Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,564 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

320

Anonymous

Anonymous // 01/01/2019

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English

“The new Citizen Eco Drive was delivered within a couple of days of ordering. It arrived undamaged with good packaging. I have purchased many Citizen Eco Drive watches over the last 20 years for myself and for my family members. The Citizen watches have been given as valued gifts for my direct and extended family members who still cherish them today. The Citizen Eco Drive watches are excellent time keepers, made from quality components and are excellent value for money. I would not hesitate in recommending Citizen Watch UK.”

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Posted 2 years ago

“this was a birthday gift for my wife she was very happy with the overall design and love the size of the face so easy to see”

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Posted 2 years ago

“This is my second Citizen Watch. The watch is lovely but the pink leather strap is very disappointing. It allows the watch to slip sideways on my wrist and I cannot adjust things to make it stay put. The watch face seems slightly too heavy for the strap to support. Is there a metal strap option available for this watch?”

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Posted 2 years ago

“A unique looking watch, looks great with the right colour scheme. Wife is very happy with this Xmas present”

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Posted 2 years ago

“does what it says on the tin”

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Posted 2 years ago

“Very nice and stylish watch,with very smart strap,just another quality Citizen product,have many and they just keep on looking great and working perfectly”

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Posted 2 years ago

“Very prompt delivery. Very good communication services. Fantastic quality product. Citizen has always been a pinnacle of the quality offerings. This is my second citizen watch and I am extremely satisfied with the quality and service provided.”

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Posted 2 years ago

“Good fast customer service.”

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Posted 2 years ago

“Great fast service”

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Posted 2 years ago

“the watch ⌚️ i received has no multi colour only plain! so so disappointed and regret buying it”

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Posted 2 years ago

Thank you very much, Carolyn, for your feedback. We apologise for any inconvenience you may have faced with your order, unfortunately the Mother-of-Pearl dials are a natural material and the colour variations may occur. If you are not completely satisfied with your order, please contact our Customer Support Team at support@citizenwatch.co.uk to arrange either a replacement watch or refund.

Posted 2 years ago

“A brand I am very familiar with, Citizen watches remain one of the best brands in their affordable price range.”

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Posted 2 years ago

“Quality watch , very pretty & delicate on my very slim wrist & my go to brand because of the eco drive, never have to buy batteries”

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Posted 2 years ago

“Excellent watch and fantastic service from Citizen”

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Posted 2 years ago

“They were very prompt on delivery and a great company to buy from.”

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Posted 2 years ago

“Excellent service, fast delivery and stunning watch.”

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Posted 2 years ago

“Swift delivery and well packaged. My second Citizen watch and probably not my last!”

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Posted 2 years ago

“This would be my 7th Citizen watch and have always been happy with them. The new smartwatch is great as it has dual time so when travelling all I have to do is change/add the country. It was easy to set up.”

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Posted 2 years ago

“Lovely watches, quality build, great website and delivery.”

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Posted 2 years ago

“Exceptional watch with great strap that suit those with a larger wrist”

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Posted 2 years ago

“They make good watches with good value”

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Posted 2 years ago

Citizen Watch UK is rated 4.8 based on 1,564 reviews