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Traditions Reviews

4.9 Rating 2,341 Reviews
97 %
of reviewers recommend Traditions
4.9
Based on 2,341 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Traditions Reviews

About Traditions:

We have the most comprehensive collection of ornaments, folk art and collectibles as well as decor for every holiday and occasion that you celebrate!

Visit Website

Phone:

8187109747

Email:

ryan@christmastraditions.com

Location:

8039 Deering Ave,
Canoga Park
California
91304

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Love my cat candlesticks. Packaged well and arrived promptly.
Helpful Report
Posted 3 months ago
We appreciate the feedback, Shannon! You got some awesome Halloween decor! Enjoy!
Posted 3 months ago
She arrived safe and sound.
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Posted 3 months ago
We appreciate you letting us know!
Posted 3 months ago
Cutest little shop with some excellent products and wonderful customer service!!!
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Posted 3 months ago
Thank you so much for your kind words, Hope! We're thrilled you enjoyed your experience with us and found our family business to be charming. We can’t wait to welcome you back soon!
Posted 3 months ago
Neat little haunted tree block sign, just what I was looking for. It shipped quickly and was packaged very securely.
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Posted 3 months ago
We love that block sign too, Debbie! Thank you for shopping with our family business.
Posted 3 months ago
I wanted this Pringles ornament because it's an 'inside joke' for friends. The quality of the ornament is excellent and the packaging was great! From the time I ordered the ornaments to the time I received them was very prompt; in fact I received my order earlier than expected.
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Posted 3 months ago
Glad we could be in on the "inside joke" with you! Thank you for shopping with us and for the 5 star review.
Posted 3 months ago
Love her had been sold out...
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Posted 3 months ago
I ordered a Halloween item and it arrived in a very short time. Unfortunately the item was broken, not because of packing but manufacturing. Traditions immediately called me back and issued a shipping label to return the item. The customer service is fantastic. I will definitely buy from this company again.
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Posted 3 months ago
Thank you so much for your kind words, Connie! We're so glad our customer service team could assist you promptly. We appreciate your understanding and look forward to serving you again in the future!
Posted 3 months ago
The 'Traditions' experience has restored my faith in ordering online! I was informed step by step of the ordering process & delivery. Efficient & reassuring. APPRECITION!!
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Posted 3 months ago
Thank you for sharing your wonderful experience with us! We're so glad to hear that our communication and efficiency made your online ordering enjoyable. We truly appreciate your support!
Posted 3 months ago
The most fun website to browse and buy if you're into vintage and whimsy. Purchases are carefully wrapped and promptly shipped, although sometimes they take a little longer to arrive than I would prefer. The option of a small upcharge to "free delivery " to arrive in 3 business days would be appreciated.
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Posted 3 months ago
Thank you for the 5 star review! We're so glad to hear you enjoy browsing our vintage style decor. We appreciate your feedback regarding shipping times and will definitely consider the option for faster delivery in the future. Can't wait to see you back for more treasures!
Posted 3 months ago
The pieces I ordered were perfectly pack and I really love my purchase.
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Posted 3 months ago
Thank you for the feedback and the 5 star review, Cindy!
Posted 3 months ago
I keep coming back time and time again! No matter what kind of decor you’re looking for, Traditions is sure to have something for you with thousands of beautiful pieces! My order shipped the very next day and arrived very thoughtfully packed as to avoid any damage during transit. I love that this is a small business and you can really feel the personal care that goes into each order. Shout out to Debi and Vincent for an awesome job!
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Posted 4 months ago
Thank you so much for your wonderful review, Julianne! We're delighted to hear you love our selection and the personal touch in our service. Debi and Vincent will be thrilled to know their efforts are appreciated! We can't wait to see you again for your next decor adventure!
Posted 3 months ago
I've been collecting vintage Halloween figurines for several years and Jack Squash is, by far, my favorite. He's a unique addition to my collection and a favorite of my family.
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Posted 4 months ago
We are so happy we could help you add such a great piece to your Halloween collection, Linda! Thank you for shopping with us and for the 5 star review.
Posted 4 months ago
Absolutely love my Large Witch bucket… very cool! Love the vintage look✨
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Posted 4 months ago
Isn't that a great piece, Susan! Enjoy and thank you for shopping with us and for the 5 star review.
Posted 4 months ago
Traditions is a great store for holiday stuff. They have a great variety of choices in all different price ranges. The staff is very helpful and friendly and really nice. I love going there and checking everything out.
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Posted 4 months ago
We really appreciate you as an in store customer, Stefanie! Thank you for the compliments and for the 5 star review.
Posted 4 months ago
I started collecting Lori Mitchell figurines. I have some for each season and holiday. My grandkids love them and so do I! Very well made and adorable.
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Posted 4 months ago
We too love the Lori Mitchell line for all of the holidays and all of the special days in between! We are happy we can help you collect them! Thank you for the 5 star review.
Posted 4 months ago
Received both items promptly. Love them both
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Posted 4 months ago
We appreciate the feedback, Jacqueline! Thank you for the 5 star review.
Posted 4 months ago
I appreciate the care they took in ensuring everything was wrapped well, so nothing would arrive broken. Very happy with my purchases! Everything is so cute and they arrived quickly.
Traditions 5 star review on 10th September 2025
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Posted 4 months ago
We appreciate the feedback about how the items were packed, Jessica! We're thrilled to hear that your items arrived safely and quickly. Your satisfaction means the world to us, and we look forward to serving you again!
Posted 4 months ago
I have been a customer for a long time and I have never been disappointed by any purchase. Carlos and Carmella are wonderful! As always well crafted and beautiful and I already have them displayed. A wonderful addition to my Halloween collection. Thank you for your great customer service and always attention to detail.
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Posted 4 months ago
We couldn't agree with you more, Roxanne! Those two new Joe Spencer dolls are a fabulous addition to his Halloween collection. We appreciate your loyalty and shopping with us over the years!
Posted 4 months ago
all adorable!
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Posted 4 months ago
We appreciate the feedback, Laura!
Posted 4 months ago
Gus the ghost is SO adorable. He arrived fast and well packaged. I loved that I was able to purchase from a small business.
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Posted 4 months ago
We appreciate that you support our family business! It means a lot to us. Thank you for the 5 star review.
Posted 4 months ago
Traditions is rated 4.9 based on 2,341 reviews