Browns Ladders Reviews

4.7 Rating 359 Reviews
95 %
of reviewers recommend Browns Ladders
4.7
Based on 359 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read Browns Ladders Reviews
Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Browns Ladders 5 star review on 31st October 2023
Hamish Wilson
Browns Ladders 5 star review on 31st October 2023
Hamish Wilson
Browns Ladders 5 star review on 5th October 2021
Stuart Sinclair
Browns Ladders 5 star review on 10th August 2021
Richard Hill
Browns Ladders 5 star review on 10th August 2021
Richard Hill
Browns Ladders 5 star review on 18th June 2021
Craig Puleston
Anonymous
Anonymous  // 01/01/2019
Good solid but lightweight product. Extremely flexible, to suit most diy jobs.
Helpful Report
Posted 3 years ago
Was late arriving due to a supplier issue but once notified it arrived the next day.
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Posted 3 years ago
I have bought various ladders from Browns and have always been very happy with them and the process. Unfortunately my recent purchase got stuck at customs (ladder from the USA), but I was kept well informed by the sales team and the issue was very much out of their hands.
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Posted 3 years ago
Good service and good products. Would definitely buy again,
Helpful Report
Posted 3 years ago
The ladder was delivered very quickly. The ladder is sturdy and more stable than a 4 feet ladder. Happy purchase.
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Posted 3 years ago
Very prompt service. Unfortunately the product was slightly damaged though not such as to justify returning it but when I mentioned to the company I was offered a £10.00 discount which I accepted.
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Posted 3 years ago
Ladder delivery as per schedule, some damage on on step but no problem with a replacement and was sent out within 48 hours. Good service back up
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Posted 3 years ago
The order process was very easy and the quality of the ladder met my expectations. The only reason I did not give 5 stars was the lack of contact from the courier. It was fortunate that I was home when delivery was attempted.
Helpful Report
Posted 3 years ago
Thank you to Tracy for sound advice. Nice to do business with a family firm. Went for a Zarges ladder which was delivered quickly.
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Posted 3 years ago
The ladder is great, just as I had expected. There was a long delay in the ladder arriving due to circumstances beyond Browns control however I was kept updated by the company which was great!
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Posted 3 years ago
Ladder arrived well wrapped and in good condition. Disappointed that it could not be delivered for my wife before Christmas. Tracy Taylor - very good. You are lucky to have her.
Helpful Report
Posted 3 years ago
Browns Ladders is rated 4.7 based on 359 reviews