Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,558 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“I was very pleased with my Watch I received for my partner, she was also very pleased with the watch too. Look's very nice, & works well too. She will cherish it forever, wear it for special occasions.”

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Posted 1 year ago

“Excellent watch with a two tone bracelet. Looks good and a great time piece for every day wear.”

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Posted 1 year ago

“Great service , exceptional pricing and expertise. 6 year warranty is out of this world and gives extra reassurance”

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Posted 1 year ago

“The 2nd citizen watch I've bought, just as delighted as was with the first.”

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Posted 1 year ago

“Free sizing service at point of sale not promoted. Should be!”

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Posted 1 year ago

Dear John, Thank you for taking the time to leave a review for Citizen Watch. Unfortunately, we do not offer watch alterations prior to despatch at this moment in time. However, this can be requested when your order has been placed and we are usually able to accommodate. Currently we do not have the resources to advertise this service however this is something we are looking to promote in the near future. If you need any further assistance, please do not hesitate to contact our Support Team on: support@citizenwatch.co.uk

Posted 1 year ago

“Beautiful watch, very easy to set-up, just put in the direct light give it a day and everything is sorted for you automatically. Love this. It is very accurate as well.”

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Posted 1 year ago

“Easy process of ordering and super fast delivery”

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Posted 1 year ago

“Swift and fast delivery, couldn't ask for anything more 😁😁”

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Posted 1 year ago

“Really good buying experience. Quick & efficient from end to end. Good selection as well, should be something for everyone...?”

Citizen Watch UK 5 star review on 29th July 2024

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Posted 1 year ago

“Watch was shipped to me quickly and without issues!”

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Posted 1 year ago

“Good service watch arrived via pdp as advised.”

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Posted 1 year ago

“Second citizen watch, good quality and reliable. The smart side seems to work well, only had it for two weeks so far and still on first charge.”

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Posted 1 year ago

“What a beautiful watch, I have never owned an Eco watch and I am so pleased I now do. Smaller than what I thought it would be but very very lovely. So pleased with my purchase.”

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Posted 1 year ago

“Love the watch light nice design this is the 3rd watch I've bought good brand”

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Posted 1 year ago

“Very pleased with the watch but not happy when it was shown to me the price if I bought it from Amazon.Quite a differance in price I shall certenly shop around in future. David Davies”

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Posted 1 year ago

“Not had a problem with a Citizen watch but all of the advice given upon and after purchase has been relevant and helpful sp very happy to keep on looking for another.”

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Posted 1 year ago

“I bought this watch for my husband for our wedding anniversary. He was over the moon with it, he can’t stop showing everyone how nice it is. A beautiful watch not too big and looks great.”

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Posted 1 year ago

“Wow, waited absolutely ages for a watch like this, and boy was is worth it, the quality and craftsmanship is outstanding for the price, a big 👍 up to Citizen watchmakers.”

Citizen Watch UK 5 star review on 27th July 2024

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Posted 1 year ago

“Very pleased with my purchase. The Citizen website was easy to use and my new watches arrived promptly and were well packaged.”

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Posted 1 year ago

“Great company and great watches. The eco-drive technology is still the best.”

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Posted 1 year ago

Citizen Watch UK is rated 4.8 based on 1,558 reviews