Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Excellent service, On time, No hassel, great text message service and drivers were very polite & chatty”

Helpful Report

Posted 7 months ago

Dear Killian, Thank you for sharing your wonderful feedback. We’re delighted to hear the service was excellent and that you enjoyed our text updates and polite, chatty chauffeurs. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Convenient service, with the chauffeur and car exactly as promised. Very transparent and reliable experience.”

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Posted 7 months ago

Dear Liran, Thank you for taking the time to share your experience. We're delighted to hear that the service and vehicle met your expectations and that you found everything transparent and reliable. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Thank you for always being on time and very professional.”

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Posted 7 months ago

Dear Valued Guest, Thank you sincerely for your kind words. We’re glad to hear you found us punctual and professional. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“I was so appreciative of my first experience with Blacklane. Everything was just so easy. I doubt I will use any other service for last minute requirements, internationally again.”

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Posted 7 months ago

Dear Jade, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear your first experience with Blacklane was easy and enjoyable and we’re honored you’d consider us for your international travel needs in the future. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Prompt professional service”

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Posted 7 months ago

Dear Gail, Thank you for sharing your feedback. We’re glad to hear you found our service prompt and professional and we appreciate you choosing Blacklane. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Driver arrived on time,and was very good”

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Posted 7 months ago

Dear Gaynor, Thank you sincerely for sharing your feedback. We’re delighted to hear that the chauffeur arrived on time and was very good. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Blacklane is truly exceptional to deal with. I have used them worldwide and they never disappoint.”

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Posted 7 months ago

Dear Valued Guest, Thank you for your wonderful feedback. We’re thrilled to hear that Blacklane has consistently delivered exceptional experiences for you worldwide. We look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 6 months ago

“Always reliable with good cars and service”

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Posted 7 months ago

Dear Andrea, Thank you for sharing your feedback. We’re glad to hear you find our service reliable and our vehicles to your satisfaction. We’ll continue to strive to keep you impressed with every ride. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent service. Would definitely use again!”

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Posted 7 months ago

Dear Melanie, Thank you so much for your wonderful feedback. We’re delighted you had an excellent service and would definitely use us again. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Perfect in organisation and service and kindness.”

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Posted 7 months ago

Dear Thomas, Thank you sincerely for your wonderful feedback. We’re delighted to hear that you found our service and kindness perfect. It means a lot to us. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Thank you for my recent trip to Heathrow airport. The traffic was very heavy but the driver continually monitored the best route to take. A very comfortable journey in preparation for a long flight ahead. Highly recommend!”

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Posted 7 months ago

Dear Michelle, Thank you for sharing your positive experience. We’re delighted to hear the chauffeur navigated heavy traffic effectively and that you had a comfortable journey in preparation for your flight. We appreciate your recommendation and look forward to welcoming you again. Kind regards, Jacob

Posted 6 months ago

“great service always - drivers are always on time, courteous, helpful and do the job!”

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Posted 7 months ago

Dear Susan, Thank you for sharing your wonderful feedback. We’re delighted to hear that our chauffeurs consistently arrive on time and go the extra mile to help. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Great experience”

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Posted 7 months ago

Dear Brian, Thank you for the feedback and for sharing that you had a great experience. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Thank you for good service and safe transportaion from Heathrow to our hotel in london. Very nice treatment from the chauffeur.”

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Posted 7 months ago

Dear Kristina, Thank you so much for your kind words. We’re delighted to hear that you had a smooth and safe transfer from Heathrow to your hotel in London and that you were pleased with the chauffeur’s service. We appreciate you taking the time to share your positive experience. Kind regards, Jacob

Posted 6 months ago

“Very good service.”

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Posted 7 months ago

Dear Daniel, Thank you for your kind feedback. We’re glad you had a very good service. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“My Blacklane experience in Denver was excellent. The car was spotless, the driver very courteous and professional. Great high standard as expected by Blacklane.”

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Posted 7 months ago

Dear Lisa, Thank you so much for sharing your wonderful experience. We’re delighted to hear that your Blacklane ride in Denver met your high standard with a spotless vehicle and professional chauffeur. We truly appreciate your kind words and look forward to welcoming you again on your next journey. Warm regards, Jacob

Posted 6 months ago

“Wonderful service!”

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Posted 7 months ago

Dear Valued Guest, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear you had a great experience with our service. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Very pleased with timeliness and professionalism of the drivers”

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Posted 7 months ago

Dear Sandra, Thank you for sharing your positive feedback. We’re glad our chauffeur's timeliness and professionalism met your expectations. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Nice hospitality”

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Posted 7 months ago

Dear Venkatesan, Thank you for your kind words about our hospitality. We’re delighted you enjoyed your experience and we’re here if you need anything else. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Driver was very patient as we waited in the customs line for almost 2 hours.”

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Posted 7 months ago

Dear Michael, Thank you for sharing your experience. We’re glad to hear the chgauffeur remained patient during the customs wait and that you enjoyed the service. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews