Blacklane GmbH Reviews

Name: Blacklane GmbH
Address: Feurigstr. 59, Berlin, Berlin
Rating: 4.70

4.7 Rating 3,706 Reviews

100 %

of reviewers recommend Blacklane GmbH

Company Reviews

Info

About Blacklane GmbH:

Upgrade your travels with Blacklane. We bring peace of mind to the most stressful part of travel: between the front door and your destination. Our chauffeurs are available for airport transfers, by the hour, on-demand and for city-to-city trips, ensuring guest safety, efficiency, and comfort across more than 500 cities worldwide. Book your Blacklane service at all-inclusive rates on our website or app or via distribution and channel partners.

Visit Website

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I recently used blacklane service for my trip to the airport, and it was absolutely fantastic from start to finish. The driver arrived right on time, greeted me warmly, and helped with my luggage with genuine care. The car was spotless, comfortable, and felt premium. It was a relaxing and stress-free journey .”

Helpful Report

Posted 7 months ago

Dear Valued Guest, Thank you so much for sharing your glowing experience with us. We’re delighted to hear that every step of your trip contributed to a relaxing and stress free journey. Your warm feedback motivates us to maintain and elevate these standards for all future rides. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“On time, courteous.”

Helpful Report

Posted 7 months ago

Dear Barry, Thank you for taking the time to share your feedback. We’re glad to hear your experience was on time and courteous. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Driver was on time, very polite and helpful”

Helpful Report

Posted 7 months ago

Dear Peter, Thank you for your kind words. We’re delighted to hear the chauffeur was on time and helpful. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Everything was perfect. Even though our flight was delayed several hours. Blacklane was on time.”

Helpful Report

Posted 7 months ago

Dear Mike, Thank you for sharing your feedback. We’re delighted to hear everything was perfect and that Blacklane was on time despite your flight delay. We appreciate you choosing us and look forward to welcoming you again on your next trip. Kind regards, Jacob

Posted 6 months ago

“We had an amazing experience on our recent transfer in Barcelona. The driver, Umar, was very friendly, professional, and punctional. He communicated very thoroughly and made sure we had everything we needed. Strongly recommend!”

Helpful Report

Posted 7 months ago

Dear Megan, Thank you so much for sharing your wonderful experience. We’re delighted to hear that Umar made your transfer in Barcelona friendly and that his thorough communication helped ensure you had everything you needed. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Drivers were professional, car was clean and speed within required limit”

Helpful Report

Posted 7 months ago

Dear Nefi, Thank you for sharing your experience. We’re glad to hear that the chauffeurs were professional, the vehicle was clean and the speed met your expectations. We appreciate your feedback and look forward to welcoming you again. Warm regards, Jacob

Posted 6 months ago

“Service on time, courteous, pleasant. Will use again.”

Helpful Report

Posted 7 months ago

Dear Valued Guest, Thank you for your kind words. We’re glad to hear that the service was on time and pleasant. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Very kind and careful drivers.”

Helpful Report

Posted 7 months ago

Dear Valued Guest, Thank you for sharing your kind words. We’re delighted to hear you had a positive experience with our chauffeurs. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Blacklane helped make my arrival at JFK and transport into Manhattan easy and convenient. The cost of the ride was very reasonable. The driver was a good communicator, patient with traffic and helpful with our luggage. My wife and I were both very pleased and we look forward to hiring Blacklane again and again wherever it is available.”

Helpful Report

Posted 7 months ago

Dear Andrew, Thank you for sharing such kind words. We’re thrilled to hear that our service helped make your JFK arrival and transfer into Manhattan easy and convenient. It’s wonderful to know the chauffeur communicated well, handled traffic patiently and assisted with your luggage. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Punctual courteous driver.”

Helpful Report

Posted 7 months ago

Dear Charles, Thank you for sharing your feedback. We’re glad to hear the chauffeur was punctual and courteous. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“My driver was very great,he make sure i felt safe. He answer all my question going to the airport. I love that he was early to pick me up and let me know in advance where he was before arriving to pick me up.”

Helpful Report

Posted 7 months ago

Dear Martha, Thank you so much for your kind words. We’re thrilled to hear your chauffeur helped you feel safe, was communicative and arrived early as planned. Your feedback means a lot to us and we’ll be sure to share your compliments with the chauffeur. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“professional, timely, reliable - thank you”

Helpful Report

Posted 7 months ago

Dear Jenni, Thank you so much for your kind words. We’re thrilled you found our service professional and reliable. We appreciate your trust and look forward to welcoming you again in the future. Kind regards, Jacob

Posted 6 months ago

“Excellent”

Helpful Report

Posted 7 months ago

Dear Valued Guest, Thank you for sharing your kind words. We’re thrilled you had an excellent experience with Blacklane. If there’s anything more we can do for you, please let us know. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Excellent driver arrived early, very courteous”

Helpful Report

Posted 7 months ago

Dear Lawrence, Thank you so much for sharing your feedback. We’re thrilled to hear the chauffeur arrived early and was courteous. We’ll be sure to pass along your kind words to the team. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Very easy to make reservations. Great communication once reservation has been made”

Helpful Report

Posted 7 months ago

Dear Nancy, Thank you for sharing your experience. We’re glad to hear that booking was easy and that the communication after your reservation was strong. We appreciate your feedback and look forward to welcoming you again soon. Kind regards, Jacob

Posted 6 months ago

“Our pick up was ready and waiting for us and the trip was very good. Thank you!”

Helpful Report

Posted 7 months ago

Dear Valued Guest, We’re delighted to hear your pickup was ready and the trip went very well. Thank you for sharing your positive experience with us. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

“Professional service to the max! Driver, car, and whole experience was perfect.”

Helpful Report

Posted 7 months ago

Dear Anne, Thank you so much for sharing your wonderful feedback. We’re thrilled to hear that our chauffeur and the overall experience met your expectations and that you found the service to be professional. We look forward to welcoming you again on your next journey. Kind regards, Jacob

Posted 6 months ago

“Great service!”

Helpful Report

Posted 7 months ago

Dear Eric, Thank you for sharing your positive feedback. We’re thrilled to hear you had a great service and look forward to seeing you again soon. Kind regards, Jacob

Posted 6 months ago

“IN time and kind: everything's ok”

Helpful Report

Posted 7 months ago

Dear Marino, Thank you for sharing your experience. We’re glad to hear everything was on time and the service was kind. If there’s anything else we can do to make your next ride even better, please let us know. Kind regards, Jacob

Posted 6 months ago

“Thank you for the wonderful experience.”

Helpful Report

Posted 7 months ago

Dear Suresh, Thank you sincerely for sharing your wonderful experience with us. We’re thrilled to hear you had a positive ride. We look forward to welcoming you again soon. Warm regards, Jacob

Posted 6 months ago

Blacklane GmbH is rated 4.7 based on 3,706 reviews