service, cleanliness of the car, and punctuality were exceptional, and the client was very pleased. Thank you!”

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Posted 3 months ago

Dear Gabriela, Thank you for your feedback. We’re delighted the service, cleanliness of the vehicle and punctuality met your expectations. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Servicio perfecto”

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Posted 3 months ago

Dear Antonio, Thank you very much for your feedback. We are delighted to hear that you have enjoyed the service. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Mr. Wulf is an excellent driver, very helpful and polite.”

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Posted 3 months ago

Dear Susanne, Thank you for sharing your wonderful feedback. We’re delighted to hear that Mr. Wulf delivered an excellent, helpful and polite service. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Very good experience with Blacklane. Everything was smooth and there was little to no wait time. Highly professional service!”

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Posted 3 months ago

Dear Eleonora, Thank you for your wonderful rating. We’re thrilled that your Blacklane experience was smooth with minimal wait time and that you found our service highly professional. Your feedback motivates us to maintain our standards. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 3 months ago

“Excellent very early morning service from pick up at our apartment to drop off at Edinburgh airport.”

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Posted 3 months ago

Dear Gail, Thank you so much for taking the time to share this lovely feedback with us. We’re delighted to hear that your very early morning journey from your apartment to Edinburgh Airport went so smoothly. It’s wonderful to know that you experienced excellent service throughout, and we truly appreciate you choosing Blacklane for such an important start to your trip. Kind regards, Veronica

Posted 3 months ago

“Beautiful ride”

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Posted 3 months ago

Dear Walter, Thank you for your kind words and amazing feedback. We’re so glad your ride was beautiful and that you had a great experience. We look forward to driving you again soon. Warm regards, Veronica

Posted 3 months ago

“The service is highly communicative, the driver was early, and the drive was safe and luxurious!”

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Posted 3 months ago

Dear Kara, Thank you for your positive feedback and kind words. We’re delighted the communication, punctuality, safety, and luxurious experience met your expectations. We hope your future trips with us remain smooth, comfortable, and stress-free. Warm regards, Veronica

Posted 3 months ago

“I use Blacklane all over the world for its reliability; at LAX alternatives like Uber are difficult and time consuming to access. From my house TO the airport the price quote tends to be too high for some reason. I find that Blacklane drivers are more professional than the part-timers of the “app” services and their cars roomy and comfortable.”

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Posted 3 months ago

Dear Ian, Thank you so much for taking the time to share this detailed feedback with us. We’re really glad to hear that you rely on Blacklane around the world, and that our professional chauffeurs and comfortable, roomy vehicles make a positive difference to your journeys, especially at locations like LAX where alternatives can be more difficult to access. We truly appreciate your continued trust in Blacklane and hope your future trips with us remain smooth, comfortable, and stress-free. Kind regards, Veronica

Posted 3 months ago

“Arrived on time in an SUV to accommodate all our luggage and got us to our destination on time.”

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Posted 3 months ago

Dear Brian, Thank you so much for taking a moment to share your feedback with us. We’re very happy to hear that your chauffeur arrived on time in an SUV that comfortably fit all your luggage and that you reached your destination as planned. We truly appreciate you choosing Blacklane and wish you many more smooth and stress-free journeys ahead. Kind regards, Veronica

Posted 3 months ago

“Excellent service.”

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Posted 3 months ago

Dear Edward, Thank you so much for taking a moment to share your feedback with us. We’re really pleased to hear that you experienced excellent service. We truly appreciate you choosing Blacklane and wish you many more smooth and comfortable journeys ahead. Kind regards, Veronica

Posted 3 months ago

“Delivers excellent and seamless service.”

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Posted 3 months ago

Dear Marie, Thank you for your kind words. We’re delighted that you had an excellent and seamless service with Blacklane, that'e exactly what we aim to offer every time. We look forward to serving you again on your next journey. Kind regards, Veronica

Posted 3 months ago

Blacklane GmbH is rated 4.7 based on 3,629 reviews