Traditions Reviews

Name: Traditions
Address: 8039 Deering Ave, Canoga Park, California
Rating: 4.90

4.9 Rating 2,342 Reviews

97 %

of reviewers recommend Traditions

4.9

Based on 2,342 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Traditions:

We have the most comprehensive collection of ornaments, folk art and collectibles as well as decor for every holiday and occasion that you celebrate!

Visit Website

Phone:

8187109747

Email:

ryan@christmastraditions.com

Location:

8039 Deering Ave,
Canoga Park
California
91304

Traditions 5 star review on 20th December 2025

Anonymous

Traditions 5 star review on 19th December 2025

Alexandra

Traditions 5 star review on 17th December 2025

Alyson

272

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I placed an order it was shipped out fast and was received packed great and in perfect condition. I would definitely recommend this company and will be ordering from them again.”

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Posted 1 year ago

We appreciate your recommendation and the 5 star review!! Thank you for shopping with us!

Posted 1 year ago

“Ghostly Stew arrived as adorable as he looks on line. Big fellow who will have a place of honor come Halloween.”

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Posted 1 year ago

We can't agree with you more, Alison! Johanna Parkerk's Ghostie Stew is just awesome. Thank you for shopping with us!

Posted 1 year ago

“The best Halloween store online! Huge selection of quality items, lightening fast shipping, professionally packaged and always delivered in perfect condition. My go to for all Halloween.”

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Posted 1 year ago

We appreciate all of your compliments and love the new moniker....lightening fast shipping!! We do aim to be speedy! Thank you for your long term patronage, we truly appreciate it!

Posted 1 year ago

“As a long term customer, I am very pleased to provide a favorable overall review. Customer service and product quality have always been outstanding. If I had to select one outstanding feature it would be your well organized search engine. It allows me to be very specific when looking for items to purchase.”

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Posted 1 year ago

As a long term customer, you have seen all of the changes on our site over the years, so it means a lot that you continue to shop with u, love our products and customer service.......and most importantly our search function, they we spent a long time implementing!! Thank you for the 5 star review, Darlene!!

Posted 1 year ago

“Excellent service and fast delivery”

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Posted 1 year ago

Thank you for shopping with us and for the 5 star review, Josue!

Posted 1 year ago

“Excellent service. My order was shipped promptly and very well packaged so it arrived safely and free from damage.”

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Posted 1 year ago

Those are all words we like to hear, Jason! Thank you for shopping with us and for the 5 star review! Enjoy!

Posted 1 year ago

“Traditions is my favorite place to order such nice reproduction vintage pieces. They have such a nice and helpful staff and were so fast at replacing a broken witch I received. I just love all the items that I have ordered and will continue to shop from Traditions for years to come!”

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Posted 1 year ago

Your review makes us feel like we are accomplishing our goal to bring great products that love the holidays as much as we do, while offering great customer service and speedy shipping! Thank you for the 5 star review.

Posted 1 year ago

“I love all of the unique items and huge selection at this store. The extra care put in to delivering items in great shape is very appreciated.”

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Posted 1 year ago

Thank you so much for your 5-star rating of Traditions! We truly appreciate your support and kind words.

Posted 1 year ago

“The perfect place to shop! User friendly, fast to react and products always delivered in perfect condition.”

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Posted 1 year ago

Thank you, Rich! We couldn't be happier or more proud to read your review of our store!

Posted 1 year ago

“Box was banged up but thankfully everything was undamaged. Loved the items. Would order from them again.”

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Posted 1 year ago

We are so glad you had a good experience with us, even with a banged up box!

Posted 1 year ago

“Love this store always has all the best stuff. Very friendly. Will continue to buy from here.”

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Posted 1 year ago

We do our best to find the most interesting and appealing decor for all of the holidays, so thank you for shopping with us Caiden!

Posted 1 year ago

“I found exactly what I was looking for on this site! When the purchase was received, it was in excellent condition. The item was a birthday gift for my sister- we both LOVE to decorate for Halloween - and she was thrilled. I will definitely order from this site again and now my sister will be a customer as well!”

Traditions 5 star review on 5th August 2024

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Posted 1 year ago

We love stories and reviews like yours, Marilyn! It just makes us happy and even more so for what we do through our store Traditions.

Posted 1 year ago

“A wonderful experience with the Traditions store. I love everything I purchased!”

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Posted 1 year ago

“I got the Halloween owl boy for my collection of trick or treaters.”

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Posted 1 year ago

“That was fast shipping! Love, love my Aryana Moon Doll. A perfect addition to my MacKenzie black and white collection.”

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Posted 1 year ago

“Traditions is such a happy store. I love adding to my holiday collection, and they carry such great pieces by unique artists. I also love the ease of getting gift certificates for my friends and family members. They are always so grateful and I am always atress-free.”

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Posted 1 year ago

........and your review made us so happy, Macon! Last year we rebranded our store to say, "We Sell Happy!" and it thrills us to hear that you feel that way! Thank you for shopping with us and for the 5 star review!

Posted 1 year ago

“First time I’ve shopped with Traditions and everything went smoothly!! Will definitely shop here again and recommend to others!”

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Posted 1 year ago

We really appreciate the enthusiastic review of our family business....Thank you, Joan!

Posted 1 year ago

“Always love the items I purchase from Traditions!”

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Posted 1 year ago

We love hearing that, Lonnie! Thank you for the 5 star review.

Posted 1 year ago

“I normally have a good experience with Traditions; however, this time it was just okay. My order got lost in the mail, and I understand this can happen from time to time. However, I do not think it is the buyer's responsibility to track down a missing package-that should be on the seller. I reached out multiple times about this and was brushed off and told this happens all the time, though it has never happened to me before. I finally gave up and filed a missing package report with USPS, and the package was found. Ordering and delivery should never be this stressful. You did return my shipping cost, but I felt customer service was lacking with this purchase.”

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Posted 1 year ago

Hi Marianne, We're so sorry about the wait and the unexpected long delivery! As stated during our conversation, we needed to wait 7 days before we could file a missing package claim / search request with USPS (the seventh day was on a Saturday and our support department does not file claims during the weekend). We certainly did not expect or want you to have to contact the carrier directly! Your package was insured and we would have sent out a replacement or refunded you in full if the package was truly lost. Unfortunately, we've had several similar cases over the last two months with USPS Ground Advantage shipments. Tracking / delivery can take over a week to update. Again, we apologize for the delay, and hope you will continue to shop with us. We really appreciate your business.

Posted 1 year ago

“While I was pleased with how quickly my order shipped, I still haven't received it nearly two weeks later. I realize this is an issue with USPS and not the company, but I cannot give a review of a product I have not yet received.”

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Posted 1 year ago

Dang! We are so sorry, Amber.....we hate to wait especially for something as cool as the piece you ordered is. Please keep in touch and let us know if you don't receive it in another week. We checked with the PO and it is in your state finally!!

Posted 1 year ago

Traditions is rated 4.9 based on 2,342 reviews