“Unfortunately this company has gone down - having shopped over 20 years the most recent experience was completely disappointing. Bought an item and given a clear indication that a week or 2 weeks was achievable - no follow up until I called to be advised that delivery would be 2 months later. 4 days later still waiting an update...very disappointing.
Once the saga is over I shall leave another review - I am hopeful that my grumpy attitude may resolve the scenario - I have said "Poor" instead of "Very Poor" because I have at least received a return phone call”
“Went into Manchester store 2 weeks ago and ordered sofa which was in stock and in their Manchester wsrehouse. I also ordered and paid for matching chair that was in store display item, after two weeks chair still in Manchester store I have received the sofa which was in warehouse approximately 8 mile away from store. But as yet chair still in store and I gave wait till it gets to warehouse before they can arrange delivery. Unacceptable”