Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.89

4.9 Rating 271 Reviews

97 %

of reviewers recommend Coles Sewing Centre Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 271 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

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“Excellent service and advice from them.”

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Posted 1 month ago

Thank you for your wonderful 5-star review, Geraldine! We're so glad to hear that you received excellent service and advice from our team. Your support means a lot to us, and we look forward to assisting you again soon!

Posted 4 weeks ago

“Organza pressing cloth. Useful as it’s see through and tolerant of high heat and steam. Thanks”

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Posted 1 day ago

“Very Prompt and efficient service, phoned to check on best delivery time. Couldn’t ask for more.”

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Posted 3 days ago

“As yet not received the goods.”

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Posted 1 week ago

Hi Richard, Sorry to hear that. I have asked the team to follow up on this for you . We will be in touch soon Regards Neil Coles

Posted 1 week ago

Richard the update is , the items were posted on the day you ordered them, 19th November, by 2nd class post, so should be there anytime now . Regards Neil

Posted 1 week ago

“Always smiling, always helpful, always efficient. Have been dealing with them for years and wouldn't go anywhere else”

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Posted 1 week ago

Thank you so much for your wonderful 5-star review, Kate! We’re thrilled to hear that you’ve had such a positive experience with us over the years. Your kind words about our team's service and efficiency truly mean a lot to us. We look forward to continuing to serve you with the same dedication and support!

Posted 1 week ago

“Really helpful staff who take time and trouble to make sure customers are happy”

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Posted 2 weeks ago

Thank you so much for your 5-star review, Karen! We appreciate your kind words about our staff. Making sure our customers are happy is our top priority, and it’s great to know we’re hitting the mark. We look forward to seeing you again in future!

Posted 1 week ago

“As always very helpful and prompt delivery.”

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Posted 2 weeks ago

Thank you for your 5-star review, Carole! We're thrilled to hear that you found our service helpful and that your delivery was prompt.

Posted 1 week ago

“Excellent customer service and competitively priced product”

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Posted 3 weeks ago

Thank you for the 5-star review! We’re delighted to hear that you had an excellent experience with our customer service and that you found our prices competitive. Your feedback is greatly appreciated, and we can’t wait to serve you again soon!

Posted 3 weeks ago

“I ordered two 'organza pressing cloths', one for myself and one for a gift. I was very disappointed to find that I received two pieces of organza with raw edges that will likely fray. I expected them to at least have overlocked edges as they are sold as cloths not just fabric pieces. They took well over a week to arrive, which could have been the fault of the Post Office, and cost me a £4 postage fee despite weighing literally next to nothing. Very disappointing.”

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Posted 1 month ago

Dear Mrs Parsons, Thank you for your review. I am sorry you are disappointed with the pressing cloths, they are custom cut instore and as it is Organza it is not a badly fraying fabric .if we had someone rolled hem overlocking them, it would add considerably to the price. The £4 isto cover postage, packing and handing , and I am sorry but the slow delivery is down to Royal Mail. If you are not happy with the cloths, please return them for a full refund, including the £4. Yours sincerely, Neil Coles

Posted 1 month ago

“Extremely helpful and friendly sewing course”

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Posted 2 months ago

Thank you for taking the time to rate us with 5 stars, Charlotte! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It makes us happy to know that you found our sewing course helpful and found the environment to be friendly.

Posted 1 month ago

“Excellent service as always”

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Posted 2 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre, Elizabeth! We truly appreciate your kind words and support, and we are glad you find our service to be excellent.

Posted 1 month ago

“Great service, very quick delivery and great cottons delivered safely and well packed thank you”

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Posted 2 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre Ltd, Carol! We appreciate your kind review and are delighted to hear that you had a great experience with our service. We are grateful for the time taken to share your positive feedback. We look forward to serving you again in the future!

Posted 2 months ago

“My order was delivered very quick and am very happy with my Items *****”

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Posted 2 months ago

Dear Brenda,Thank you so much for your wonderful 5-star rating of Coles Sewing Centre Ltd. We greatly appreciate your feedback and it was a pleasure serving you. We are thrilled to hear that your order was delivered quickly and that you are extremely happy with your items. Customer satisfaction is our top priority, and we're glad we could meet your expectations. We would also like to take this opportunity to express our heartfelt gratitude for your loyalty as a customer. Your continued support means the world to us, and we are always here to provide you with the best products and service possible. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again soon. Best regards, [Your Name] Coles Sewing Centre Ltd.

Posted 2 months ago

“Got everything I ordered and the goods came well packaged. I am well pleased with the order. I had to wait a while before the goods arrived but wasnt in any hurry for them so that didnt bother me. I have found Royal Mail a bit on the slow side recently. No need to review the goods as they were all as expected.”

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Posted 2 months ago

Dear valued customer,Thank you so much for taking the time to leave a 5-star rating for Coles Sewing Centre Ltd. We truly appreciate your support and are thrilled to hear that you had a positive experience with us. We're delighted to hear that you received everything you ordered and that the goods arrived well packaged. We take great care in ensuring that all our products are properly packaged to prevent any damage during transit. It's wonderful to know that you are well pleased with your order as customer satisfaction is our utmost priority. We apologize for any delay in the arrival of your goods. We strive to provide timely deliveries, but sometimes, external factors like postal services can affect the overall delivery time. Rest assured, we always review our delivery methods to ensure the most efficient service for our customers. Thank you for your understanding regarding the postal service's speed. We appreciate your patience and are glad that it didn't bother you much, considering you weren't in a hurry to receive the items. Feedback like yours helps us continue to improve and provide the best customer experience possible. Once again, we are grateful for your kind words and your 5-star rating. Should you have any further needs or questions, please don't hesitate to reach out to us.

Posted 2 months ago

“Anytime I have placed an order or made enquiries,Coles always give great service and they offer terrific after service. Anytime I emai or phone about any issues/problems etc they are always happy to help sort things out for me straight away. Great customer service and the staff are so friendly and helpful and always willing to go the extra mile for their customers.”

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Posted 3 months ago

Dear Wilma,Thank you so much for the fantastic 5-star rating and for your kind words about Coles Sewing Centre Ltd. We appreciate your loyal support and are thrilled to hear that you have had such positive experiences with our services. Your satisfaction is of utmost importance to us, and we are delighted to know that anytime you place an order or have any inquiries, our team at Coles always provides great service. It's also wonderful to hear that our after-service has been terrific, and that our staff are friendly and helpful, going the extra mile to ensure our customers are taken care of. We truly value your patronage and will continue to provide exceptional customer service and assistance whenever you need us. If you ever encounter any issues or problems, please don't hesitate to reach out to us - we're always here to promptly address any concerns you may have. Thank you once again, Wilma, for your trust and loyalty. We look forward to serving you again soon! Best regards, [Your Name] Coles Sewing Centre Ltd.

Posted 2 months ago

“Sorry can't write review as the brand new machine I bought is faulty so have to return to Coles so have to see what reception I get”

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Posted 3 months ago

Hi Diane, I'm sorry to hear that you are having problems with your new machine, I will get someone to give you a ring regarding the faults and hopefully we can resolve it from there. If we cannot get through we will send you in email from info@colessewingcentre.co.uk and leave you a message via our shop phone number, 0115 9881550. Kind Regards, Oscar

Posted 3 months ago

“Efficient in processing my order and prompt delivery.”

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Posted 3 months ago

Thank you for taking the time to leave us a wonderful 5-star rating. We truly appreciate your support! We are happy to hear that you found us efficient in processing your order, and that your item arrived promptly.

Posted 3 months ago

“Very easy to order and very quick delivery .”

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Posted 3 months ago

Jill, Thank you so much for your 5-star review of Coles Sewing Centre! We greatly appreciate your positive feedback. We're delighted to know that your ordering process was very easy, and that the item arrived to you quickly.

Posted 3 months ago

“Brilliant service received part within a few days of order.”

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Posted 3 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre, Lisa! We appreciate your support and are thrilled to know that you had a great experience with us. We are delighted to hear that you received brilliant service from our team and that your ordered part arrived within just a few days.

Posted 3 months ago

“First time of using and excellent sevice. Definitely use again. Most helpful also over the phone with order.Thankyou”

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Posted 3 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre, Susan! We truly appreciate your kind feedback. We're thrilled to hear that you had an excellent experience with us for the first time and that our service over the phone was helpful to you!

Posted 3 months ago

Coles Sewing Centre Ltd is rated 4.9 based on 271 reviews