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CitizenPath Reviews

4.9 Rating 959 Reviews
98 %
of reviewers recommend CitizenPath
Read CitizenPath Reviews

About CitizenPath:

CitizenPath makes it easy and affordable to prepare USCIS immigration forms. Designed by immigration attorneys, the online immigration service catches mistakes and omissions that create delays and rejections on applications.

You may not need an immigration lawyer, but you need CitizenPath to help you get the best processing times. Preparing a complete application package with strong supporting documentation is the best way to get quick results.

We even provide detailed filing instructions so you know exactly which supporting documents to include with your application. In fact, we guarantee USCIS will approve your application.

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Worst customer service. Very hard to get hold of them.
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Posted 1 year ago
We're very sorry you had a difficulty reaching us today. It's our desire to respond to everyone as quickly as we can. However, it's more important to us to provide knowledgeable support. We don't have a giant call center like AT&T and pass you along to each department. The person who answers the phone can generally answer your questions on the spot. Sometimes that means there is a wait. We apologize it is necessary to help sometimes. If you leave us an email or voice message, we always follow up with our customers. You are everything to us.
Posted 1 year ago
Super convenient and very easy ro use..
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Posted 1 year ago
Thank you. We appreciate you taking the time to review us.
Posted 1 year ago
Your Help Desk appears to be severely understaffed—I am trying to connect with a human right now and they are handling 3 chats and a phone call at the same time. Not their fault that they are slow to respond but your management’s. Stop sucking all the cash for CEO compensation and offer real help!
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Posted 1 year ago
We're so sorry you had to wait. This isn't the typical workload of chats and inquiries handled by one person. Generally, our customers are able to get through more quickly. Yet, we'll look for ways to improve this response. We hope you notice that you always reach someone who is qualified to respond to your questions. In other words, we don't staff people just for the purpose of answering the phone like a call center. You always get knowledgeable help. Sometimes the wait is a little longer. We apologize for this. Thank you for taking the time to notify us of the problem.
Posted 1 year ago
Very proactive per excellent. They are always ready to assist you when the needs arise. But you need to improve on answering calls
CitizenPath 5 star review on 18th December 2023
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Posted 1 year ago
Thank you for sharing your experience.
Posted 1 year ago
This is a great service. CitizenPath makes difficult forms understandable.
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Posted 1 year ago
We're so glad that it helped you. Thanks for sharing.
Posted 1 year ago
It was easy to understand and do.
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Posted 1 year ago
Perfect. That's what we're here for. Let us know if we can help more. Thanks
Posted 1 year ago
Excellent job
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Posted 1 year ago
Thanks again
Posted 1 year ago
Amazingly easy to fill and always someone available to answer your questions.
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Posted 1 year ago
Thanks for noticing our live support. Our people care about making sure everything is perfect for you.
Posted 1 year ago
Very easy to fill out. Special thanks to Mayra for being available throughout the process with tremendous patience.
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Posted 1 year ago
Thank you for letting us know that Mayra did such a great job helping you.
Posted 1 year ago
Quick and Easy!
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Posted 1 year ago
Thank you for choosing CitizenPath
Posted 1 year ago
Quick and Easy!
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Posted 1 year ago
Thank you for choosing CitizenPath
Posted 1 year ago
Very easy and convenient
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Posted 1 year ago
We appreciate you taking the time to leave us feedback. Thank you.
Posted 1 year ago
It was very easy to understand.
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Posted 1 year ago
Great. We love to know that we've helped our customers understand the immigration process. Thanks for your feedback.
Posted 1 year ago
Top-Notch
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Posted 1 year ago
We're thankful to have your review your business. Let us know if we can help more. Our team is available to you if you have questions during the process.
Posted 1 year ago
This is my second time using CitizenPath, they always make filling out the form easy and give you plenty of support when needed
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Posted 1 year ago
Awesome. Thank you for being a repeat customer. That means a lot to us!
Posted 1 year ago
I hope all of are okay
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Posted 1 year ago
Thank you. We hope you are good as well.
Posted 1 year ago
There are so many reasons to love this website. As a former immigration officer, I can say this service is amazing. Guidance on key issues is accurate, and I even learned a few things. CitizenPath is an exceptional value for anyone who wants to make sure they are filing these important documents correctly. Very impressed.
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Posted 1 year ago
Thank you for sharing your experience. We enjoyed helping your and you spouse.
Posted 1 year ago
It made it so much faster and easier to fill in the green card application. I feel way more confident about my approval. I totally recommend it.
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Posted 1 year ago
We look forward to helping you at the next step. Thanks for trusting us to assist you with this process.
Posted 1 year ago
great path for this.
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Posted 1 year ago
We're so pleased to hear you found our service helpful. Thank you for your review.
Posted 1 year ago
It was great
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Posted 1 year ago
Thanks for your feedback sir.
Posted 1 year ago
CitizenPath is rated 4.9 based on 959 reviews