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Coles Sewing Centre Ltd Reviews

4.9 Rating 287 Reviews
97 %
of reviewers recommend Coles Sewing Centre Ltd
4.9
Based on 287 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
96%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Coles Sewing Centre Ltd Reviews
It's been a pleasure to deal with Coles recently. I had my eye on one of their ex-demonstration Husqvarna embroidery machines, which is a significant investment for me, but everything has been so smooth and slick that it has taken all the anxiety out of the purchase. I look forward to my Coles "Owner's lesson" that came free with my purchase and I will doubtless be back to make more purchases. Thanks for doing a great job Coles Sewing Centre.
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Posted 10 months ago
Thank you so much for your glowing 5-star review, Pippa! We really do appreciate your feedback and we're delighted to hear that your recent experience with us was easy and stress-free!
Posted 10 months ago
Very impressed with service received. Items ordered arrived quickly and well packed. Five stars definitely deserved, will order again.
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Posted 10 months ago
Thank you so much for giving Coles Sewing Centre a 5-star rating! We greatly appreciate your kind words and positive feedback.
Posted 10 months ago
If I could give more than five stars, I would. Superb service on all fronts, from my machine to the personal. Lovely freindly helpful people who deliver a first class service. I cannot thank them enough.
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Posted 10 months ago
Wow, what a lovely review! Kind words like this make our day, thank you!
Posted 10 months ago
Slow at posting orderes out ordered 8th March only just despatched today 15th March, everything else is fine
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Posted 10 months ago
Hi Deborah, I'm sorry for the wait with your order. As it says on the website, the particular product you ordered is a special order item that we don't keep in stock, which means that it takes a little longer to get to you. It arrived this morning and we have sent it straight out to you so it should be with you very soon! My apologies again for the delay. All the best, Ellie.
Posted 10 months ago
Such a helpful place. I was unsure as to which machine foot I wanted to order, but made my decision based on the information on their website. I was able to ask a question on their website. The following day I received a full and comprehensive answer. I ordered extra bobbins too. I paid for the items in my basket then received a phone call from a member of staff asking whether the bobbins were for my machine. Yes was my reply. The advisor told me that I had in fact ordered the wrong sized bobbins. She offered to change them for the right ones and would reimburse me the difference. I was so impressed. The items arrived within a couple of days. What excellent customer service is that.
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Posted 10 months ago
Thank you for the absolutely lovely review! I'm so glad we were able to help, I hope you enjoy your new bobbins and feet! All the best, Ellie.
Posted 10 months ago
prompt delivery and well packaged
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Posted 10 months ago
Thank you so much for taking the time to share your 5-star rating of Coles Sewing Centre!
Posted 10 months ago
Thank you for very fast posting and excellent products.
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Posted 10 months ago
Thank you so much for taking the time to leave us a 5-star rating for Coles Sewing Centre, we truly appreciate your kind words and support.
Posted 10 months ago
Always reliable and gives excellent service.
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Posted 10 months ago
Thank you so much for your glowing 5-star rating of Coles Sewing Centre, your kind words mean a lot to us!
Posted 10 months ago
Swiftly received. Thank you.
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Posted 11 months ago
Thank you for taking the time to give Coles Sewing Centre a review. We truly appreciate your feedback and support!
Posted 10 months ago
I ordered an item and the wrong one was sent, but Neil, of customer services, was brilliant. He immediately sent the correct item, didn't charge the extra and was extremely courteous and helpful when I contacted Coles for help
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Posted 11 months ago
Thank you for the great review! I'm sorry for the mix up over your order but I'm glad that it was resolved to your satisfaction - I hope you'll shop with us again!
Posted 10 months ago
Everything went very smoothly. Purchase arrived quickly. Would use again.
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Posted 11 months ago
Thank you so much for your 5-star rating, we are delighted to hear that you had a good experience with us and that everything went smoothly!
Posted 11 months ago
Hi I am very happy with the new machine Brilliance it is. I have worked at it and it took me ages to find out how to sew in all directions then I found the 8 way arrows and then added the 4 way stitches and its very good. I believe there are more fancy stitches too so I am playing with them.
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Posted 11 months ago
Thanks for the great review Jean, I'm glad to hear that you're enjoying exploring the functions of your new machine! Don't forget to take advantage of your free owners class to help you get the best out of your machine - if you haven't seen the email then please check your junk mail folder, sometimes they end up there! All the best, Ellie
Posted 11 months ago
Ordered thread, received package very quickly. Thread very competently priced and got free gift!
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Posted 11 months ago
Thank you so much for taking the time to leave us a 5-star rating, Ann. Happy sewing!
Posted 11 months ago
Excellant service and products
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Posted 11 months ago
Thank you so much for your glowing 5-star review of Coles Sewing Centre - we are thrilled to hear that you had an excellent experience with our service and products!
Posted 11 months ago
I am really pleased with the service the product came well packaged and within two days of ordering I. Will be definitely ordering again from Coles te company you can trust
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Posted 11 months ago
Thank you so much for your fantastic 5-star rating of Coles Sewing Centre, Diane, we truly appreciate your kind words and support!
Posted 11 months ago
Speedy delivery
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Posted 11 months ago
Thank you so much for taking the time to rate Coles Sewing Centre with five stars!
Posted 11 months ago
Good communication and very fast delivery, will shop here again.
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Posted 11 months ago
Thank you so much for your fantastic 5-star rating of Coles Sewing Centre, Helen! We greatly appreciate your kind words and look forward to having you as a customer again soon!
Posted 11 months ago
The fabric I ordered was lovely, true to the description . Packaged well and arrived quickly. No fuss, easy to order .
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Posted 11 months ago
Thank you so much for leaving a 5-star rating for Coles Sewing Centre, we greatly appreciate your kind words!
Posted 11 months ago
The items I ordered were delivered very quickly and of good quality and price
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Posted 11 months ago
Thank you so much for your wonderful 5-star rating of Coles Sewing Centre Ltd! We are thrilled to hear that you were satisfied with your recent experience.
Posted 11 months ago
I ordered a Horn insert and the web site mistakenly charged extra postage. I didn't know this but Coles quickly rectified it and refunded the difference very quickly. A truly honest, knowledgeable and helpful dealer. I have purchased from them before and have always received excellent service.
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Posted 11 months ago
Thank you so much for the lovely review Rose! I'm sorry for the mistake with the incorrect shipping charge on your Horn insert, I'm working on making sure that it doesn't happen again. Thank you for your understanding, I hope you have many happy hours sewing with your new insert! All the best, Ellie.
Posted 11 months ago
Coles Sewing Centre Ltd is rated 4.9 based on 287 reviews