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CitizenPath Reviews

4.9 Rating 946 Reviews
98 %
of reviewers recommend CitizenPath
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About CitizenPath:

CitizenPath makes it easy and affordable to prepare USCIS immigration forms. Designed by immigration attorneys, the online immigration service catches mistakes and omissions that create delays and rejections on applications.

You may not need an immigration lawyer, but you need CitizenPath to help you get the best processing times. Preparing a complete application package with strong supporting documentation is the best way to get quick results.

We even provide detailed filing instructions so you know exactly which supporting documents to include with your application. In fact, we guarantee USCIS will approve your application.

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Overpriced for what we got.
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Posted 1 month ago
We do appreciate your feedback. We would love to learn more. We provide extremely low prices compared to attorneys and similar services. Was there something more you expected to receive from us? What more can we do to impress you. We provide a guarantee of approval and we have unlimited customer service to help you.
Posted 4 weeks ago
Even though the guidelines are really easy to follow, it does cover some cases like the c(11) category where the admitted people is paroled and they're able to apply for an EAD. Your guide indicates that an I-94 should be attached to the EAD renewal package. However, aliens in this category are not given the I-94 at the ports of entry.
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Posted 2 months ago
Thanks for taking the time to give us feedback, but your statement is not accurate. Our instructions for this example say to include evidence of a lawful entry. The Form I-94 is listed as one way to provide this evidence. There are applicants applying under the c(11) category who do have a Form I-94, Arrival Departure Record.
Posted 2 months ago
Pretty well reviewed
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Posted 3 months ago
Thanks for taking the time review, but your comments are a bit mysterious. If something didn't go absolutely perfectly, we would love to know how we can approve.
Posted 3 months ago
Thank you citizenpath
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Posted 11 months ago
Thank you. Is there anything that we can improve on? You only gave us 3 stars?
Posted 11 months ago
Service was okay. A little pricey. You can just fill out the i-130 form online at uscis for free. And they did not say how to send pictures for review.
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Posted 1 year ago
We're so sorry we couldn't impress you more. USCIS forms are always free. But USCIS will not protect you from mistakes and answers that cause problems to both your case and family members' immigration. They simply "collect" your information on their forms. Our service actively alert you if there is a problem. There are countless ways that people create problems on their own without even realizing it.
Posted 1 year ago
Your Help Desk appears to be severely understaffed—I am trying to connect with a human right now and they are handling 3 chats and a phone call at the same time. Not their fault that they are slow to respond but your management’s. Stop sucking all the cash for CEO compensation and offer real help!
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Posted 1 year ago
We're so sorry you had to wait. This isn't the typical workload of chats and inquiries handled by one person. Generally, our customers are able to get through more quickly. Yet, we'll look for ways to improve this response. We hope you notice that you always reach someone who is qualified to respond to your questions. In other words, we don't staff people just for the purpose of answering the phone like a call center. You always get knowledgeable help. Sometimes the wait is a little longer. We apologize for this. Thank you for taking the time to notify us of the problem.
Posted 1 year ago
CitizenPath is rated 4.9 based on 946 reviews