Traditions Reviews

Name: Traditions
Address: 8039 Deering Ave, Canoga Park, California
Rating: 4.90

4.9 Rating 1,753 Reviews

97 %

of reviewers recommend Traditions

4.9

Based on 1,753 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Traditions:

We have the most comprehensive collection of ornaments, folk art and collectibles as well as decor for every holiday and occasion that you celebrate!

Visit Website

Phone:

8187109747

Email:

ryan@christmastraditions.com

Location:

8039 Deering Ave,
Canoga Park
California
91304

Traditions 5 star review on 15th May 2025

222

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your product was sadly misrepresented. The online photo showed a very porcelain white faced doll. The one I received had a burlap brown bag face! After complaining you are still advertising it with a white face!! Oh well”

Helpful Report

Posted 5 days ago

We are sorry you were so disappointed by the face color of the Miss Liberty by Joe Spencer. We try to take new pictures of the items if they come in looking differently than what we have pictured in the past, Jeannie. We don't have control over the manufacturing of these items so therefore we don't have control over the face color either. As for not re-picturing the doll right away that is because our webmaster who also takes the pictures was off on a much deserved vacation. But as you can see, if you look at our site we rectified that situation the minute he returned. We do listen to our customers and it is important to us to make sure we represent the items we sell on our website correctly, which is why we take our own pictures and don't rely on manufacturer photos that often are years old. Debi Owner of Traditions

Posted 3 days ago

“I still have not received my order. It’s been very disappointing”

Helpful Report

Posted 4 months ago

We see that your order has been delivered! You chose USPS Ground Advantage which at times can take a little longer than expected. Enjoy!

Posted 4 months ago

“My item has not been delivered to ups It was ordered on 12-18”

Helpful Report

Posted 5 months ago

“Terrible product, glitter everywhere. Near impossible to remove from packaging without damaging the product. Eventually discarded them, complete waste of hard earned money. I will never be ordering from your company again and will warn other potential customers”

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Posted 6 months ago

Frank, we are so sorry you were disappointed in the GOLD GLITTERED STAR GARLAND you ordered. Keep in mind that the 2nd word in the description was glitter, which means that it would have a lot of glitter. However, no need to be upset at us or the product! If you don't like it, please contact us, we will of course send you a return label and refund you. It is that easy!

Posted 6 months ago

“I haven't received my item. According to tracking, my order is somewhere in Missouri due to shipping label error.”

Helpful Report

Posted 6 months ago

We checked on your package and it is in a processing facility near you. We really apologize for their inefficiency. We shipped your item within hours of receiving your order. Please contact us so we can make this right for you!

Posted 6 months ago

“I ordered a Halloween outside display, it was $40 n I got just a usp device without a projector needed to project the display. I have gotten similar projectors that have the usp, chip or display imbedded , so you just need to plug the projector in . My previous outside projector purchased was under $40. Since no projector was included on my purchase from Traditions , it is useless!!”

Helpful Report

Posted 7 months ago

Hi Lynn, We're sorry to hear that you're unhappy with your purchase! We try to make it very clear that the Projection USB is just the USB containing video files. No where on the product's page does it state that a projector is included. The product description states: "This product is to be used alongside a projector (not included)". Regardless, we would be happy to pick up the order and issue you a refund. Please reach out to support@christmastraditions.com & we'll get this taken care of. Thank you again for shopping with us & happy holidays!

Posted 7 months ago

“Oh dear! This is one of my most disappointing purchases... it was $70 but looks like it's worth $10.”

Helpful Report

Posted 1 year ago

We are very sorry to hear how disappointed you are Marylee. The handmade item by Vintage by Crystal is one of our most popular, but we don't want you to keep something you don't love, so please contact us and we will be happy to pick it up and refund you.

Posted 1 year ago

“Took my money an we have not received the item”

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Posted 1 year ago

Taylor, we are sorry you didn't contact us about this before leaving a very negative review. You placed your order on January 29th it was shipped to you on January 30th and delivered to you as you can see below on February 2nd at 4:02pm by the USPS at your mailbox. Delivered Delivered, In/At Mailbox BROOKLYN, NY 11217 February 2, 2024, 4:02 pm

Posted 1 year ago

“I have not received my order!”

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Posted 1 year ago

“Tree topper was crooked,must have been a second”

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Posted 1 year ago

Eugene, please reach out to us through our support email and we will be happy to take care of this crooked tree topper for you. We don't sell seconds, but we are more than happy to help you!

Posted 1 year ago

“I have not received them! Please advise!”

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Posted 1 year ago

“I’m waiting for the company to get back to me about returning my black tree. The tree appears to have manufacturing defects that I feel should have been discovered furring the quality check. I can’t return it until I hear back on the return process and approval.”

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Posted 1 year ago

“The item is ver heavy. The light on this is very poor and hardly lights. The vapor produced can hardly be seen. Do not buy.”

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Posted 1 year ago

Anthony, we are so sorry to hear you don't love this Halloween cauldron. Is it possible you didn't put enough water in it to make the smoke/steam come out the top hole? We had one in our display section for weeks and it is very hot here in CA, so we had to put water into it sometimes 2 or 3 times a day to make sure it was producing the smoke at maximum efficiency and effect.

Posted 1 year ago

“Still waiting never received my package”

Helpful Report

Posted 1 year ago

Evelyn, here is the tracking information saying it was delivered to you on July 11, 2023. Your shipment 1Z23VW880308032016 Delivered On Tuesday, July 11 at 4:27 P.M. at Front Door

Posted 1 year ago

Traditions is rated 4.9 based on 1,753 reviews