Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

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About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

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Anonymous

Anonymous // 01/01/2019

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English

“Very nicetrip and very kind driver! Everything ok!”

Helpful Report

Posted 7 months ago

Dear Patrizia, Thank you so much for your kind words! We’re thrilled you had a nice trip and that your chauffeur was very kind. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“everything was good”

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Posted 7 months ago

Dear Coralie, Thank you for taking the time to share your feedback. We’re glad to hear everything was good. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent communication and pick up coordination at Rome Italy Airport. Highly recommended.”

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Posted 7 months ago

Dear David, Thank you so much for your kind words. We’re thrilled to hear that our communication and pickup coordination at Rome Airport met your expectations and that you’d highly recommend our service. We look forward to assisting you again on your next trip. Warm regards, Jacob

Posted 6 months ago

“Great communication and service. I highly recommend Blacklane for piece of mind and a seamless experience”

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Posted 7 months ago

Dear Valued Guest, Thank you so much for your kind words and for recommending Blacklane. We’re delighted to hear you had a seamless experience and peace of mind with our service. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Everything worked well. great for our first ever ride on Blacklane”

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Posted 7 months ago

Dear Ji, Thank you for sharing your positive experience. We’re thrilled to hear everything worked well and that your first Blacklane ride was a great one. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent”

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Posted 7 months ago

Dear Paul, Thank you for the fantastic review. We’re thrilled you had an excellent experience with Blacklane. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“reliable and trustyworthy”

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Posted 7 months ago

Dear Ed, Thank you for taking the time to share your feedback. We’re glad to hear you found our service reliable and trustworthy. If there’s anything else we can assist you with, please let us know. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“The car very new and confortoble”

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Posted 7 months ago

Dear Manoel, Thank you for sharing your feedback. We’re glad to hear that the vehicle was new and comfortable. We’ll pass along your kind words to the team. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Our driver was there early. Extremely helpful and pleasant. He got us to airport and to the right gate on time. I would definitely use Blackline again.”

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Posted 7 months ago

Hi William, Thank you for your feedback, we’re delighted to hear your chauffeur was punctual and helpful and that you reached the airport smoothly. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“I have used Blacklane on all of my recent travels. They are the only Company I consider, simply the best. Boryus and Carlos were our drivers in Barcelona, Spain. When in Spain ask for them by name. 5 star service is all they know.”

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Posted 7 months ago

Dear Nancy, Thank you so much for your wonderful feedback. We’re thrilled to hear your chauffeurs made your Barcelona experience exceptional. I’ll be sure to pass along your kind words to them. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“We were in Naples during the taxi strike. We were desperate for a ride to our hotel. Blacklane came through for us. We are grateful. The driver they sent was very professional, and the car was emaculate.”

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Posted 7 months ago

Dear Robert, Thank you for sharing your experience. We’re delighted to hear Blacklane could help you reach your hotel during the taxi strike and that the chauffeur was professional and the vehicle immaculate. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent service on time and nice vehicle - thank you”

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Posted 7 months ago

Dear William, Thank you for the kind words. We’re delighted to hear you enjoyed the on time service and the vehicle. We appreciate your feedback and look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“I booked 2 trips for my CEO in London. The booking tool was simple and straight forward. The corrspondence was timely. The app was helpful and let me know where the car was the whole trip. The drivers were on time and efficient. I would suggest making contact phone numbers obvious and available for urgent matters.”

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Posted 7 months ago

Dear David, Thank you for taking the time to share your experience. We’re delighted that the booking process, communication and punctual, efficient chauffeurs met your expectations. We appreciate your constructive note about making contact numbers more visible and we’ll pass this along to the team to improve urgent assistance options. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Professional service at every step”

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Posted 7 months ago

Dear Joanne, Thank you sincerely for your kind words. We’re delighted to hear you experienced professional service at every step. If there’s anything more we can do to assist on future trips, please don’t hesitate to reach out. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Very, very pleased with Blacklane. The cars are clean, upscale and the drivers are highly professional. Thank you for making my getting about London easy.”

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Posted 7 months ago

Dear Valued Guest, Thank you for sharing your wonderful feedback. We’re delighted to hear that you were very pleased with our clean, upscale vehicles and professional chauffeurs and that we helped make getting around London easy for you. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Great service. Very efficient. Very professional driver. Clean vehicle. All around great experience.”

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Posted 7 months ago

Dear Patricia, Thank you for sharing your wonderful feedback. We’re thrilled you had a very efficient and professional experience with a clean vehicle. We’re glad you enjoyed the service overall and appreciate you choosing us. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent service.”

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Posted 7 months ago

Dear Valued Guest, Thank you for your kind words. We’re delighted you had excellent service. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Two separate rides in Great Britain and the drivers were amazing! We will definitely be returning to Blacklane for future transportation needs. I highly recommend this company. The drivers were polite, professional extremely helpful with our luggage. I offered to help unload but they insisted. I admire their dedication. Please keep up the great work!!!”

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Posted 7 months ago

Dear Phil, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear that your chauffeurs in Great Britain left a positive impression and that you’d choose Blacklane again. Your kind words motivate us to keep delivering courteous, professional service for every ride. We look forward to welcoming you back on your future transportation needs. Kind regards, Jacob

Posted 6 months ago

“My flight was over 2 hours delayed and as your service promised, my flight was tracked and pick up was seamless. Driver was extremely professional. It was an excellent experience.”

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Posted 7 months ago

Dear Brian, Thank you so much for sharing your experience. We’re delighted to hear that despite the flight delay, our tracking and seamless pickup met your expectations and that the chauffeur was professional. We truly appreciate your kind words and look forward to seeing you again on your next journey. Kind regards, Jacob

Posted 6 months ago

“Wonderful. Always on time.”

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Posted 7 months ago

Dear Valued Guest, Thank you for taking the time to share this. We’re thrilled you found us wonderful and that we were always on time. If there’s anything else we can do to make your next ride even better, please let us know. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews