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Blue Bay Travel Reviews

4.3 Rating 27 Reviews
78 %
of reviewers recommend Blue Bay Travel

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Blue Bay Travel 5 star review on 19th April 2024
Anonymous
Blue Bay Travel 5 star review on 19th April 2024
Anonymous
Blue Bay Travel 5 star review on 17th April 2024
Louise Smith
Blue Bay Travel 5 star review on 17th April 2024
Louise Smith
Blue Bay Travel 5 star review on 17th April 2024
Louise Smith
Anonymous
Anonymous  // 01/01/2019
Great service from initial query to booking. Booked twice now with Bluebay and will definitely book again. Thank you to the Bluebay Team.
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Posted 1 year ago
I love looking at there offers , they are great value . I have booked 4 time with them now and all our holidays have been great . I first encountered Leighton Glover just after Lock down and I find him so good . I just have to ring him or drop him an email and he sorts everything I want , it’s like talking to a friend very knowledgeable. I booked to go to Turkey in September on Sunday as I needed a nearer destination so he helped me . Carry on Blues Bay with all your destinations so pleased you are doing short haul too .
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Posted 1 year ago
Blue Bay travel agents are so helpful and try hard to provide the holiday you choose. They are reliable and will always try to give you the best cost possible. The agents are always pleasant and chatty with great communication.
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Posted 1 year ago
We have been using Blue Bay Travel since 2015 and simply wouldn’t book with anyone else. They offer amazing deals on a huge variety of holidays with excellent prices. Their amazing personalised customer service makes us feel like valued customers, no request is too much as they tailor the holidays to suit your individual needs including weddings, vow renewals Thank you BBT
Blue Bay Travel 5 star review on 19th April 2024 Blue Bay Travel 5 star review on 19th April 2024
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Posted 1 year ago
We discovered Blue Bay Travel in 2016 and have since booked 15 trips through them with more booked. During that time, the service we have personally received has been second to none. As a result of our commitment to the company, we are part of the exclusive Chairman’s Club where we receive amazing offers, gifts but most of all, access to a dedicated team of staff who, over the years, we have become to class as friends. Communication has always been fantastic, even throughout the disruption caused by Covid, queries are responded to and answered efficiently and effectively. We were grateful to be fully supported 100% during a recent last minute cancellation and insurance claim, thankfully making it a seamless process. In my opinion, they are a company who cares. Over the years, their catalogue of holidays has expanded and offers trips to many long and medium haul destinations with varying prices and offers to suit everyone and being fully ABTA /ATOL protected is a bonus. They have also been able to put together packages for hotels that no longer advertise to other UK agents and will price match wherever possible. I have always sung the praises of this company because of the service we have received and those who have responded have never been disappointed. I continue to have no hesitation but to highly recommend them to everyone.
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Posted 1 year ago
We have used Bluebay on many occasions. We have always had great personal service, especially from Leighton, who was very patient when I changed my mind and decided I wanted to change the date and departure airport of my upcoming holiday. No hassle and all was changed over. They will always try and price match if you have done your research and provide a professional service.
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Posted 1 year ago
We have been using Blue Bay Travel for 10 years now and have always had great service. We did have an issue 2 years ago and after speaking to a member of Blue Bay Travel on Whatsapp and exchanging emails, things were sorted. Jaclyn was the first person we dealt with and have booked this year and next year with her, she is a credit to the company and always goes above and beyond. Nothing is too much trouble. Wouldn't book with anyone else.
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Posted 1 year ago
We have been using Blue Bay Travel for 12 years. They organised the holidays that celebrated our engagement, wedding, honeymoon, vow renewal, 50th and 60th birthdays. All our memorable moments entrusted to the best tour operator in the business. We have had 22 wonderful holidays and 2 more booked. We have always been given outstanding customer service and that’s why we remain loyal to BBT
Blue Bay Travel 5 star review on 17th April 2024 Blue Bay Travel 5 star review on 17th April 2024 Blue Bay Travel 5 star review on 17th April 2024
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Posted 1 year ago
I have been using Blue Bay Travel for 11 years, I can’t fault their service. I have never found a company to beat them on price, if you do, they will always beat the price quoted by anyone else. Jaclyn who I usually book with, always goes the extra mile, to get the best deal for you.
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Posted 1 year ago
The best travel agents, the team are always so helpful from helping you to decide on the best holiday for you & also helping with any issues whilst you’re away. Very responsive to any questions 😀
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Posted 1 year ago
Historically I was Head of Events (overseas incentives) for a large corporate and therefore knew a great deal about travel and hotels. This made me anxious about using a travel agent. I should not have worried. Blue Bay are truly exceptional at what they do. Professional, fault free service. The staff are a tribute to the brand. The professionalism demonstrated during the pandemic re enforced my experience. Money refunded in an agreed timeframe 100%. As soon as we could travel after the pandemic the service was still first rate. The value for money is clear to see. To have great customer service harnessed to value for money is rare. I have total trust and respect in this brand.
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Posted 1 year ago
Sarah-Jane is my go to person for every holiday, short or long haul. I feel like she really knows us now and tailors things to suit us. Amazing customer service from start to finish!!
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Posted 1 year ago
We wouldn’t use anyone else for our holidays. Blue Bay Travel have great staff that go above and beyond to help. They always give you the best prices on offer which is important. Why would we go anywhere else!!
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Posted 1 year ago
We Used Blue Bay travel for many years now and we still continue to use them and in fact have just booked a holiday of a life time to the Maldives for 2025! Always polite, Always great prices, great choice of holiday destinations and if you find a great holiday somewhere else they can generally beat the price for you or get you the same holiday but with upgrades or extras!!!
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Posted 1 year ago
I love the fact that I can phone and say where you want to go and they come back with options that are great never disappointed. Leighton Glover is the chap I always talk to. not long back from Thailand and it was fantastic he found us little bungalows overlooking the see Centara villas just on the cliff at Kata beach phewket great price and value superb breakfast . We had 3 days in Bangkok stayed in Bell view hotel right near all the night markets and sky train another great find floor 63 the view was wonderful at night .
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Posted 1 year ago
Been booking with blue bay since 2011 No problem too much for them already booked 2 long haul for this year . All I can say is keep up the good work and thank you 😎😎
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Posted 1 year ago
Blue Bay are our go to travel agents for anything long and short haul. We have been using them for the last 11 years and have booked numerous trips around the globe with them. Their expertise on locations annd resorts, and the high level customer care and support they deliver is the reason we won’t use anybody else. 11/10 would and have recommend to anyone.
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Posted 1 year ago
I have always had personalised service from all the team. They always go above and beyond and make you feel so special. Booked all my holidays with them to The Maldives and have such brilliant deals. So highly recommend
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Posted 1 year ago
The best agents for the Caribbean! Fully personalised service all the way through, their team really listen to what you want from a holiday and work within your budget to get you the very best deals.
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Posted 1 year ago
STEPH IS A STAR We have booked our holiday on Mauritius. Steph helped with booking. We were not easiest people to deal with to day the least. Steph was amazing and went out of her way to help us. Thank you BLUE BAY.
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Posted 2 years ago
Blue Bay Travel is rated 4.3 based on 27 reviews