Citizen Watch UK Reviews

Name: Citizen Watch UK
Address: Citizen House, 7 Ashville Way, Berkshire, Wokingham
Rating: 4.78

4.8 Rating 1,556 Reviews

95 %

of reviewers recommend Citizen Watch UK

About Citizen Watch UK:

Citizen, a trusted name and brand leader in the watch industry for over 100 years, is known the world over for its uncompromising values: technical precision, innovative mindset, quality craftsmanship and design excellence. The first to create quartz crystal and titanium timepieces, Citizen was also an early pioneer in advocating for the environment, launching the first light-powered watches with proprietary Eco-Drive technology in 1976, thus adding eco-mindful as a core value.

Citizen takes a forward-thinking, socially responsible and inclusive world view: creating quality timepieces at superior value for all citizens of the world to enjoy every minute of their time. And our deep-rooted respect for self-development guides our corporate philosophy: Better Starts Now. Whether it’s creating a better product, a better customer experience, a better planet, Citizen embraces opportunity and growth.

Visit Website

Phone:

0118 989 0333

Email:

support@citizenwatch.co.uk

Location:

Citizen House,
7 Ashville Way,
Berkshire
Wokingham
RG41 2PL

Citizen Watch UK 5 star review on 14th January 2026

317

Anonymous

Anonymous // 01/01/2019

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English

“A very beutiful watch but slightly let down by the strap which is so stiff you can hardly bend it around your wrist”

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Posted 9 months ago

“I recently purchased the World Chronograph AT and it looks amazing, even better than in pictures. I am really impressed with this watch, this is my first citizen watch and I will be purchasing more. If you are a watch collector I would highly recommend adding the World Chronograph AT to your collection.”

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Posted 9 months ago

“My third Citizen watch, great value!”

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Posted 9 months ago

“Fantastic service, watch sent out straight away, could be happier.”

Citizen Watch UK 5 star review on 31st March 2025

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Posted 9 months ago

“I really like my blue Promaster Tough 'Titanium' watch. I like it's blue face and watch strap. Also, I have small wrists so the smaller watch face (40) suits me better than the other Citizen watches I already own. I would recommend this watch!!!”

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Posted 9 months ago

“Clear, well presented, easy to navigate site. Purchase was easy. New customer discount very welcome. Delivery time slightly tardy but maybe the watch had to come from outside the UK, bring a limited edition”

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Posted 9 months ago

“Great looking watch, good contrast on face/hands making it very easy to read and very light”

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Posted 9 months ago

“watch is ok,however,being a mens watch the strap was too short for me”

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Posted 9 months ago

“This is my third Citizen Watch and (as always) excellent watches, but this has to be the best ever. I love the design, shape and functionality of the timepiece. Modern day classic.”

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Posted 9 months ago

“Just a brilliant watch. I have always liked the build quality, time keeping and good looks, would highly recommend Citizen Watches.”

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Posted 9 months ago

“Order processed easily, delivery was prompt and reliable”

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Posted 9 months ago

“Impressive supply chain”

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Posted 9 months ago

“Great watch never had a problem with my citizens watches that I own”

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Posted 9 months ago

“Always a positive experience ordering direct from Citizen. Swift delivery and no complaints.”

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Posted 9 months ago

“Cannot fault them for there wonderful collection of watches will always recommend them to family and friends and”

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Posted 9 months ago

“I love citizen watch but Customer service zero not trusted because I have returned watch and thy makes things up to cut of money”

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Posted 9 months ago

Dear Shahram, Thank you for taking the time to leave a review on your recent purchase. I'm truly sorry to hear about the issues you've faced with your return. We strive to maintain high standards and I understand how frustrating it can be to feel that your concerns were not adequately addressed. Please know that we take your feedback seriously and will use it to improve our service quality in the future. If you would like to discuss this further or if there's anything we can do to assist you, please reach out to our Customer Support Team at support@citizenwatch.co.uk.

Posted 9 months ago

“Very straight forward service and prompt delivery .”

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Posted 9 months ago

“Easy to use and plenty of choice and great prices with fast delivery 👍”

Citizen Watch UK 5 star review on 25th March 2025

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Posted 9 months ago

“Very nice looking watch, fits well and good size bezel. Definitely recommend”

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Posted 9 months ago

“Excellent service, quick delivery.”

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Posted 9 months ago

Citizen Watch UK is rated 4.8 based on 1,556 reviews