Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,564 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 18th January 2026

320

Anonymous

Anonymous // 01/01/2019

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English

“Love this watch, a basic quality timepiece. My 5th Citizen and just as good.”

Citizen Watch UK 5 star review on 10th January 2024

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Posted 2 years ago

“It’s a great watch and I like it”

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Posted 2 years ago

“Popping dial and reliable movement. Top notch.”

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Posted 2 years ago

“Lovely big watch and great real leather strap my 2 nd citizen watch.. great!”

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Posted 2 years ago

“Has a question before purchasing and they responded quickly. Unfortunately the watch is not good, see review!”

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Posted 2 years ago

“Good website, easy process and quick deliver. What's not to like”

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Posted 2 years ago

“My wife loves her new watch and we both rate Citizen highly!”

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Posted 2 years ago

“Great customer service, excellent communication, quick delivery, perfect product and packaging.”

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Posted 2 years ago

“The watch itself looks great and my son was very happy without. Unfortunately the box was damaged and it made the Christmas gift look like it was 2nd hand. I have attached a photo.”

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Posted 2 years ago

Hi Lisa, I am deeply sorry to hear your box has arrived damaged. We ensure all of our orders to be delivered safely and efficiently. Hopefully, we can rectify your experience by shipping you a brand new box for your watch. Our support team will be with your shortly with a solution.

Posted 2 years ago

“A really good stand out watch. A great appearance”

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Posted 2 years ago

“Excellent service. Great watch, son is so pleased with his first grown up watch. Thank you”

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Posted 2 years ago

“Well made , high quality , excellent time keeper , I'm a very happy owner 😀”

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Posted 2 years ago

“When i got this watch it was better looking than on the picture :) I had small "thing " so I could shorten the bracelet at home without need of going to specialist 😀 looks good and feels good. Really pleased 😀”

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Posted 2 years ago

“I ordered my ladies strap watch the week before Christmas hopeing it would arrive before the weekend which it did very well packed and the courier was very good. I registered it and was given an extra year's warranty,my watch has a very clear face. And the strap is very comfortable. So pleased with it and would recomend to all .”

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Posted 2 years ago

“Very pleased with my new watch.Dispatched and arrived very quickly,I was always kept informed on its journey to me. I had my links taken out and it now fits perfectly on my wrist. More than satisfied with my purchase.”

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Posted 2 years ago

“I bought this watch for my wife for Christmas. She was very pleased to receive it. It is stylish and she can read the time very easily as the dial is very clear. All-all a very good purchase.”

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Posted 2 years ago

“beautiful well designed watch”

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Posted 2 years ago

“Good efficient service, watch was dispatched and delivered within 3 days”

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Posted 2 years ago

“Citizen watches represent great value for money. The build quality is great and the dive watches have trusted waterproof ratings. Citizen UK are easy to deal with. The web site is easy to use and the delivery time is great. Should there be a problem with your purchase then Citizen have a free and simple returns policy. I would recommend Citizen watches.”

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Posted 2 years ago

“Excellent service great watch for a Star Wars fan subtle and classy”

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Posted 2 years ago

Citizen Watch UK is rated 4.8 based on 1,564 reviews