Cousins Furniture Reviews

2.7 Rating 63 Reviews
40 %
of reviewers recommend Cousins Furniture

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Good service in the store. But the best part was the delivery experience Nigel and Chris to great care of the delivery of very heavy items making sure they were where I wanted them and helping sort out the positioning. The only odd thing was the automated telephone message left on my voice mail the day before asking to me to opt for one of two options but as it was a voice mail you could not. I called the store and they confirmed we are all good to go.
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Posted 1 year ago
Lovely service from start to finish. We purchased a leather sofa, chair and a bed. Staff very helpful. Many thanks to Keith and Phil (delivery drivers) were very obliging. Ann Green
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Posted 2 years ago
Great service, all my good delivered in good time considering all the delays worldwide with stock. will definitely use them again and recommend.
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Posted 2 years ago
I can’t fault Cousins for their care and attention. Great products and wide choice. Excellent customer service.
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Posted 3 years ago
Really good service online, used the live chat and they were very helpful.
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Posted 3 years ago
Love my new sofa, was updated along the way and the drivers were great
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Posted 3 years ago
Best furniture. Great over the phone sales person!
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Posted 3 years ago
Quality Service, been using them for years.
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Posted 3 years ago
great products and quick delivery
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Posted 3 years ago
quick delivery, ordered online, carl dealt with us and was extremely professional
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Posted 3 years ago
Great Service in Dudley
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Posted 3 years ago
Visited the Shrewsbury branch and was well looked after by Debbie. Will definitely be back for more after Christmas
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Posted 3 years ago
Great service as always.
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Posted 3 years ago
Fantastic Service, very prompt delivery. good quality. will use again
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Posted 3 years ago
Drivers were fantastic. thanks Nigel and Liam.
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Posted 3 years ago
Top quality furniture
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Posted 3 years ago
Parker Knoll sofas were cheaper than elsewhere, good delivey time.
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Posted 3 years ago
Made the trip from Manchester to Dudley. Well worth it. Saw Roger who looked after us.
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Posted 3 years ago
Quality furniture. Great Service
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Posted 3 years ago
Great products. Love this company and keep coming back for more.
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Posted 3 years ago
Cousins Furniture is rated 2.7 based on 63 reviews