Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.89

4.9 Rating 278 Reviews

97 %

of reviewers recommend Coles Sewing Centre Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 278 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastically fast postage and wrapped up safely. Thank great service.”

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Posted 8 months ago

Thanks for the five star review Rowena!

Posted 8 months ago

“Great online service. Goods are well packed and arrive promptly. Always look out for the discount codes for extra savings. The staff are very knowledgeable and helpful with telephone queries.”

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Posted 8 months ago

Thank you for the five stars Kathy, we're delighted to hear that you're happy with our service!

Posted 8 months ago

“As always the service was second to none, it did not take long to receive my order. I will be using Cole's again.”

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Posted 8 months ago

Thank you for the fantastic review Anne, we look forward to having you as a customer again soon!

Posted 8 months ago

“I am very happy with my order. It arrived very quickly and well packaged. Customer service are very helpful and on the ball and everything went seamlessly! The website itself has a great selection of goods.”

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Posted 8 months ago

Thank you so much for your fantastic 5-star rating of Coles Sewing Centre! We truly appreciate your support of our store.

Posted 8 months ago

“My parcel arrived very promptly, actually sooner than I expected. They also included in it a small very welcome free gift. I would personally recommend this company to anyone. I used them in the past and you always get the same prompt service. In my opinion "One of the best"”

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Posted 8 months ago

Thank you for the great review Doreen! Our staff work hard to provide a good service so we love hearing when a customer is so happy!

Posted 8 months ago

“Exactly as ordered and quick delivery”

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Posted 8 months ago

Thank you for the five star review, we hope you enjoy your items!

Posted 8 months ago

“My favourite place, love browsing and stocking up with some of the nice fabrics, speaking to the very helpful and knowledgeable team. I have been attending the Saturday sewing sessions run by Catherine. Can’t believe I am loving and learning so much. We are so fortunate to have place like this in Nottingham.”

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Posted 8 months ago

Thank you for your fantastic review, Karen! Catherine will be thrilled to hear that you're enjoying your classes with her so much! We look forward to seeing you at your next Saturday class!

Posted 8 months ago

“Your web site is very hard to use but the services you provide are great and your staff are just the best”

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Posted 8 months ago

Thank you for the five stars! I'm sorry that you find our website hard to use, please drop us an email if there is something that would make it more user friendly.

Posted 8 months ago

“Very happy with my purchase, very good and helpful Customer service.”

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Posted 8 months ago

Thank you for the great review Danielle, I'm glad you had a good experience with us at Coles Sewing Centre!

Posted 8 months ago

“This will be the go to website for anything for my Husqvarna sewing machine. I have been trying to find bobbins to fit my machine for ages and now I have some. Great.”

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Posted 8 months ago

Thank you for the great review Gwendoline! We love it when we can help people find what they are looking for! If you need anything else and you can't find it on our website, please do drop us an email on info@colessewingcentre.co.uk and we'll be happy to do what we can to help!

Posted 8 months ago

“Very pleased with my purchase, delivery was quick I would use these again”

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Posted 8 months ago

Thank you for the five stars Susan, we hope to have you as a customer again soon!

Posted 8 months ago

“Items arrived quickly & well packaged, thank you.”

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Posted 8 months ago

Thanks for the 5 stars, enjoy your products!

Posted 8 months ago

“Easy to order and prompt delivery and also very good prices , will recommend to friends and family,”

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Posted 9 months ago

Thank you for the great review and the recommendation - we look forward to having you as a customer again soon!

Posted 9 months ago

“Service is second to none - items arrived on time and as described on their website”

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Posted 9 months ago

Thank you for the five star review, we're happy that you had a good experience with us!

Posted 9 months ago

“Really fast and extremely helpful service! I was helped to source the right accessories for a very ancient machine, which arrived in no time and work perfectly. Very grateful!”

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Posted 9 months ago

Thanks for the great review Harriet! We love it when we can help people find parts for their beloved old machines, please let us know if there's anything else you need!

Posted 9 months ago

“Excellent customer service and quick delivery’s”

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Posted 9 months ago

Thank you for the great review Ann, I'm pleased to hear that you've had a good experience with us!

Posted 9 months ago

“Very competitive pricing and super quick delivery! Thank you - will be purchasing again from this firm.”

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Posted 9 months ago

Thanks for the fantastic review Marie, it's great to hear that you're happy with your order - we look forward to having you as a customer agai soon!

Posted 9 months ago

“Thank you for sending the lovely fabric. However, I do have a comment. I placed an order value £67.39 then realised I had omitted a further piece. I tried to combine a second order but the system would not allow me to do so. I received both orders in one package, but was still charged postage. Thank you for your attention.”

Helpful Report

Posted 9 months ago

Hi Susan, I'm sorry about the issue with your postage. Unfortunately the system automatically charges postage when an order under £15 is placed and we didn't spot that you needed a refund when we processed your orders. My colleague has refunded you the £4 postage via your original payment method, so it should be with you in the next 48 hours. I'm sorry again for the oversight, if you have any other comments please do let me know. Best wishes, Ellie

Posted 9 months ago

“Always extremely helpful and very easy to order online.”

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Posted 9 months ago

Thanks for the great review Jean! We're always happy to help, and I'm delighted to hear that you find it easy to use the website - we do our best to make it straightforward!

Posted 9 months ago

“Very easy to do order and very prompt delivery”

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Posted 9 months ago

Thank you for the great review, Karen. I hope you enjoy your products!

Posted 9 months ago

Coles Sewing Centre Ltd is rated 4.9 based on 278 reviews