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Briggs and Jones Reviews

4.0 Rating 76 Reviews

74 %

of reviewers recommend Briggs and Jones

Company Reviews

Product Reviews

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Phone:

03338801239

Email:

naomi@briggsandjones.co.uk

Location:

Woodhouse Road,
Sheffield
Renfrewshire
s1 2dd

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Briggs and Jones 5 star review on 3rd March 2023

Briggs and Jones 4 star review on 4th July 2022

Briggs and Jones 5 star review on 30th June 2022

Briggs and Jones 5 star review on 6th May 2022

Briggs and Jones 5 star review on 6th December 2021

Briggs and Jones 5 star review on 8th November 2021

Briggs and Jones 5 star review on 8th November 2021

5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“If you are looking for beautiful, stylish furniture that is out of the ordinary B&J is the place to go. Great products, combined with excellent customer service - shout out to the lovely Naomi - adds up to a company I would have no hesitation in recommending.”

Briggs and Jones 5 star review on 6th May 2022

Posted 2 years ago

“I purchased the stunning Sirella living room range. Customer service was unreal. I wasn’t a reference number I was an actual person to them. I got instant responses on phone and online chat. The service was very personable & they are very accommodating. I had 2 delivery men & I was kept updated by text/email so I knew exactly when they were arriving & they helped me unpack the assembled furniture & place it where I wanted it. I can honestly say it’s the nicest furniture, the finish is amazing & it seems very good quality & very solid. I have already recommended & I will definitely use again. I can’t say enough about this company for people to realise how nice they are and their furniture.”

Posted 2 years ago

“Absolutely fantastic. Great service and such polite people. Very happy and will be ordering from here again”

Posted 2 years ago

“Excellent Sales & Customer Services. High Quality Products and Trustworthy Couriers.”

Posted 2 years ago

Thank you Lynne for your review, we are delighted that you are happy with your purchase.

Posted 2 years ago

“The TV stand looks stunning and expensive. It matches my other marble sets and it has created an atmosphere of grandeur in my living room. The delivery men were very polite I love my new Edina TV stand”

Posted 2 years ago

Dear Ani Thank you for your review, reviews like this make us proud.

Posted 2 years ago

“From my initial enquiry to receipt of my dining table the customer service has been excellent. If I could give them more stars I would. Having purchased lots of furniture for our new house I have dealt with many stores and they stand out by far. I would and will be buying again. I can't recommend Briggs and Jones enough.”

Posted 2 years ago

“The true measure of any good company is how they deal with problems and I can say with confidence Naomi and her team are good to their word selling and delivering quality products and service.”

Posted 2 years ago

“Waited seven months for a previous supplier to deliver furniture, cancelled that order and purchased same item with Briggs and Jones. Order was delivered earlier than deadline, and communication was excellent. I cannot praise them enough for customer service, price and keeping the buyer informed. Would give more than 5 stars if possible.”

Posted 2 years ago

“Got an email to say contact will be made from courier when on way. Was pleasantly surprised with an unexpected knock on the door and the table arrived. Very good considering a lot of places take 10 weeks”

Posted 2 years ago

“Very easy to deal with.Naomi was very professional delivery was bang on time would definitely use again very pleased with the product purchased thank you 10/10”

Posted 2 years ago

“Placed an order with Briggs and Jones, the item took longer than expected to get here as it was coming from Spain. But it was worth the wait and communication along the way from B&J was great.”

Briggs and Jones 5 star review on 8th November 2021

Briggs and Jones 5 star review on 8th November 2021

Posted 2 years ago

“Very happy with our purchase! Really good quality and responsive customer service!”

Posted 2 years ago

Thank you Tanya for taking the time to send us a video, that really looks amazing and we are delighted that you are happy with your purchase.

Posted 2 years ago

“Kept informed throughout the process, really happy with the service from the online chat through to delivery”

Posted 2 years ago

“Excellent furniture, ordered three units in the Monica range fully assembled, it arrived as agreed however a two man delivery would have been better struggled a little getting it in with the delivery guy who was great. Furniture now in situation looks really great and well made. Unfortunately the lights did not arrive with the cabinet, however a phone call quickly resolved the matter.”

Briggs and Jones 5 star review on 4th October 2021

Briggs and Jones 5 star review on 4th October 2021

Posted 2 years ago

Thank you for your wonderful review and taking the time to take some pictures for us.

Posted 2 years ago

“Well packaged delivery, but, could have done with 2 man delivery, as husband struggling with bad back...haven't been able to set it up, as awaiting kitchen fitting, but husband said felt pretty solid.”

Posted 2 years ago

“Everyone comments on my table lamp. It's beautiful and the pictures online do not do it justice. Excellent customer service. Happy overall despite the delays.”

Posted 2 years ago

Hi Deborah, thank you for your positive review despite the extended delays. The global issues are applying a lot of pressure to retailers, our customers faith and patience means a lot to us. Lovely customers like yourself that sit back and allow us to get on with it without applying extra pressure makes our days so much easier and we sincerely thank you for your understanding and patience. Glad you like it!!

Posted 2 years ago

“Our TV stand arrived in beautiful condition, the quality far exceeded our expectations. Naomi kept in regular communication with us throughout. Wonderful company to deal with. Would highly recommend this company.”

Posted 2 years ago

“Excellent service. Quick delivery. Good quality item of furniture.”

Posted 2 years ago

“Great product and great service, first class communication. Very pleased overall.”

Posted 2 years ago

Thank you for your positive review and I am glad you had a good experience.

Posted 2 years ago

“I ordered a beautiful dining room table and chairs on 19th February and due to Covid and the table not passing inspection the 1st time I received it on 14th of June. At first I was pretty angry about the time frame but after talking to Naomi the lovely lady at Briggs and Jones I realised they had really high standards and they wouldn’t deliver sub standard good to me. Briggs and Jones don’t do generic furniture they do high quality unique furniture and when my table and chairs arrived they were well worth the wait. Naomi also made sure that because of my wait that they were built for me by the carrier. I would definitely recommend Briggs and Jones especially if you want something a little bit special.”

Posted 2 years ago

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Briggs and Jones is rated 4.0 based on 76 reviews