Bolt and Nut Australia Reviews

Name: Bolt and Nut Australia
Address: Unit 9 & 10, 93 Rivergate Place, Murarrie, Queensland
Rating: 4.92

4.9 Rating 6,447 Reviews

98 %

of reviewers recommend Bolt and Nut Australia

4.9

Based on 6,447 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered product within a reasonable time, and had no dramas ordering.”

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Posted 3 weeks ago

“Lanolin is not thick enough, not sticky enough, but lucky it should do the job.”

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Posted 3 weeks ago

“Package and delivery fine. However the bolt is not as described on the website, which stated the threaded section was 1". In fact the thread was longer so the unthreaded portion was inadequate for the use required.”

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Posted 5 months ago

Hi Chester I do apologies for the error and thankyou for calling us the other day to advise there was an error with our data, we have since fixed it and your issue was also resolved. With the amount of data on our site, we really appreciate that your took the time to inform us. Regards Michael

Posted 5 months ago

“Haven’t received my order yet so pretty hard to complete this review atm”

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Posted 6 months ago

“Hi guys I have not seen the ordered items as yet, it could be Australia post, it has been some time”

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Posted 7 months ago

“I accepted the offer agreeing to conditions of sale. Seller met their own standard. Therefore nothing that was unexpected”

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Posted 8 months ago

“Excellent quality however, on the pricey side”

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Posted 8 months ago

“Service and delivery very good the cutting edge on screws isn't good and the quality of the cutting edge has been disappointing. Considering the slightly higher prices I probably wouldn't purchase again”

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Posted 9 months ago

“Very efficient service with good client/staff interaction. Purchase process was a little complex, but otherwise workable. Items purchased were too expensive compared to prices elsewhere, but convenience offset cost considerably.”

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Posted 9 months ago

“Bolts meet expectations! Was hard to source 12.9 bolts . Found it expensive for 2bolts”

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Posted 10 months ago

Hi Mark Thanks for the feedback, you are right, those bolts are very hard to source. We do feel $11 for 2 delivered to WA isn't bad value when freight alone was $8. Regards Michael Walker

Posted 10 months ago

“I bought 4 Sausages of glue. Only received 2 nozzles. Sausages just put into an undersized box. Box fell over and Sausages+ nozzles went all over the cab of my ute. I came to pick it up.”

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Posted 1 year ago

“Although the purchase and delivery of the products was very good, unfortunately when trying to use the rivet nuts the crimping tool pulled the thread out of the nuts, making them unusable. Not to worry, it was worth a try.”

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Posted 1 year ago

“The lock part of the nuts were so tight I could not screw them onto the bolts(2out of 5).Had to use my own nuts.”

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Posted 1 year ago

Hi John I just checked what you ordered, after finding the flange nyloc nut was being difficult to wind on, did you apply a grease to the threads of the bolt to help reduce the fiction? If not, try it, often that solves the issue. Also to reduce the possibility of galling, when tightening reduce the installation speed substantially. Since you only have a few to do tightening with a spanner is advisable. Let me know how you go Regards Michael

Posted 1 year ago

“The full description of these bolts specifically stated that they had 1" of thread which was important for my application. They actually barely had 3/4" thread so I had to cut the threads longer. You need to update your website as it is misleading and judging by other reviews I am not the first to experience this. Fortunately I had a suitable die nut. The bolts also tapered lightly (about 10 thou) from end to shaft and threads were pretty rough and would not accept nuts past one nut width so needed a die run down them anyway. Kind of annoying for such expensive bolts but I have fixed and fitted them now.”

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Posted 1 year ago

Hi Owen Thanks for the feedback. It is definitely challenging, with more than 20,000 items in stock we work really hard on being 100% accurate but at times errors creep thru. If you have another issue, please get in contact with us first as we will do everything we can to resolve the problem. Regards Michael

Posted 1 year ago

“Have not received the package as yet”

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Posted 1 year ago

Hi Mark I have had a look and can see you ordered it on the 20th December and we shipped it on the 21st December. With you being in WA and the Christmas / New year period it isn't due to be delivered until later this week. Regards Michael

Posted 1 year ago

“Paid for stainless steel but received galvanised”

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Posted 1 year ago

“I purchased some left handed nuts which were stainless,and did not fit gal thread, so we’re returned awaiting a refund ,it’s a shame I could not discuss this purchase on the phone before purchasing .”

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Posted 1 year ago

Hi Peter Sorry you are unhappy with your purchased. I have looked at your order and can only see nuts were purchased. If you had purchased nuts and the galv Allthread we would have rang you asking if that was intentional. We have saved many projects by calling customers prior to dispatching an order when things didn't look quite right. Our phone number is on our website and take calls regularly answering questions or provide advice. You can return the nuts for a full refund by sending them back to the address on the invoice. Regards Michael Walker

Posted 1 year ago

“Quick to dispatch, unfortunately, items are not as described.”

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Posted 1 year ago

“It was too thick for my intended purpose so I filed it down. More dimensions on the website would be beneficial. Thanks!”

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Posted 1 year ago

“A number of driver bits were ordered as x 32mm and the invoice says 32mm, but they were only 25mm.”

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Posted 1 year ago

Bolt and Nut Australia is rated 4.9 based on 6,447 reviews