Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Browns Ladders 5 star review on 31st October 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no issues ladders duly arrived undamaged courier driver not too helpful”

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Posted 9 months ago

“Good ladders”

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Posted 11 months ago

“very good service good quality product delivered within time”

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Posted 1 year ago

“Very good”

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Posted 1 year ago

“great company, ladder arrived quick but on the website ladder was advertised with free pruning saw that i didn't receive as the supplier company had run out and browns wasnt informed”

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Posted 1 year ago

“Very good on price and delivery, sadly our ladder had a small bit of damage. I didn't have time to contact them for a replacement as it was needed for work, so they didn't get a chance to replace. Would use them again.”

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Posted 1 year ago

“Item ordered and delivered within the time frame stated. 100% smooth process, no complaints at all.”

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Posted 1 year ago

“Good response step ladder looks good quality time will tell.”

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Posted 2 years ago

“Ordered feet for Tripod ladder it arrived within the week............Good”

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Posted 2 years ago

“Good ladder delivered promptly but the instructions were missing. Overall a good service at a competitive price.”

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Posted 2 years ago

“Very happy with my purchase and the prompt arrival. Many thanks”

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Posted 2 years ago

“Bought a Henchman ladder through Browns. Good info on website helped get the size right and ladder was really well packed and protected for delivery.”

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Posted 2 years ago

“Prompt delivery and I am pleased with my ladder.”

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Posted 2 years ago

“Great product, slow(ish) delivery (but then, everything is slow due to Brexit). Overall very happy. Thanks”

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Posted 2 years ago

“good website ,came within delivery dates i just ordered the wrong height so annoyed at myself the description confused me be careful when ordering. good quality”

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Posted 2 years ago

“VERY HAPPY”

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Posted 2 years ago

“Ladders were a bit too heavy.”

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Posted 2 years ago

“On the plus side the ladder arrived within a couple of days. On the minus side it had been rolling around in the back of the delivery vehicle so it was in a right state. On the plus side I reported this on Monday and a new ladder arrived Tuesday.”

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Posted 2 years ago

“Good price and prompt delivery”

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Posted 3 years ago

“Very responsive and quick delivery of a quality product!”

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Posted 3 years ago

Browns Ladders is rated 4.7 based on 359 reviews