Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“Arrived in quick time and fits perfectly love the watch have had many compliments”

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Posted 3 months ago

“This is my third watch from citizen after purchasing my first which was a Skyhawk I have never bought another brand love the accuracy and it’s very easy once you know how to set the time to the different time zones when I travel, fabulous watches would recommend it to frequent flyers traveling around different time zones around the world.”

Citizen Watch UK 5 star review on 30th September 2025

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Posted 3 months ago

“Promaster Diver 'Ecozilla' BJ8058-06L (Yellow Strap & Blue Dial) Love this watch, oversized but fit is perfect due to the integrated strap. The colour combination of the yellow strap with a blue dial looks amazing, the yellow minute hand stands out even underwater. The loom has a hint of blue and is super bright initially, once settled it lasts for hours overnight. This is my new daily wear and is easy to read even without my glasses.”

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Posted 3 months ago

“Elegant classic watch”

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Posted 3 months ago

“This is the first time Ive purchased from Citizen online, and it was a simple and efficient process. Guidance was sent on what to expect and I was kept informed though the delivery. The watch, a gift for my husband, is lovely and he is really very happy with it. Using the guidance on setting the time and date was clear. Overall a fantastic buy.”

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Posted 3 months ago

“Puchased the BM7630-80L in blue and this beautiful watch looks and performs stunningly well. Just the right thickness to be both a sports watch and an elegant dress watch, so double the varsatilaty. The dial has just mark, no numbers, but is easy to read at a glance. Purchased this to be both an everyday sports watch as well as being able to wear it at more formal occassions and it hits the mark on both counts. The bracelet is all in a lovely silver and there is no colour or material distinction between the bracelet or the watch case. All-in-all a very good purchase and very pleased. You can also get Citizen to adjust the bracelet, making sure you use their printout ruler and measure accurately, and the results should be a perfect fit without having to adjust yourself. Mine was an absolutely perfect fit.”

Citizen Watch UK 5 star review on 29th September 2025

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Posted 3 months ago

“Absolutely 💯 in love with my new watch ⌚️”

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Posted 3 months ago

“Wow great service ! Adjusted the bracelet to my size and delivered in 3 days . My watch was half price and is one that requires no battery . Over the moon !”

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Posted 3 months ago

“The watches I have bought over the years the eco drive ones are the first choice to wear. They are colourful and comfortable to have on your wrist. Many of my friends make nice comments about how nice they look.”

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Posted 3 months ago

“I bought this watch for my son's 21st birthday, and he couldn't have been happier with it. The craftsmanship and design really stood out to me as well so much so that I'm now considering getting one for myself. It's a timeless piece that made a special occasion even more memorable.”

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Posted 3 months ago

“Excellent size , elegant classic look”

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Posted 3 months ago

“Watch arrived very quickly.”

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Posted 3 months ago

“Nice website Fast delivery Good price Excellent service received”

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Posted 3 months ago

“I have been a fan of Citizen Eco Drive watches for years and I love the technology and different styles offered for women. The quality of the watches is excellent, the prices are reasonable, the guarantee period is excellent, the website is easy to navigate and the free delivery is a nice bonus. I don't think I will ever bother with a battery-operated watch ever again.”

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Posted 3 months ago

“Great customer service and speedy delivery. I love my new watch”

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Posted 3 months ago

“I bought a Citizen from online and it was easy . Everything worked so smoothly.”

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Posted 3 months ago

“Having sent my last watch, which I had had for 20 years, I was told that the model was no longer supported. I was offered a discount incentive to buy a new Citizen which I did. Never have I been happier. It arrived soon after the order was made and the watch is fantastic. I couldn’t be happier. Once a Citizen fan, always a Citizen fan!”

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Posted 3 months ago

“Great looking, amazing quality, specially the automatic watches!”

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Posted 3 months ago

“I purchased this watch for my 83rd Birthday. It was suposed to have a lite screen (green ) one I would be able to read in the dark, not only does this not work also the dial hands are hard to see, a big let down. I will probabley give it to a friend.”

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Posted 3 months ago

Dear John, Thank you for sharing your feedback on your recent purchase. I'm truly sorry to hear that the watch did not meet your expectations, especially regarding the visibility of the screen and the dial hands. We understand how important it is for our watches to be easy to read in all conditions, and we appreciate your insights as it helps us improve our products. If you have any further concerns or would like to discuss this more, please don’t hesitate to reach out to our Customer Support Team at support@citizenwatch.co.uk.

Posted 3 months ago

“Beautiful statement watch with exceptional service and delivery. Recipient is delighted with his gift”

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Posted 3 months ago

Citizen Watch UK is rated 4.8 based on 1,556 reviews