Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.87

4.9 Rating 298 Reviews

97 %

of reviewers recommend Coles Sewing Centre Ltd

4.9

Based on 298 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01159881551

Email:

neil@colessewingcentre.co.uk

Location:

Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH,
Lower Parliament Street,
Nottingham
Nottinghamshire
NG1 1EH

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Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Well, I just love Coles and I'm going to miss them so much. Helpful. kind. Quick and efficient with online orders. Just a phone call and my machines transport and servicing is arranged just like that, done and sent back very quickly. A great Sewing Centre.”

Helpful Report

Posted 5 months ago

“Perfect exactly what I wanted”

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Posted 6 months ago

“Always a pleasure to deal with.”

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Posted 6 months ago

Thank you so much for your 5-star review, Jayne! We're delighted to hear that you always find it a pleasure dealing with us. We can’t wait to assist you with your next sewing project!

Posted 6 months ago

“have purchased before and very pleased with the service and the goods always well packed highly recommende”

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Posted 6 months ago

Thank you so much for your 5-star review, Doris! We're thrilled to hear that you've had such positive experiences with our service and packaging. Your recommendation means a lot to us, and we can’t wait to assist you with your future sewing projects!

Posted 6 months ago

“My order was delivered today! Customer service was helpful in finding the item number for the item I needed. Great prices and good communication!”

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Posted 6 months ago

Thank you for your 5-star review, Marion! We're so pleased to hear that our customer service team was able to assist you in finding what you needed. It's wonderful to know that you were happy with our prices and communication. We appreciate your support and look forward to serving you again soon!

Posted 6 months ago

“Ordered three pretty obscure things and they were delivered, as usual, within three days. Excellent service as always, much appreciated.”

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Posted 6 months ago

Thank you for your 5-star review, Leonard! We’re thrilled to hear that you received your items promptly. Your appreciation for our service means a lot to us. We look forward to assisting you again with your sewing needs in the future!

Posted 6 months ago

“Organza pressing cloth. Useful as it’s see through and tolerant of high heat and steam. Thanks”

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Posted 6 months ago

Thank you for your 5-star review, Judith! We're so glad you find our organza pressing cloth useful. We appreciate your support and look forward to helping you with your sewing needs again soon!

Posted 6 months ago

“Very Prompt and efficient service, phoned to check on best delivery time. Couldn’t ask for more.”

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Posted 6 months ago

Thank you for your 5-star review! We're delighted to hear that you experienced prompt and efficient service with us, we look forward to serving you again in the future!

Posted 6 months ago

“As yet not received the goods.”

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Posted 6 months ago

Hi Richard, Sorry to hear that. I have asked the team to follow up on this for you . We will be in touch soon Regards Neil Coles

Posted 6 months ago

Richard the update is , the items were posted on the day you ordered them, 19th November, by 2nd class post, so should be there anytime now . Regards Neil

Posted 6 months ago

“Always smiling, always helpful, always efficient. Have been dealing with them for years and wouldn't go anywhere else”

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Posted 6 months ago

Thank you so much for your wonderful 5-star review, Kate! We’re thrilled to hear that you’ve had such a positive experience with us over the years. Your kind words about our team's service and efficiency truly mean a lot to us. We look forward to continuing to serve you with the same dedication and support!

Posted 6 months ago

“Really helpful staff who take time and trouble to make sure customers are happy”

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Posted 7 months ago

Thank you so much for your 5-star review, Karen! We appreciate your kind words about our staff. Making sure our customers are happy is our top priority, and it’s great to know we’re hitting the mark. We look forward to seeing you again in future!

Posted 6 months ago

“As always very helpful and prompt delivery.”

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Posted 7 months ago

Thank you for your 5-star review, Carole! We're thrilled to hear that you found our service helpful and that your delivery was prompt.

Posted 6 months ago

“Excellent customer service and competitively priced product”

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Posted 7 months ago

Thank you for the 5-star review! We’re delighted to hear that you had an excellent experience with our customer service and that you found our prices competitive. Your feedback is greatly appreciated, and we can’t wait to serve you again soon!

Posted 7 months ago

“I ordered two 'organza pressing cloths', one for myself and one for a gift. I was very disappointed to find that I received two pieces of organza with raw edges that will likely fray. I expected them to at least have overlocked edges as they are sold as cloths not just fabric pieces. They took well over a week to arrive, which could have been the fault of the Post Office, and cost me a £4 postage fee despite weighing literally next to nothing. Very disappointing.”

Helpful Report

Posted 7 months ago

Dear Mrs Parsons, Thank you for your review. I am sorry you are disappointed with the pressing cloths, they are custom cut instore and as it is Organza it is not a badly fraying fabric .if we had someone rolled hem overlocking them, it would add considerably to the price. The £4 isto cover postage, packing and handing , and I am sorry but the slow delivery is down to Royal Mail. If you are not happy with the cloths, please return them for a full refund, including the £4. Yours sincerely, Neil Coles

Posted 7 months ago

“Extremely helpful and friendly sewing course”

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Posted 8 months ago

Thank you for taking the time to rate us with 5 stars, Charlotte! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It makes us happy to know that you found our sewing course helpful and found the environment to be friendly.

Posted 8 months ago

“Excellent service as always”

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Posted 8 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre, Elizabeth! We truly appreciate your kind words and support, and we are glad you find our service to be excellent.

Posted 8 months ago

“Great service, very quick delivery and great cottons delivered safely and well packed thank you”

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Posted 9 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre Ltd, Carol! We appreciate your kind review and are delighted to hear that you had a great experience with our service. We are grateful for the time taken to share your positive feedback. We look forward to serving you again in the future!

Posted 9 months ago

“My order was delivered very quick and am very happy with my Items *****”

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Posted 9 months ago

Dear Brenda,Thank you so much for your wonderful 5-star rating of Coles Sewing Centre Ltd. We greatly appreciate your feedback and it was a pleasure serving you. We are thrilled to hear that your order was delivered quickly and that you are extremely happy with your items. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We would also like to take this opportunity to express our heartfelt gratitude for your loyalty as a customer. Your continued support means the world to us, and we are always here to provide you with the best products and service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Best regards, [Your Name] Coles Sewing Centre Ltd.

Posted 9 months ago

“Got everything I ordered and the goods came well packaged. I am well pleased with the order. I had to wait a while before the goods arrived but wasnt in any hurry for them so that didnt bother me. I have found Royal Mail a bit on the slow side recently. No need to review the goods as they were all as expected.”

Helpful Report

Posted 9 months ago

Dear valued customer,Thank you so much for taking the time to leave a 5-star rating for Coles Sewing Centre Ltd. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to hear that you received everything you ordered and that the goods arrived well packaged. We take great care in ensuring that all our products are properly packaged to prevent any damage during transit. It's wonderful to know that you are well pleased with your order as customer satisfaction is our utmost priority. We apologize for any delay in the arrival of your goods. We strive to provide timely deliveries, but sometimes, external factors like postal services can affect the overall delivery time. Rest assured, we always review our delivery methods to ensure the most efficient service for our customers. Thank you for your understanding regarding the postal service's speed. We appreciate your patience and are glad that it didn't bother you much, considering you weren't in a hurry to receive the items. Feedback like yours helps us continue to improve and provide the best customer experience possible. Once again, we are grateful for your kind words and your 5-star rating. Should you have any further needs or questions, please don't hesitate to reach out to us.

Posted 9 months ago

Coles Sewing Centre Ltd is rated 4.9 based on 298 reviews