Coles Sewing Centre Ltd Reviews

Name: Coles Sewing Centre Ltd
Address: Coles Sewing Centre Ltd, 90 Lower Parliament Street, Nottingham, Nottinghamshire, NG1 1EH, Lower Parliament Street, Nottingham, Nottinghamshire
Rating: 4.89

4.9 Rating 279 Reviews

97 %

of reviewers recommend Coles Sewing Centre Ltd

Company Reviews

Product Reviews

Metrics

4.9

Based on 279 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Coles Sewing Centre Ltd 5 star review on 7th June 2024

Yvonne Towler

Coles Sewing Centre Ltd 5 star review on 2nd April 2024

Trin .

Coles Sewing Centre Ltd 5 star review on 6th July 2023

Fiona Simmons

Anonymous

Anonymous // 01/01/2019

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“Excellent service and advice from them.”

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Posted 2 months ago

Thank you for your wonderful 5-star review, Geraldine! We're so glad to hear that you received excellent service and advice from our team. Your support means a lot to us, and we look forward to assisting you again soon!

Posted 2 months ago

“Good service and prices. Very quick delivery”

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Posted 14 hours ago

“Way over priced the bobbins are husqvarna compatible found same ones for less than half what I paid!”

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Posted 4 days ago

“Well, I just love Coles and I'm going to miss them so much. Helpful. kind. Quick and efficient with online orders. Just a phone call and my machines transport and servicing is arranged just like that, done and sent back very quickly. A great Sewing Centre.”

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Posted 1 week ago

“Perfect exactly what I wanted”

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Posted 4 weeks ago

“Always a pleasure to deal with.”

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Posted 1 month ago

Thank you so much for your 5-star review, Jayne! We're delighted to hear that you always find it a pleasure dealing with us. We can’t wait to assist you with your next sewing project!

Posted 1 month ago

“have purchased before and very pleased with the service and the goods always well packed highly recommende”

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Posted 1 month ago

Thank you so much for your 5-star review, Doris! We're thrilled to hear that you've had such positive experiences with our service and packaging. Your recommendation means a lot to us, and we can’t wait to assist you with your future sewing projects!

Posted 1 month ago

“My order was delivered today! Customer service was helpful in finding the item number for the item I needed. Great prices and good communication!”

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Posted 1 month ago

Thank you for your 5-star review, Marion! We're so pleased to hear that our customer service team was able to assist you in finding what you needed. It's wonderful to know that you were happy with our prices and communication. We appreciate your support and look forward to serving you again soon!

Posted 1 month ago

“Ordered three pretty obscure things and they were delivered, as usual, within three days. Excellent service as always, much appreciated.”

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Posted 1 month ago

Thank you for your 5-star review, Leonard! We’re thrilled to hear that you received your items promptly. Your appreciation for our service means a lot to us. We look forward to assisting you again with your sewing needs in the future!

Posted 1 month ago

“Organza pressing cloth. Useful as it’s see through and tolerant of high heat and steam. Thanks”

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Posted 1 month ago

Thank you for your 5-star review, Judith! We're so glad you find our organza pressing cloth useful. We appreciate your support and look forward to helping you with your sewing needs again soon!

Posted 1 month ago

“Very Prompt and efficient service, phoned to check on best delivery time. Couldn’t ask for more.”

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Posted 1 month ago

Thank you for your 5-star review! We're delighted to hear that you experienced prompt and efficient service with us, we look forward to serving you again in the future!

Posted 1 month ago

“As yet not received the goods.”

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Posted 1 month ago

Hi Richard, Sorry to hear that. I have asked the team to follow up on this for you . We will be in touch soon Regards Neil Coles

Posted 1 month ago

Richard the update is , the items were posted on the day you ordered them, 19th November, by 2nd class post, so should be there anytime now . Regards Neil

Posted 1 month ago

“Always smiling, always helpful, always efficient. Have been dealing with them for years and wouldn't go anywhere else”

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Posted 1 month ago

Thank you so much for your wonderful 5-star review, Kate! We’re thrilled to hear that you’ve had such a positive experience with us over the years. Your kind words about our team's service and efficiency truly mean a lot to us. We look forward to continuing to serve you with the same dedication and support!

Posted 1 month ago

“Really helpful staff who take time and trouble to make sure customers are happy”

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Posted 1 month ago

Thank you so much for your 5-star review, Karen! We appreciate your kind words about our staff. Making sure our customers are happy is our top priority, and it’s great to know we’re hitting the mark. We look forward to seeing you again in future!

Posted 1 month ago

“As always very helpful and prompt delivery.”

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Posted 2 months ago

Thank you for your 5-star review, Carole! We're thrilled to hear that you found our service helpful and that your delivery was prompt.

Posted 1 month ago

“Excellent customer service and competitively priced product”

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Posted 2 months ago

Thank you for the 5-star review! We’re delighted to hear that you had an excellent experience with our customer service and that you found our prices competitive. Your feedback is greatly appreciated, and we can’t wait to serve you again soon!

Posted 2 months ago

“I ordered two 'organza pressing cloths', one for myself and one for a gift. I was very disappointed to find that I received two pieces of organza with raw edges that will likely fray. I expected them to at least have overlocked edges as they are sold as cloths not just fabric pieces. They took well over a week to arrive, which could have been the fault of the Post Office, and cost me a £4 postage fee despite weighing literally next to nothing. Very disappointing.”

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Posted 2 months ago

Dear Mrs Parsons, Thank you for your review. I am sorry you are disappointed with the pressing cloths, they are custom cut instore and as it is Organza it is not a badly fraying fabric .if we had someone rolled hem overlocking them, it would add considerably to the price. The £4 isto cover postage, packing and handing , and I am sorry but the slow delivery is down to Royal Mail. If you are not happy with the cloths, please return them for a full refund, including the £4. Yours sincerely, Neil Coles

Posted 2 months ago

“Extremely helpful and friendly sewing course”

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Posted 3 months ago

Thank you for taking the time to rate us with 5 stars, Charlotte! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. It makes us happy to know that you found our sewing course helpful and found the environment to be friendly.

Posted 3 months ago

“Excellent service as always”

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Posted 3 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre, Elizabeth! We truly appreciate your kind words and support, and we are glad you find our service to be excellent.

Posted 3 months ago

“Great service, very quick delivery and great cottons delivered safely and well packed thank you”

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Posted 4 months ago

Thank you so much for your 5-star rating of Coles Sewing Centre Ltd, Carol! We appreciate your kind review and are delighted to hear that you had a great experience with our service. We are grateful for the time taken to share your positive feedback. We look forward to serving you again in the future!

Posted 3 months ago

Coles Sewing Centre Ltd is rated 4.9 based on 279 reviews