Cousins Furniture Reviews

3.00 Rating 2 Reviews
50 %
of reviewers recommend Cousins Furniture

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Visited Cousins (Dudley) with my mother and sister. We were unhappy with information that was given to us about the delivery charge and a discount by Roger regarding a sofa my mother had purchased. A review was posted stating we were unhappy and we received an email straight away by Tom ( a Manager) who apologised for the misunderstanding and applied the discount. A good company is judged by how they handle their complaints and customer services. Tom resolved the situation immediately. This was resolved in less than 24 hours. Thank you Tom!!
Helpful Report
Posted 8 months ago
Cousins Furniture is rated 3.00 based on 2 reviews