Browns Ladders Reviews

Name: Browns Ladders
Address: Glenway Works, Brierfield, Nelson, Nelson
Rating: 4.74

4.7 Rating 359 Reviews

95 %

of reviewers recommend Browns Ladders

Company Reviews

Questions

Metrics

4.7

Based on 359 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01282615517

Email:

info@brownsladders.co.uk

Location:

Glenway Works, Brierfield, Nelson
Nelson
BB9 5NH

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Browns Ladders 5 star review on 31st October 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to use website, excellent service and fast delivery.”

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Posted 1 year ago

“The ladder was bought so that I could clean the bedroom and bathroom windows of my house. The ladder also reaches the gutter with no problem. The ordering process was easy and the delivery guy was very helpful (he carried it into my garage for me). I would recommend using Browns Ladders.”

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Posted 1 year ago

“Great ladder’s very well made should last a lifetime, Delivery was fast and efficient will use again.”

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Posted 1 year ago

“Having fallen off a ladder a few times when cutting hedges I decided it would be best to buy a Henchman Platform 3 legged ladder. I feel a lot safer using this ladder.”

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Posted 1 year ago

“Good price. Brilliant service.... the first one arrived with delivery damage but it was quickly replaced with a pukka one. 👍😎”

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Posted 1 year ago

“Excellent service I have purchased a few times and never had an issue”

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Posted 1 year ago

“Brilliant”

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Posted 1 year ago

“Super service 🙂”

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Posted 1 year ago

“Strong, lightweight and easy to use.”

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Posted 1 year ago

“Great selection of products and efficient, helpful team.”

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Posted 1 year ago

“Excellent service and product.”

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Posted 1 year ago

“Dealt with Browns for some years and their deliveries and customer care are excellant”

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Posted 1 year ago

“Great Product at the right price. Arrived on time . What more can you ask.”

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Posted 1 year ago

“Great service, prompt delivery, excellent product. Spot on!”

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Posted 1 year ago

“We had the PAIO360] Henchman 3.6m Professional Platform Tripod Ladder With 3 Adjustable Legs. It is a great ladder and does what it says. Was very stable on soft ground and still felt very stable when at the very top of the ladder. Platforms were comfortable to stand on.”

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Posted 1 year ago

“Great service from the first email I sent to them, regarding postage for the item I wanted to Purchase, when I rang to place order and pay over phone the lady was fantastic (Tracy) I think her name was. She went above and beyond to assist me with everything from the emails to the final ordering and payment. Great company, great staff and brilliant product, very happy with it. Arrived within 3 days and I live outside the Uk, but within the British isles. Can’t recommend enough, will definitely be using again.”

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Posted 1 year ago

“Great service, brilliant price would happily use again.”

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Posted 1 year ago

“Great Service from Browns, appeared cheapest from my searches and will be using again after my experience with Browns. I emailed a question regarding a ladder, then later saw a diagram which explained my question and made the order. The next morning Cathy called before posting to make sure I was completely happy as she’d seen my question. Posted that day and Ladders arrived promptly after. Won’t bother looking elsewhere in the future.”

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Posted 1 year ago

“Our new Hendon ladders have just arrived after only 3 working days from ordering. They are fantastic. Great personal service from telephone enquiry through to receiving the ladders. Oh, and they were the best price and we got a free set of secateurs! Happy days. Would certainly recommend”

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Posted 1 year ago

“Fantastic service. Product was ordered and delivered within 24 hours.”

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Posted 1 year ago

Browns Ladders is rated 4.7 based on 359 reviews