Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

Write Your review

Tell us how Browns Ladders made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ladders were delivered swiftly, but customer service was not helpful to sort out an issue.”

Helpful Report

Posted 3 years ago

“Product delivered promptly. Easy to order on website. Lower price than competitor websites. However product has a different sticker to the picture on the website. It would have been nice to have explained why the appearance is slightly different to the one shown on the website. Also there were no printed instructions for how to fit the product, so I had to Google how to do this. Given that the product I bought was to improve ladder safety, a key part of this would be including adequate instructions to ensure safe use.”

Helpful Report

Posted 3 years ago

“this is an excellent stable ladder with a spike to enter soil however the top few steps are useless as you cannot get two feet on them if i had known this i could have ordered a taller one so not much use to me”

Helpful Report

Posted 3 years ago

“delivered the ladder on time, but difficult to get hold of them via telephone.”

Helpful Report

Posted 4 years ago

Browns Ladders is rated 4.7 based on 359 reviews