Briggs and Jones Reviews

Name: Briggs and Jones
Address: Woodhouse Road, Sheffield, Renfrewshire
Rating: 3.95

4.0 Rating 76 Reviews

74 %

of reviewers recommend Briggs and Jones

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Phone:

03338801239

Email:

naomi@briggsandjones.co.uk

Location:

Woodhouse Road,
Sheffield
Renfrewshire
s1 2dd

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Briggs and Jones 5 star review on 3rd March 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality furniture and very stylish, exactly as on website. Staff very helpful, returned calls on time . Arrived a week later than specified but delivery easy and good delivery men”

Helpful Report

Posted 1 year ago

“Customer service was good The item came earlier than expected and was packaged well The description of the table was poor We were unable to see the table in the showroom which you need to when would have been an advantage although we did see a sample”

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Posted 1 year ago

“The products they supply are of good quality. Keeping customers updated when waiting for an order particularly when they have long lead dates would be appreciated and the reason I did not score 5 *”

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Posted 1 year ago

Thank you for your review, your feedback on keeping customers informed is appreciated, honest feedback is what helps us improve and we are sorry we did not achieve a full 5 star review on this occasion. We are looking at a more efficient way of keeping customers up to date if a delay crops up. We are delighted that you are happy, this is what makes our job worthwhile and it is a shame you did not leave your name with your review so we could thank you again personally too.

Posted 1 year ago

“I placed my order and received confirmation quickly. Unfortunately i had to follow this up some weeks later as i had heard nothing about delivery from the courier. B&J were extremely helpful and followed this up and I now have my unit.”

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Posted 1 year ago

Thank you Julie for you review and I am delighted to see your unit in place

Posted 1 year ago

“Lynette 150cm white high gloss TV Stand. Standard Covid world logistical delays. Both items are lovely when build. The building instructions are not good to follow and it took my brother 4 hours to complete both items. He is very proficient with flat packs / self-builds and he was not happy with the instructions as they were not orientated to screws to what part of the cabinet. TV Cabinet - You can't get a sealed plug through the back hole. Those issues withstanding - they are both lovely pieces of furniture and fit well into my newly built property and its decor.”

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Posted 2 years ago

Thank you Audrey for your honest review and we are pleased to know that despite the issues you are happy with your furniture and have a positive review.

Posted 2 years ago

“Ordered a tv unit, slight delay with delivery but once arrived really pleased - quality is excellent, took a few hours to build and looks amazing with the tv on it, so very happy. Would recommend Briggs & Jones and would definitely look to use them again when I need new furniture,”

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Posted 2 years ago

“Sideboard arrived flat packed ( paid to have it assembled ) but sorted very quickly, great service above all a lovely unit I’m very pleased with it”

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Posted 2 years ago

Briggs and Jones is rated 4.0 based on 76 reviews